Thank you for being a loyal LG customer for the past 12 years! We are thrilled to hear that our products have served you reliably over the decade. We truly appreciate your continued trust in us and look forward to providing you with many more years of great performance!

That’s fantastic to hear—thanks so much for sharing your experience with the WM3400CW! We’re thrilled that your dryer is getting everything done in just one cycle—that’s a big win! It’s great to know you’re loving the performance and efficiency—“amazing all the way” is exactly what we aim for! We truly appreciate you taking the time to share your feedback. Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

We are thrilled to hear that you love the look of your new set and that the washer is super quiet! It's great you are taking advantage of the various customization options for your laundry needs. Thank you for the positive feedback!

Thank you for your feedback! We’re glad to hear you’re enjoying your LG WM3400CW washer and appreciate your suggestion about a hard copy operation guide—it’s helpful for improving the user experience.

Hi, Steve. Thank you for reaching out and sharing what happened. We understand the importance of receiving the promotional benefits you expected when you purchased your LG Washer (WM3400CW) model. To check if promotional credits like Sam’s Cash were applied, log in to your Sam’s Club account and look at the “Offers” or “Rewards” section. Rewards may be issued after the return window or item processing.<br />Additionally, review Sam’s Club promotional terms on their website for eligibility. Also, if you haven&#39;t done so yet, we recommend contacting Sam&#39;s Club customer service at 888-746-7726 for potential solutions. For more guidance about the product, visit https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS. We’d be glad to review your appliance details and assist with anything related to your unit. Please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com. We&#39;re here for you! ^Juvy

Hello, Paula. We appreciate you sharing your experience with your LG Washer. Your note about the drum bearings failing after under six years and the repair cost due to the model’s design gives us helpful insight into what happened with your specific unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your bearing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello, Christine. Thank you for sharing your experience with your LG Washer. We appreciate the details you provided about the repeated repairs since 2021 and the performance you’ve observed over time. We want to review the specifics of your LG unit so we can look into this properly and see how we can assist. To allow us to properly investigate the details of your specific product model and to see how we can assist with your repair‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi Kimberly, thank you for sharing your experience regarding your LG Washer. Waiting longer than expected for a new washer can definitely disrupt your plans, and we appreciate you taking the time to explain what happened with the delivery timeline you were given. While retailers manage their own scheduling, your feedback is truly helpful for others considering where to purchase. For more information, you may contact Sam&#39;s Club Customer service 1 (888) 746-7726. <br /> <br /><br />If you’d like us to look into anything on our end or need further assistance, please feel free to email us at lgdigitalcare&#64;lg.sprinklrsupport.com.<br />- Avril