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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 561-570 of 2,541 reviews
Mar 18, 2022
MeJH
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] My old washer quit, so had to replace it after 12 years. I'm hoping this one will last that long! Small loads to big loads, everything comes out clean as expected. It takes very little laundry soap to complete the needed job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 18, 2023
shahrsold
2 out of 5 stars review

Verified Purchase

Bad Washer design regarding temp selections

The unit has started smelling of slight smoke when operating. First my spouse noticed and then I did. There is no interference with the rotation of the drum in either direction. On this item, we're taking a wait and see approach, which seems reasonable. The unit has 5 different wash temperature selections. Despite this, it's incapable of using the 100% hot feed water. I've checked the feed flow for hot (and cold). There's plenty of both. The hot feed is plenty hot, but the machine dilutes it with some cold. When I want hot sanitary wash for white clothes, by golly I want it to use 100% hot feed water. I don't want this lukewarm wishy-washy crap. The machine seems to be designed wrong, since it can't run hot, not even using the hottest selection on the machine's panel. It's a lousy design that needs immediate correction. Or it's not made to proper specifications. Either way it's marginal. LG needs to start long term work on this.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! We're sorry to hear that you're having trouble with your LG Front Load Washer, but don't worry we've got your back! To get started, just shoot us a private message on social media at @LGUSSupport with your washer's model and serial numbers. That way, we can jump right in and start working on a solution for you. We know how frustrating it can be when things don't work quite right, but we're committed to making sure you're completely satisfied with our services. Thanks for choosing us, and we can't wait to get you back to using your washer like a pro! ~Rita

Jan 21, 2024
Janice Roseberry
1 out of 5 stars review

Verified Purchase

I’m not happy I keep getting small leaks and am told I need to use less detergent. I’m using less than two tablespoons. I had a technician out and he said he couldn’t find anything wrong and just keep using it. The machine is only two months old and this started 6 weeks so l couldn't return it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Customer Care

Hello Janice, we appreciate you for leaving a review about your washer. It is unfortunate to learn that you had such a negative experience with the repair. If you have any further inquiries or concerns regarding this matter, please feel free to reach out to us privately on social media @LGUSSupport. Kindly include your contact details, model, and serial number. ^Anthony

May 21, 2021
ChaLee
4 out of 5 stars review

Verified Purchase

Good Washer- Vague Operating Instructions

This was a replacement for our 16yr old Samsung. Does the job and seems to be very efficient. It was hard, however, for wife and I to figure out how to use with provided quick start instructions and online manual; very broadbrush where more details desired.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 28, 2021
cmass
5 out of 5 stars review

Verified Purchase

Great Features and Ease of Use!

[This review was collected as part of a promotion.] Bought this after doing research to replace a front-loader that had quit working. Much larger capacity than my last washer and that is great for household items, like King-sized bedding. Quiet performance and easy to program!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 8, 2021
bbb23
3 out of 5 stars review

Verified Purchase

I like it, with reservations

[This review was collected as part of a promotion.] i bought this washer 8 months ago and love that it is very quiet and gets the clothes clean. The documentation that comes with it is poor; I had to download basic information online about washer settings and how to use it. It's energy efficient and supposed to be gentler on clothes, but the spin cycle produces a lot of wrinkles so you have to shake out everything before drying. My old top loader lasted for 40 years; I'll be lucky if this lasts for its expected 10-year lifetime. Too much is computer controlled; if this fails, the washer is unusable. After only 7 months the washer started vibrating uncontrollably and sounding like a jet engine taking off during the spin cycle. It was unplugged for 2 weeks before the LG technician came and he found nothing wrong; apparently it was a weird electronic glitch that fixed itself. Very disturbing to have trouble in this short amount of time. The error codes it generated are weird and don't persist or shut down the machine if there's trouble. I'll watch and wait. Meanwhile, I'm considering getting an extended warranty.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Sep 29, 2021
Georgiana
5 out of 5 stars review

Verified Purchase

Dryer Extra Special

[This review was collected as part of a promotion.] LG Dryer is amazing, sleek design,quiet, dries clothes/towels in no time, lots of settings to choose from to make sure your items are dried as you wish and is a perfect, elegant match for the washer ( also LG compatible/stack-able) !!!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 24, 2022
Marcie Y
5 out of 5 stars review

Verified Purchase

Simple and fast

[This review was collected as part of a promotion.] I bought this machine about 3 weeks ago. It replaces an older LG front loader and just love these machines. Very straight forward buttons/selections. I use the speed cycle alot and it saves water and time. This machine spins the clothes so dry I put many on the outside clothes line and dry in 15 minutes. Easy to clean and maintain----recommend highly!!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 26, 2021
amphibolostylous
4 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] I worry when buying big appliances, but LG has a great record for reliable ones like this dishwasher. The large drum fits a large load and it is quiet even at high spin cycle. I might give this a five if I had it longer than two weeks so saw how well it held up.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 1, 2022
Gspebble
5 out of 5 stars review

Verified Purchase

What a fridge should be

[This review was collected as part of a promotion.] The ice maker in the door is a great use of available space, and the three drawers in the refrigerator section help keep produce separated from from overs. The two door freezer makes longer term storage simple

Review from lg.com
Helpful?7HUNDQCYJTK013578519234