Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

Member photos

  • +35 images
Sort by |
Showing 741-750 of 795 reviews
Oct 27, 2021
Djs200107
1 out of 5 stars review

Curved edges

The queen beds will never flatten out after removing from the box. I bought three of them and they’re all the same. See the attached picture. Don’t waste your money on the boxed mattress.

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Mar 21, 2019
Abel
5 out of 5 stars review

Awesome mattress GREAT PRICE

Searchd other websites comparing prices.This had the most bang for your buck got lucky and snagged this for $499 Doesn't have the weird chemical smell. Not a bad deal for a king size bed! Me personally I like firm id say 7.5 out of 10 firm wise.

Helpful?70GQ544Y4G6E13582600595
Feb 19, 2019
Brian
2 out of 5 stars review

To firm or sent wrong mattress

Title is misleading. This mattress is very firm. In process of waiting on serta or Sam's to reply back to me about returning it. Guess we will see how that goes.

Helpful?70GQ544Y4G6E13582600595
Apr 25, 2019
Jelly
1 out of 5 stars review

Great features!

*So firm, you would'nt be able to tell a difference between a rock and this matress *Creates pressure points for your back and neck *Unpack, unroll and ache away *Enjoy the worst sleep with this matress!

Helpful?70GQ544Y4G6E13582600595
Feb 18, 2019
andj
5 out of 5 stars review

amazzzzzzing

Best $500 I’ve ever spent My back pain is gone it is soft but perfectly firm I don’t have to roll over 20 times a night anymore i looooovvvveee this mattress and the value is amazing thanks you sams club

Helpful?70GQ544Y4G6E13582600595
Aug 28, 2024
Pick up
5 out of 5 stars review

Pick up at the local Sam's Club

I would prefer to pick up my mattress at the local Sam's Club after online order. If it’s delivered to my apartment and left outside my door, I’m worried that someone might steal it. I’m willing to pay the delivery fee. Is this possible?

Helpful?70GQ544Y4G6E13582600595
May 7, 2021
JBOS
5 out of 5 stars review

Amazing Sleep and Value

This bed is really the best and for the price. I like firmer beds but with some comfort plush. This does the job and also makes less transfer of noise or movement when sleeping with others!

Helpful?70GQ544Y4G6E13582600595
Dec 6, 2021
Grandmal
3 out of 5 stars review

Serta to go

Horrible hard I'm up every night because I hurt I put a topper on it helped my old mattress was softer. But after 15 years one tended to roll to the middle sure wish I had it back

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi there! We are sorry to learn of your dissatisfaction. We would love to discuss other options in getting you the right comfort level. Please call 1-888-240-1945. Thank you.

Apr 26, 2018
Jtfisch
2 out of 5 stars review

Sad

I chose this mattress based on Consumer Reports, and have owned it for two months. It is very firm, and that may be what I need. I've been sweating every night since. Now looking at cooling mattress pads. I currently have buyers remorse.

Helpful?70GQ544Y4G6E13582600595
Jan 21, 2021
Lisa21ann
5 out of 5 stars review

Great mattress!

My husband and I bought this mattress a little over a year ago. It was the best $400 we have spent. I woke up with backaches daily from our other mattress and this one is so nice. And I don’t sink in it!

Helpful?70GQ544Y4G6E13582600595