The cake was delicious and looked beautiful except for the writing on a white icing cake. The color white was used to write Happy 80th Birthday...... I did not choose that color and it was almost unreadable. If it came through as white writing, I would have thought someone would have called me regarding the color of the text.

The cake was moist and delicious, (marble cake with buttercream frosting). We had red and yellow roses, the message was in red also, with red piping around the edge. They did a very nice job and followed our request perfectly. I have never been disappointed with Sam's cakes.

Cake flavor was on point as always. The decorating though was seriously lacking. The cake was white icing with teal trim. The writing on the cake was then also in white. So as you can guess white on white could not really be seen and looked ridiculous. Picked up on my way to granddaughter’s 4th bday, names were mixed up on the orders they had my name on cake and my husbands name on cupcakes. I did not have time when picking up to see if it could be fixed.

This is a difficult item to review because it was such a 'mixed bag.' The cake itself was visually beautiful and the service I received was stellar. Unfortunately, the taste of the cake was very artificial and quite nasty. I knew the cake was going to disappoint my spoiled family who are accustomed to cakes made from scratch using clean ingredients. The service was 5 star, the flavor and texture a zero.

I've been ordering custom cakes from Sam's Club for years and have always been happy with the quality, which is why I was surprised and disappointed with my most recent order. The cake looked nice, but the quality was noticeably different from what I've come to expect. The cake itself was very dry and lacked the moist texture that has always made Sam's cakes a favorite for our family gatherings. Several guests commented on how dry it was, and much of the cake was left uneaten. I've never had this issue with previous orders, so I'm hoping this was an isolated incident. I've always recommended Sam's cakes because of their quality and value, but this experience was disappointing.

The half sheet cake I ordered on line was made exactly as it was placed. The cake was very moist, and was decorated perfectly. You will not find a cake this good at this low of a price anywhere else. I recommend Sam’s Club for your bakery needs.

I ordered the marble cake. It was beautifully decorated and very moist. Many people at the event asked where I had purchased the cake because they thought it was so good.

Believe all the reviews that specified misspelled names on cakes. My order was for Ellen, but the cake said Allen. Luckily I had taken a picture of the mock-up of the cake, which clearly said Ellen. I waited at least 45 minutes while 3 people in the bakery tried to fix the spelling. Since it was white frosting with chocolate writing, the mistake was clearly visible after being corrected. The good news was that they credited the cost of the cake to my account. The cake itself was good and very pretty (except for the mess of the name).

The design of the cake looked nothing at all like the picture, the color was off and the writing was horrible and crooked. I probably would of been better off decorating and writing on it myself. It was one of the worst I have ever gotten from there. I gave it a 2 star because of the flavor which never fails.

The cake itself was good...tasty, not dry. The decorations were below par. The writing looks like a third grader did it. It ruined the cake's looks. A few months before I ordered this one, the decorations were superb! What a difference with this one.