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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,553 ratings2,548 reviews
  1. 5 stars69% (1,772)
  2. 4 stars18% (464)
  3. 3 stars5% (121)
  4. 2 stars2% (59)
  5. 1 star5% (137)
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Showing 31-40 of 2,548 reviews
Apr 27, 2021
Mk123
4 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] I'm super excited that I no longer have to take my comforters to the laundry mat. However, I did try washing a coat by itself and it wouldn't do the final spin right (kept getting an uneven load error) so it was soaking wet when I moved it to the dryer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 2, 2022
JDPonMV
4 out of 5 stars review

Verified Purchase

Fine, for the most part...

[This review was collected as part of a promotion.] I do quite a bit of laundry. My previous front load washer was a work horse for more than fourteen years with only the front door gasket needing to be replaced after ten. I replaced it after the main bearing went bad, buying my current LG Model WM3400CW. Loading the LG is a bit more tricky, because if not loaded "just so" the entire cycle could be extended beyond the 89 minute time estimated by the machine to nearly three hours or the cycle would stop at the spin and an "uneven load" notification would flash, requiring the load to be manually adjusted and then restarting. Occasionally, I would miss the window of opportunity to adjust the load if I was not at home and since there is no singular spin cycle, I would default to use the "Quick Wash" cycle to extract the water from the laundry.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 1, 2022
Gunjin
5 out of 5 stars review

Verified Purchase

Very great machine

[This review was collected as part of a promotion.] Bought as an replacement for our previous LG washer. I am quite satisfied with its features offered plus its additional ones that I did not have on my old one. The music on the end of the wash, still makes me smile! A very enjoyable product that makes wash day - fun.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 22, 2021
80sgirl
1 out of 5 stars review

Verified Purchase

Error codes after one week of use

[This review was collected as part of a promotion.] We purchased the matching washer and dryer based on reviews from Consumer Reports. The washer had an issue with the Delicate cycle in the first week of use. We read online that a loop needed to be created to fix the issue and it seems ok now. Now on to the dryer issues. Wish I had kept my old washer and dryer from the 80s. I was trying to save water and electricity. What a mistake.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 27, 2022
Marmof2
3 out of 5 stars review

Verified Purchase

Feels fragile with so many plastic parts.

We were very excited to purchase this washer after having to get rid of our 20 year old device. Though the price was what we wanted to pay, the unit feels very fragile with so many plastic components. We were very disappointed to see just how "breakable" it feels- the door, the front panel, etc.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 13, 2023
Marijane
5 out of 5 stars review

Verified Purchase

Quiet and efficient

[This review was collected as part of a promotion.] We have only had our new machine for a couple of weeks but are very happy with the choice. It's so quiet most of the time I hardly know it's running! The clothes smell fresh and clean when the cycle is done.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 11, 2021
LinLou
4 out of 5 stars review

Verified Purchase

Disappointed.

[This review was collected as part of a promotion.] After only three weeks of laundry the weight sensor is not working properly. No matter what size load I put in the washer the time came up to 70 minutes. The washer did not run for that whole time, but this should not be happening.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 23, 2021
Tlewis
2 out of 5 stars review

Verified Purchase

Sad

[This review was collected as part of a promotion.] I bought this item in October and literally in a months time I had to call did it to be serviced. It wasn’t until last week I actually was successful at getting it serviced. For the amount spent on this set, I didn’t expect to have any issues with my product. The service guy was great knowledgeable and gave insight. He replaced the karts that were needed and even gave knowledge on products.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 1, 2021
Sehp
1 out of 5 stars review

Verified Purchase

So sorry I picked this one...

[This review was collected as part of a promotion.] We bought this washer not even 2 months ago... It ran fine for about month...The it started dumping LOTS of water all over the floor. It took almost 3 weens to get a warranty guy out to fix it. It worked for 2 days, and it is, once again, dumping water all over the floor.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 13, 2023
Anonymous
3 out of 5 stars review

Verified Purchase

Second chance

[This review was collected as part of a promotion.] I recently purchased an LG washer machine and was initially pleased with its performance. However, after just three months of use, the machine broke down and I was left disappointed with my purchase. While the washer was functioning, it was efficient and easy to use. It had a variety of settings that allowed me to customize my wash according to my needs. However, the sudden breakdown was a major inconvenience and has made me question the overall reliability of the product. Despite this setback, I have decided to purchase another LG washer machine in a few days. While I was disappointed with the early malfunction, I am willing to give the brand another chance based on its reputation and positive reviews from other customers. Overall, I would give this LG washer machine a 3-star rating. While it performed well initially, the breakdown after only three months of use is concerning. However, I am hopeful that my next purchase will prove to be a better experience.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

We’re really grateful and appreciate you taking the time to share your rating with us and for giving us another chance. Your honest review is very much valuable for our whole team. We're sorry to hear that your LG unit broke down. It would be our pleasure to look into this for you. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. Thanks for choosing LG and for being an awesome customer. -Cazz