Sleeping much better! Have had a tempurpedic and it was too hard. went to regular firm mattress and slept better but still woke up every morning hurting (have back issues). I sleep much better and don't hurt every morning! (I'm a back and side sleeper.)

I was very indecisive on getting this mattress and I took a leap of faith. I can say it was well worth it and one of the best decisions I made. I originally planned on buying it for my teenage daughter, and I wanted to try it out first. So this mattress was comfortable, soft foam, & great quality. Its a bit on the firm side, but I am used to a Foam mattress and have had one for years. So I am okay with these type of mattress. the shipping arrived on time and it came in a compressed plastic wrap. I did allow roughly 20-30 minutes before I tried to sit on it. I allowed about 2 hours before actually laying on it to sleep.

Was cautious about buying online. I read the reviews and took a chance. I did have concerns about if i needed to return it which a customer service rep answered. It arrived on time and my only regret is not getting the kg size. Love it! Extremely pleased.

I purchased the firm mattress and I will have to say that it is way more firm than I thought it would be for foam, which works for me. I have had it a couple weeks and I have no complaints. It was easy to set up and puffed up almost immediately after removing the plastic. It gives support to my lower back and hips. I don’t wake up with pain to that area anymore

We were looking for a mattress and did a lot of research and used CR. This was one of the top 25 in CR. Ordered online (queen). Mattress was shipped out same day. It arrived two days later. Was in a large box that weighed 70+ lbs. I noticed the box had a sticker on it that stated "serta e-commerce queen"? and no packing list on box or inside.....so before I decided to remove from shrink wrap I called the 1-800# for Sams/Serta. No one really new if this was the mattress I ordered so Sam's re-ordered another one and had this one picked up from my doorstep next day. All went well with second order. 2nd mattress arrived in a couple of days but this one also had queen e-commerce sticker on it along with no packing slip. I decided to open this one up and see what happened. It "inflated quickly and reached 12 inches within an hour. No chemical smell either. We woke up next morning without lower back pain. Been great ever since. We don't wake up hot either but we also keep our bedroom at 65-67 degrees! Would highly recommend this mattress for those with lower back issues. The mattress is not rock hard but not soft either. If you are looking for a plush soft mattress this is not a good choice. You can't go wrong either with Sam's customer service. They were awesome! Only negative/suggestion is Sams/Serta get the "e-commerce queen" thing figured out or make sure there is a packing slip attached to box or inside....... so they can eliminate unnecessary shipping/return costs to a minimum.

Not actually 12”, barely 11”... love the mattress but not truly 12”... based on other reviews seems like this is a common complaint.. did i mention that i sent it back and was sent a replacement the same width...11”!! honestly i love the mattress but wish they would have advertised it at true dementions.

I bought this mattress about a month ago. Ordering, shipment, packaging was all as expected. There was no smell from mine as others referred to noticing. I had to do something to better my sleep as I woke up achy every morning. On the Serta, I wake up everyday now without hitting snooze, feel refreshed and no part of my body hurts at all. It's a magical combination of support & softness. The cooling effect isn't too much, even on colder nights. I could not be happier with this purchase! My only regret is not buying sooner!! I have recommended this to all my loved one's & already, my brother & his wife have purchased the same and can't wait for the delivery!

Bought this last week, lets see how this one works out. Everything good so far, the actual box comes with wheels so moving it to the bed is really easy. The install is pretty straight forward. Open box, Unroll on bed and then remove plastic. If using knife to cut things be really careful, would recommend ripping plastic with hands. Will post an update in 12 months about the comfort of the Mattress.

Bought this for our son's room/guest room. The bed had an older mattress and he has lived away at college since 2014. After graduating college in May he was home for the summer and realized how bad the old mattress was. We bought this and put on the bed for his Christmas visit. He loved it.

I like a firm mattress but also comfortable. This one has been good thus far. I have some issues with my shoulder and hips. My arm has a tendency to go numb during sleep. Since I have had this mattress I have noticed that I do not have to prop myself up to get my shoulder off mattress. I am not sure if it is a back related or shoulder related issue but I haven't had the problems since I have been sleeping on this mattress. I would say "thumbs up!"