I asked for buttercream but received whipped icing instead. The cake was not finished. It did not have the borders, sprinkles or gumballs.

The cakes from Sam's Club are always perfect. Delicious cake, nice decorating and the best pricing! I'll never buy a cake from anywhere else again!

Having to ordrr on line was a hassle. A clerk still had to review my order had help with decorations. Just let customers order at the bakery.

This was by far the best cake we have ever purchased! It was fresh , plenty of icing and down right delicious. Keep up the great work.

My birthday cake was very good taste wise. Made as ordered and nicely decorated as described when ordered.

This cake was for a party I had for 40 people, and it was absolutely delicious! A huge hit at the party!

The cake was absolutely wonderful. Very moist. I will definitely purchase another cake from them again.

Bakery staff was amazing, no issues, taste was amazing and may guest commented on how this was the BEST cake they ever had!

The cake was very moist and the icing wasn't too sweet. Everyone loved it. Great price! I will be ordering again for any upcoming events.

I've been ordering custom cakes from Sam's Club for years and have always been happy with the quality, which is why I was surprised and disappointed with my most recent order. The cake looked nice, but the quality was noticeably different from what I've come to expect. The cake itself was very dry and lacked the moist texture that has always made Sam's cakes a favorite for our family gatherings. Several guests commented on how dry it was, and much of the cake was left uneaten. I've never had this issue with previous orders, so I'm hoping this was an isolated incident. I've always recommended Sam's cakes because of their quality and value, but this experience was disappointing.