Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
Back to item details
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

Member photos

  • +35 images
Sort by |
Showing 741-750 of 796 reviews
Jul 24, 2021
Reviewer name: Nana 9
3 out of 5 stars
3 out of 5 stars review

Too soft for me

Bought this last week, slept on it for a week. too soft for me.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi Nana 9, thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Apr 8, 2019
Reviewer name: Malvarez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing mattress

We received our mattress over a week ago and we have slept great every night since!

Helpful?70GQ544Y4G6E13582600595
Aug 12, 2021
Reviewer name: TW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good buy for guest room

Great quality mattress. Guest were pleased and slept very well.

Helpful?70GQ544Y4G6E13582600595
Jul 26, 2020
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Restful Sleep

Was very surprised when I saw the box, however, am very happy with my new Serta Mattress

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hello Pat, thank you for the positive feedback. We are glad to hear that you are happy with the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress. Thank you!

Apr 19, 2022
Reviewer name: Tony
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Firm

It’s very firm if that’s your cup of tea have at it

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi Tony. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Jan 19, 2021
Reviewer name: Brewski1969
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

Excellent night sleep and very comfortable mattress.

Helpful?70GQ544Y4G6E13582600595
Apr 12, 2024
Reviewer name: Dave B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

Fantastic mattress! Never slept better.

Helpful?70GQ544Y4G6E13582600595
Dec 31, 2021
Reviewer name: HelloWorld
1 out of 5 stars
1 out of 5 stars review

Disappointed

After letting it sit for 4 days, it only rose to a little less than 10 inches.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! We're so sorry to hear that you are experiencing issues with your Serta SleepToGo 12" memory foam mattress and would like to get this resolved for you. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 12, 2022
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Very comfortable for the price

Helpful?70GQ544Y4G6E13582600595
Apr 13, 2021
Reviewer name: Rock690
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Helped our aches and pains

Stopped hip and back pain

Helpful?70GQ544Y4G6E13582600595