This was my 1st time ordering a custom cake from Sam's. It was delicious, nicely decorated, and exactly how it was portrayed in the picture. The price was a steal. Will definitely be ordering more in the future.

cake was very good tasting...fresh....The writing on the cake was uncentered and looked like a 5th grader wrote on it. I purchased it for my grandsons birthday and was very disappointed.

The half sheet cake I ordered on line was made exactly as it was placed. The cake was very moist, and was decorated perfectly. You will not find a cake this good at this low of a price anywhere else. I recommend Sam’s Club for your bakery needs.

Sam's made a very decorative sheet cake for my girl's birthday with gold beads white and gold flowers. The cake itself was a delicious yellow cake and the whipped icing gave it all great flavor. Good buy!

This is a difficult item to review because it was such a 'mixed bag.' The cake itself was visually beautiful and the service I received was stellar. Unfortunately, the taste of the cake was very artificial and quite nasty. I knew the cake was going to disappoint my spoiled family who are accustomed to cakes made from scratch using clean ingredients. The service was 5 star, the flavor and texture a zero.

Overall the cake and frosting was fantastic. the 2 star rating is more for the customization, I had only added words to the cake with no decorations. There is no where to request the size of your message so they just filled the entire top with it. Second we choose black for our wording, once we had the cake home out for the party the next day the black bled so we had streaks of black running all over the top of the cake

The cakes were absolutely delicious and we received many compliments. I was a little disappointed with the attention to detail with the decorating, but for the price you can't be too picky. It would have been nice to have the option of selecting a block font for the writing on one of the cakes.

Every year I purchase a birthday cake for my granddaughter birthday party. What ever the birthday theme is I got a cake to match. Many of the attending parents made comments about the cake. They were amaized how the cake looked, tasted and the price. I also purchase cupcakes for her school activities. You can't go wrong when you get a Sams cake or cupcakes.

The 5-star rating is for the cake only. As always, it was exactly what I ordered: moist, delicious, and a hit with everyone. Several guests asked where I got it because they enjoyed it so much. However, I have to mention the customer service experience. The woman at the bakery counter seemed bothered by our presence, and the person checking receipts wasn’t much friendlier. I’ve visited this club many times and have always had positive experiences, so this was disappointing. It’s the first time I’ve ever felt compelled to leave a negative comment about any staff member."

The graphic printing machine was malfunctioning and printing wrinkly images, and the bakery did not let me know. They proceeded with the order, and when I picked up the cake, it had a notably low quality graphic but it was too late for me to order from elsewhere. They tried to fix it, but couldn’t do so without making the cake worse. The hand-lettered text was also off-center. I will not order a cake from Sam’s Club again.