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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 51-60 of 2,541 reviews
Dec 27, 2023
Rbcchlee
5 out of 5 stars review

Verified Purchase

A great washing machine

Best purchase of my year! My old washing machine kept overflowing, it wasn't getting smells out of my teens clothes, and there was only 1 setting it worked on. But I hate spending money so I put off buying a new one for over a year. I bought this washing machine after a ridiculous amount of research into what I wanted and needed. The reviews were good and the price was spot on. The only complaint I have is that I waited so long. This thing washes beautifully! It's stable, big enough to handle bulky bedding or an oversized load of towels and clothes come out smelling lovely. I don't have to used very much detergent and the water usage is a fraction of what I had been using for laundry. I very very happy and satisfied with this purchase - highly recommend

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 2, 2022
JH Hack
5 out of 5 stars review

Verified Purchase

Great Front Loading Machine

[This review was collected as part of a promotion.] While there are a few quirks learning this washing machine, it is worth the effort. Clothes come out clean and the spin cycle gets rid of a good deal of water, so the dryer has less work to do. The balance of the drum is excellent and there is very little vibration when spinning. Many washing options for any type of load you might have.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 9, 2021
marg38
5 out of 5 stars review

Verified Purchase

Perfect size and features.

[This review was collected as part of a promotion.] This washer, when stacked with the matching dryer, fit perfectly in the w/d closet of my condo. Had I not found these units, I would have had a hard time replacing my old units. I did not want the "compact" units. They don't hold a complete set of queen size bedding. This washer has all the features I need with the exception of "Spin only", which is useful when doing hand laundry of delicate items.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 26, 2023
NotpleasantApr
3 out of 5 stars review

Verified Purchase

Poor materials

[This review was collected as part of a promotion.] Bought this machine Sep 2022 but didn’t use it until Jan 2023. Only 2-3 regular loads each month but at end of April the gasket was worn out and broke on 4 sections which created & left many grey rubber/plastic tiny pieces all over the inside machine and on my laundry. I had to vacuum all those rubber/plastic pieces out. The LG service guy was nice, however the way to firm a gasket looks questionable. Also it shows how bad quality LG’s paintings on their machines. It’s effortless to leave scratches on LG’s white painting surface. A very unpleasant & disappointed experience, especially due to a such short using time.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Thank you for your review. Should you feel the need to voice your concern over the quality of painting you mentioned, please fill out the following form: https://www.lg.com/us/support/feedback. We're constantly seeking areas where we can make improvements in and your feedback is where this process starts. Should you need further support, we're available at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST. ^Chris

Jul 17, 2021
katbat901
5 out of 5 stars review

Verified Purchase

Very Impressed!

[This review was collected as part of a promotion.] Recently, I had to replace my front-load washer, and chose LG because of positive reviews. I love it! It's very efficient, and much quieter than my previous machine. I like what I have read about LG appliances, and eventually, all my other appliances will be replaced with LG.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 11, 2022
HR Shih
4 out of 5 stars review

Verified Purchase

Quiet and decent machines

[This review was collected as part of a promotion.] Overall I am happy with the feature and quality. BUT, The only thing I am not really impressed is the plastic piece (in the dryer) which holds the electric wire connectors is very brittle and can easily crack. Unfortunately it just snapped off when I tried to tied up the wire connectors. It is a poor design from engineering standpoint.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 9, 2021
SDwash
3 out of 5 stars review

Verified Purchase

Quiet and simple to operate

[This review was collected as part of a promotion.] I purchased a few weeks ago. It is quiet and simple to use. The spin cycle does a nice job drying the clothes. This was an upgrade from a top loader which was easier to load. Things I don't like are that the door cannot be switched (this is a problem for my plumbing) and it already is beginning to smell. The seal gets filled with dog hair.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 22, 2021
Tho m
4 out of 5 stars review

Verified Purchase

Fine, but

[This review was collected as part of a promotion.] We’re very happy with the performance and value of this machine. However, the installation instructions need to be corrected. They clearly state that the drain must be no more than 8 feet above the floor. Ours is 6 feet, so we expected it to handle the drain without problems. It did not. Water is left in the tub at the end of the cycle. A repair tech explained that the machine cannot handle a drain more than 4 feet above the floor. Why don’t the installation instructions make this clear?

Review from lg.com
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May 2, 2024
Jon2024
1 out of 5 stars review

Verified Purchase

Beware front load LG washer

[This review was collected as part of a promotion.] I have had the LG front load washer for 3 years. During that time I have had to call for service 2 times. Both for leaking from the detergent loading area. Luckily we purchased a service contract so there was no out of pocket costs but the fact that we have had to have parts replaced twice seems like a serious design flaw. In addition, the front load gasket does not drain completely. This causes the area to grow what seems to be mold. One of our friends just called and said his LG washer just started leaking about 2 years after they purchased. We bought the front load design because it would use less water but at least the LG version is not a good solution. Clothes does come out clean and we are able to use less detergent. For some reason I am unable to add pictures.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. We appreciate you taking the time to share your experience with us regarding your WM3400CW front load washer. We're sorry to hear about the issues you've encountered, particularly the leaking from the detergent loading area and the mold growth in the front load gasket. We understand how inconvenient it must be to have to call for service multiple times for the same issue, and we apologize for any frustration this has caused you. While we strive to provide reliable and high-quality products, we acknowledge that there may be occasional issues that arise. Regarding the leaking from the detergent loading area, it's possible that there may be a seal or gasket issue that needs to be addressed. We recommend scheduling a service appointment to have your washer inspected by one of our qualified technicians. They'll be able to diagnose the issue and provide the necessary repairs to resolve the leaking problem. As for the mold growth in the front load gasket, it's essential to regularly clean and maintain the gasket to prevent mold and mildew buildup. We recommend wiping down the gasket and leaving the washer door open between cycles to allow for proper ventilation and drying. Additionally, using a washer cleaner periodically can help remove any existing mold and prevent its recurrence. We apologize for any inconvenience caused by the inability to add pictures. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us via private message on Social Media @LGUSSupport. —Mau

Dec 22, 2022
Benjamin Lunzer
5 out of 5 stars review

Verified Purchase

Simple and elegant

The new LG dryer not only matches our wonderful LG washer in looks, but also in performance, and ease of use. Default settings and fast drying make the machine easy and efficient to use. Special care settings are intuitive and clear. What's not to love?!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234