Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress

Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for

Serta SleepToGo 12" Firm Gel Memory Foam Mattress

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4.3 out of 5 stars

stars1,559 ratings794 reviews

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Showing 151-160 of 794 reviews

Sep 24, 2021

RCola

5 out of 5 stars review

Verified Purchase

My 3rd Serta

I bought 2 twins for my grandkids. I love it so much I got me a queen. Firm but soft enough to feel cuddled in.

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Feb 7, 2024

momg

5 out of 5 stars review

Verified Purchase

Great Mattress

Very comfprtable and easy set up. This is the second that I have purchased. DOplan to air out for a few days and allow to grow.

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May 29, 2021

Jay boogie

2 out of 5 stars review

Verified Purchase

Too firm

I purchased based on reviews. This mattress is horrible to sleep on. Too firm And stiff. Not a great buy for someone who has sleep issues.

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reply from Supplier Response

Hello Jay, we're so sorry to hear that you are less than satisfied with your Serta SleepToGo 12" mattress. All Serta mattresses are covered under Sam's 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 31, 2017

Jean

5 out of 5 stars review

Verified Purchase

Simple to set bed up

Love that this bed was so easy to set up, so much less expensive then our mattress Firm, and so comfortable

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Nov 2, 2020

Trisha S

5 out of 5 stars review

Verified Purchase

New Mattress

Mattress is firm but not uncomfortable. We bought this mattress for our 8th grader and he has enjoyed it so far.

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Jan 4, 2022

Lisa

3 out of 5 stars review

Verified Purchase

Sleeps ok. But not stable around edge of mattress.

Unstable around the edges of the mattress. Needs more definition. Ends didn’t pop all the way back up as promised either.

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reply from Supplier Response

Hello Lisa, thank you for taking the time to leave a review. We're sorry to learn that you're not having a 5-star experience with your mattress and would love the opportunity to assist. Please call us at 1-888-240-1945. Thank you.

Jul 8, 2021

J Anderson

5 out of 5 stars review

Verified Purchase

nice mattress

nice mattress for the price! My wife has complained about her back, and now her back is much better on this mattress!

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Jul 13, 2020

CLA

5 out of 5 stars review

Verified Purchase

Serta vs Tuft & Needle

We bought a Tuft and Needle mattress some time ago and loved it! When I saw the price of the Serta I was curious. So I bought for the guest room and cannot tell the difference! Great value. Great mattress!

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Sep 17, 2018

Tuffy52

5 out of 5 stars review

Verified Purchase

Amazing!

Purchased it for a winter home in FL. My son and his wife went down for a long weekend over Memirial Day. Had it shipped, they opened it and said it was very comfortable.

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Feb 8, 2020

Rjjd

4 out of 5 stars review

Verified Purchase

Awesome mattress- very comfortable

Got this mattress with an adjustable base about a month ago & love it! 4 stars because sheets slip off. Probably not fair to short mattress rating because it’s probably because of the base.

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