Always my favorite cakes

Very good

At pick up the cake was sitting on the cart opened. There were flies flying around and who knows how many feasted on the cake before we got there. The frosting was smashed and smeared on the packaging. When I asked if it could be fixed the girl told me no. She then proceeded to put it (still opened) into my cart. I told her we could not accept the cake like this as it was for a special event and was already paid for. She said I can’t help you. Maybe they’ll give you a gift card as a refund. I told her that was unacceptable I needed it refunded in exact form of payment. She had to call her manager. In the end we got refunded. It was a real disappointment as I had to figure out a different dessert to feed 50 people and we drove 2 hours specifically to pick up the special order, causing us to wasted tons of time and gas. I would not recommend.

Very disappointed in the engagement cake I ordered for my little brother. I purchase sam's cakes with all my celebrations and this is the sloppiest work I've gotten. It looked like a rush job like they forgot about it. It's not iced evenly and I could see through parts of the icing. The picture looks slapped on last minute like they forgot because it was decorated before the pic was put on, which left it not flush with the cake. Mind you this is my baby brother the last of us getting married and it's a BIG DEAL for our family. Quality was not put into the making of this cake. I used to rave about getting my cakes done here.

Now Sam's wants cake ordering done online or by their app and has drastically cut options for their customers. THIS IS A TERRIBLE IDEA! They have turned their backs on their customers without internet access/smartphones, especially older customers. For the rest of us, they now only offer a FEW options. My family and I are extremely disappointed. I WILL NOT BUY ANY MORE OF THESE CAKES UNTIL THEY BRING BACK IN-STORE ORDERING.

The cake was delicious I would have given this order 5 starts but the customization is no longer what it used to be. All is on line and so you are limited to decorative options. You can only order from what is in the book and the limited colors and toppers given on line.

Great quality at a great price to feed a large group. Highly recommend the marble with whipped icing.

Absolutely perfect for my little girls 5th Birthday! Just what I wanted and what I could afford. Thanks Sams Club Southgate bakery!!! My Sams club wasnt able to get them done in time i was sad about that but you guys came through!!!

Sam's made a very decorative sheet cake for my girl's birthday with gold beads white and gold flowers. The cake itself was a delicious yellow cake and the whipped icing gave it all great flavor. Good buy!

Half sheet cake