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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,550 ratings2,545 reviews
  1. 5 stars69% (1,771)
  2. 4 stars18% (463)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (137)

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Showing 1-10 of 2,545 reviews
May 3, 2026
Halifax steve
5 out of 5 stars review

Verified Purchase

Works Great

Works great. Our old washer lasted +17 years. I hope we can at least get 10 out of this washer. They don't build them like they used to. Manufacturing has gone to a disposible culture.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

It is fantastic to hear that your WM3400CW is off to a great start! We completely understand that "they don't build them like they used to" sentiment, especially after having a loyal machine by your side for 17 years. While the industry has certainly changed, we’ve designed this washer with high-efficiency technology and durable components specifically to keep up with the demands of a busy home for years to come.To help your new washer live a long and healthy life, we recommend running a monthly Tub Clean cycle and using high-quality HE detergent to keep everything running smoothly. Should you ever need a hand with maintenance tips or have any questions about its performance, our LG CareQ team is always here for you at 1-888-542-2623 or through our support site at https://www.lg.com/ca_en/support/contact-us/ We truly value your trust in LG and are rooting for this washer to become your next long-term laundry companion!

Jan 16, 2026
Jadam
5 out of 5 stars review

Verified Purchase

Great Washer for the money

Great washer. Washes clothes as is should. Clothes come out clean and well spun out. Quiet, no louder or quieter than our last front load. Simple and basic controls, we didn't want any too complex to do laundry. Great budget friendly washer with stackable dryer set.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

Thank you for your feedback! We’re glad to hear your LG washer delivers clean, well-spun laundry with quiet operation and simple controls. It’s great to know it’s been a budget-friendly and practical choice—thank you for choosing LG! 😊

Apr 26, 2026
Yulia
5 out of 5 stars review

Verified Purchase

LG washer and dryer - so far so good

Love these appliances! Look neat, do not take too much space (we could fit them into our large bathroom), work well, and they are not very noisy.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

That is exactly what we love to hear! We are so thrilled that your new WM3400CW appliances are a perfect fit for your home—and your bathroom! It sounds like you've created a super sleek and efficient setup. We are so happy to have you as part of the LG family, and it's wonderful to know that the quiet performance and space-saving design are working out so well for you. Making our customers' lives a little easier and quieter is what we strive for every day! Should you ever need assistance, our LG CareQ team is available at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Feb 22, 2026
Island girl
5 out of 5 stars review

Verified Purchase

Great

So far a great machine but I have only done 2 loads of laundry. Better to ask for a review after 3 months or more of use.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

Thank you for sharing your initial thoughts on your WM3400CW! We’re glad to hear that it’s off to a great start. You’re right—while early impressions are helpful, using the washer over a few months really shows how it performs over time and across different types of loads. We appreciate your feedback and hope that as you continue using it, it continues to meet your expectations. If you ever have questions or need assistance, our LG Canada support team is always here to help. You can reach us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also connect through: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • 💻 Live Chat: https://lg-chatbot.com • ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for choosing LG!

Apr 19, 2026
HOUA GRENIER
5 out of 5 stars review

Verified Purchase

love it, amazing and wow all the way.

The dryer dried our clothes in one round not two rounds.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

That’s fantastic to hear—thanks so much for sharing your experience with the WM3400CW! We’re thrilled that your dryer is getting everything done in just one cycle—that’s a big win! It’s great to know you’re loving the performance and efficiency—“amazing all the way” is exactly what we aim for! We truly appreciate you taking the time to share your feedback. Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Dec 6, 2025
Joyce H
5 out of 5 stars review

Verified Purchase

Great machines

They look great. The washer is super quiet. I like the various choices i have on both machines, to customize my laundry needs.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

We are thrilled to hear that you love the look of your new set and that the washer is super quiet! It's great you are taking advantage of the various customization options for your laundry needs. Thank you for the positive feedback!

Feb 24, 2026
Simon S
4 out of 5 stars review

Verified Purchase

Great, though cycle lengths aren’t apparent

After less than a week, the washer is great, it’s working as expected. Something we miss from our previous washer (also an LG) is knowing how long each cycle will take when you’re setting it - you don’t find out the length of time until after you’ve chosen a setting and it’s run for a couple of minutes. We’re still figuring out how to reduce the cleaning time.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

We’re glad to hear your WM3400CW is working well for you! Thank you for sharing your feedback on the cycle timing — we’ll pass it along to our team for consideration. If you have questions or need tips to optimize your washer, LG Canada support is available at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) or via: • Contact Us: https://www.lg.com/ca_en/support/contact-us/

Jan 24, 2026
Mlinee2001
4 out of 5 stars review

Verified Purchase

So far so good

I’ve only used the washer twice, but I am satisfied with my washer. There is one thing I would change, is that you would have the option to use cold water on the normal wash cycle. Set up was relatively easy and it only took me a few minutes to figure out how to use the washer after checking with the app manual for details.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

Thank you for taking the time to share your feedback. We’re glad to hear you’re satisfied with your washer and that the setup and operation were easy to learn. We appreciate your suggestion regarding the option to use cold water on the Normal wash cycle—feedback like this helps us improve future designs and features. Should you need any assistance or have additional questions, please don’t hesitate to contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET

Dec 31, 2025
Esther
4 out of 5 stars review

Verified Purchase

Pleased with the set

Nice washer but still trying to figure out the options. Wish there were hard copy operation brochure available.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

Thank you for your feedback! We’re glad to hear you’re enjoying your LG WM3400CW washer and appreciate your suggestion about a hard copy operation guide—it’s helpful for improving the user experience.

Feb 21, 2026
Anonymous
2 out of 5 stars review

Verified Purchase

Not impressed so far

My previous LG washer lasted almost 20 years, however I am disappointed with this new model as i am already getting error codes on a machine that is less than 1 month old.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234