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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 741-750 of 794 reviews
Dec 4, 2018
RC
5 out of 5 stars review

Awesome mattress.

First time I laid on it seamed kind of firm. However after sleeping on it for several months now I love it. Very comfortable. Never wake up with any aches or pains. I actually look forward to going to bed now. Works for my 225 lbs.

Helpful?70GQ544Y4G6E13582600595
Nov 8, 2021
JC
1 out of 5 stars review

Look elsewhere

This is the worst bed I've ever had. After 10 months the bed has injured my back twice. It has no support at all and is way too soft. You immediately sink. The bed has indentations that don't go away. Highly disappointed from a major brand.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hello JC! We are so sorry to hear that you have not had a good experience with your Serta mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Dec 5, 2021
Matt77
1 out of 5 stars review

Great for a few weeks!

Mattress was great for 3 weeks then it just seemed to have no support at all. Have rotated it already and was purchased at the end of September. I'm writing this at 4am as I couldn't lay in bed any longer due to a bad mattress!

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your experience and want to help. Please call 1-888-240-1945. Thank you.

Oct 27, 2021
Djs200107
1 out of 5 stars review

Curved edges

The queen beds will never flatten out after removing from the box. I bought three of them and they’re all the same. See the attached picture. Don’t waste your money on the boxed mattress.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Feb 19, 2019
Brian
2 out of 5 stars review

To firm or sent wrong mattress

Title is misleading. This mattress is very firm. In process of waiting on serta or Sam's to reply back to me about returning it. Guess we will see how that goes.

Helpful?70GQ544Y4G6E13582600595
Apr 26, 2018
Jtfisch
2 out of 5 stars review

Sad

I chose this mattress based on Consumer Reports, and have owned it for two months. It is very firm, and that may be what I need. I've been sweating every night since. Now looking at cooling mattress pads. I currently have buyers remorse.

Helpful?70GQ544Y4G6E13582600595
Mar 28, 2021
Bonguyen
3 out of 5 stars review

It's not 12" height. It's 10" after 24 hrs

I've bought a full size and it got 11". I'm ok with that. Thus I bought this queen size and I'm thinking to return it because it could be d efected since it's height only 10".

Helpful?70GQ544Y4G6E13582600595
Mar 21, 2021
Perk
4 out of 5 stars review

Not a bad mattresss.

Easy set up. No smell at all and it expanded to full hight in about 8 hours. It is firm but not too firm. I am happy with my purchase so far. I added a mattress pad just for shifts and giggles. Not a bad mattress for the price.

Helpful?70GQ544Y4G6E13582600595
Feb 21, 2019
Stuck
2 out of 5 stars review

Did not last

This mattress was very comfortable for about 3 years. It is 4 years old now and has a very noticeable dip on both sides. I feel like I am sleeping in a hole.

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May 7, 2020
DR
5 out of 5 stars review

Verrrry comfy!

My daughter bought one for herself. We tested it and loved it so much we bought another one for my son. My dad loved it so much that he bought one for himself also.

Helpful?70GQ544Y4G6E13582600595