[This review was collected as part of a promotion.] We’re very happy with the performance and value of this machine. However, the installation instructions need to be corrected. They clearly state that the drain must be no more than 8 feet above the floor. Ours is 6 feet, so we expected it to handle the drain without problems. It did not. Water is left in the tub at the end of the cycle. A repair tech explained that the machine cannot handle a drain more than 4 feet above the floor. Why don’t the installation instructions make this clear?

[This review was collected as part of a promotion.] Works great. Replaces our Kenmore washer whose delivery was delayed and delayed and delayed. Store said Kenmore is really an LG rebranded, so the same mount should work. The installers said NO, but I tried it and the mount works great.

[This review was collected as part of a promotion.] I ordered this unit the end of November 2020 but due to popularity it was no available for deliver until the end of January 2021. Extremely quiet, uses less water than expected but clothes and bedding already seem cleaner, and the spin cycle seems to leave them dryer. I read the entire manual before use which was helpful. We currently use powder detergent and followed the directions and removed the liquid dispenser as per the manual. We wash everything in cold which is a simple selection on the controls.

This us our second version of this washing machine. Our last one went strong for 14 years before calling it quits. The new version has a slightly smaller footprint and is even quieter than our prior machine. I was so happy to see that LG still made the same washing machine!

I'm very unhappy. In fact, I'm going to call Discover tomorrow and see if I can get this machine taken out of my house. I have to run the dryer through 2 cycles to get my clothes dry and then sometimes they are still damp. The company I purchased it at has been here 4 times. I'm done!

[This review was collected as part of a promotion.] I love my new machine!!! It is so much quieter than my old machine, which is important in a small apartment. The clothes come out clean and almost dry. I always dry off the water which accumulates at the “lip” as well as the glass door with a washcloth... and then I leave the door open until the next use.

[This review was collected as part of a promotion.] Bought this a month ago. Very happy with quality and performance. One drawback is accessing side vent discharge from both sides of machine. I bought a side vent discharge kit. I wanted machine closer to the wall and needed to discharge vent on right side of machine. Although there was a popouts on both sides of the cabinets for side venting, the placement of internal gas piping would not allow for side venting on the right side.

[This review was collected as part of a promotion.] Bought this in Dec 2022. So far it's working well. I like the features where you can select the different water temperatures from cold to hot. I feel that the musical sound that alerts you when the cycle is done is very helpful.

[This review was collected as part of a promotion.] This front-load machine’s buttons are organized in a confusing manner. The pause button is near a cycle name and the turn knob can be hard to figure out. You have to literally turn it to get the options to pop up.

[This review was collected as part of a promotion.] Bought this to replace my old LG. I prefer the older model, but this one does what I need it to do. My only concern is that it frequently gets off balance and all I can do is run “rinse & spin again.