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Sams Club
Sams Club
Customer reviews for Custom Half Sheet Cake for
Custom Half Sheet Cake
4.5 out of 5 stars
stars4,029 ratings1,450 reviews
  1. 5 stars79% (3,192)
  2. 4 stars7% (262)
  3. 3 stars5% (189)
  4. 2 stars4% (146)
  5. 1 star6% (240)

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Showing 11-20 of 1,450 reviews
Jun 9, 2025
Jack
5 out of 5 stars review

Verified Purchase

Good Value

Been buying event cakes from Sams for a number of years. Easy to order on-line BUT allow for up to several days lead time to avoid disappointment on availability. They year after year they taste good which was not always the case from other vendors. Price - checked my 1/2 sheet cake vs. local high quality food store (local H*). Sams $19.95, H* was 39.95 so their cake is much more reasonable!!

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Apr 27, 2025
Sam Shopper
5 out of 5 stars review

Verified Purchase

Beautiful & delicious! Great price.

This half-sheet cake was made & decorated exactly as ordered. It was on point moist (marble) and not overly sweet with bettercream rather than buttercream. The writing on it was truly lovely and complimented the color photo that was provided. (Although Sam's, you really should allow an upload of a photo with the order please, as I had to take a print to the store, which is silly given all the technology we have.) Served with fresh strawberries, it was perfect. Oh, and at a great price to boot. Thanks, Sam's Kingston NY.

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Sep 25, 2025
Gertie
2 out of 5 stars review

Verified Purchase

Not happy with new custom cake changes

Custom cakes are not what it used to be. Tried to order at store, was told it had to be ordered online. Wanted a picture on the cake, had to go to the store to give them the picture - wasn't an option to upload it on the website. Did not have the option for black icing on the website. Will not be ordering cakes from Sam's Club in the future.

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May 5, 2025
Jennifer M
1 out of 5 stars review

Verified Purchase

Not Up to Sam’s Usual Standards

This cake was not at all what I expected from Sam’s. I’ve ordered several cakes in the past and have always been satisfied, but this one was disappointing by comparison. I was unhappy with the appearance, particularly the border—it looked rushed and poorly assembled.

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Jul 14, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Delicious and Attractive Birthday Cake

The half-sheet cake I ordered online for my husband was created exactly to my specifications, was very attractive and very tasty. I received so many compliments on the deliciousness of the cake as well as on how well decorated it was. Sam's bakery department made me proud! And the price was almost half of what the same cake would have cost me at Publix bakery.

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Jan 23, 2025
Beverly
1 out of 5 stars review

Verified Purchase

Cake gone wrong

I was so disappointed when I picked up this cake. Because I placed the order online and I wasn't sure if it was correct so I went to the store. Spoke directly to the bakery. And they still messed it up. White frosting with white writing. Frosting should have been Chocolate

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Oct 12, 2025
Jan H
5 out of 5 stars review

Verified Purchase

A cake worth celebrating - fresh or frozen

We had a vanilla cake with vanilla frosting, and it is hands-down the best-tasting cake we’ve ever had. From the very first bite fresh from Sam's Club to the last bite after it's been frozen, the flavor is rich, the cake is moist and is pure deliciousness every time. The frosting is the best frosting. It complements the cake beautifully without overpowering it, adding just the right touch of creamy decadence.

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Oct 9, 2025
Maria
1 out of 5 stars review

Verified Purchase

Never again

Cake decoration was mediocre- i picked the balloons and the balloons didn't look like round birthday balloons. The writing was mediocre- whoever wrote the birthday message on the cake was skimping on the icing. I had to make them redo the message and make it more festive. The cake was just ok. I will never order a birthday cake from Sam's ever again.

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Sep 23, 2025
Chris
4 out of 5 stars review

Verified Purchase

More customization needed

The cake tastes great! However, it would be much better if there were more opportunities to customize the frosting to whipped instead of buttercream. In the past, I was able to request this customization in store but now that it has to be ordered, I cannot.

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Feb 1, 2025
Beth
4 out of 5 stars review

Verified Purchase

Amazing cake, but.......

The cake itself was beautiful and delicious! Here is the problem!!! There is not enough space to put exactly what I wanted on the cake and you can't order in store. I wanted a SMALL emblem of the Air Force on the cake and a larger Congratulations on your Retirement lettering. The emblem took up most of the space on the cake! Please, Please increase the amount of characters you can put when giving directions on what we want on the cake.

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