[This review was collected as part of a promotion.] I bought this washer in late Jan. the rating was very high. then I used it. after the clothes are washed, they are at the back of the dum clinging to the wall. it is so hard for me to reach them and then I have to pull so I can get them out. what a shame!!

We were excited to replace our 20 year old dryer with this highly rated one. We have been less than thrilled with the amount of plastic components and parts, including the lint filter. We feel like it could fall apart just by opening and closing the door. I don't believe we will get 20 years out of this unit!

The unit has started smelling of slight smoke when operating. First my spouse noticed and then I did. There is no interference with the rotation of the drum in either direction. On this item, we're taking a wait and see approach, which seems reasonable. The unit has 5 different wash temperature selections. Despite this, it's incapable of using the 100% hot feed water. I've checked the feed flow for hot (and cold). There's plenty of both. The hot feed is plenty hot, but the machine dilutes it with some cold. When I want hot sanitary wash for white clothes, by golly I want it to use 100% hot feed water. I don't want this lukewarm wishy-washy crap. The machine seems to be designed wrong, since it can't run hot, not even using the hottest selection on the machine's panel. It's a lousy design that needs immediate correction. Or it's not made to proper specifications. Either way it's marginal. LG needs to start long term work on this.

[This review was collected as part of a promotion.] Front load is much easier to load, straight from the hamper into the door, and straight from the washer into the dryer without so much lifting into a top loader, and it rinses much more efficiently than our old top loader.

[This review was collected as part of a promotion.] Bought both the washer and companion dryer when my old washer died. Was highly recommended by the store and friends. Love them both. Big enough to do basically a white load and dark weekly. Good price.

[This review was collected as part of a promotion.] I have had the LG front load washer for 3 years. During that time I have had to call for service 2 times. Both for leaking from the detergent loading area. Luckily we purchased a service contract so there was no out of pocket costs but the fact that we have had to have parts replaced twice seems like a serious design flaw. In addition, the front load gasket does not drain completely. This causes the area to grow what seems to be mold. One of our friends just called and said his LG washer just started leaking about 2 years after they purchased. We bought the front load design because it would use less water but at least the LG version is not a good solution. Clothes does come out clean and we are able to use less detergent. For some reason I am unable to add pictures.

[This review was collected as part of a promotion.] We originally bought this model for a second home and purchased it again when our 20-year-old set finally gave up the ghost. It fits neatly into a relatively small space, is super quiet when operating, cleans clothes beautifully, and plays music when done. Hopefully it will be durable. We bought it about a month ago, no problems yet. We are happy w the purchase

[This review was collected as part of a promotion.] I had another front loader a few years back then went to a top loading machine not realizing how deep it was and not easy to reach the clothes at the bottom. So when it came time to replace that and the LG had a 4.5 tub and the price was really good.

[This review was collected as part of a promotion.] Love that there are pre-selected settings for towels, bedding, permanent press, delicates, etc. Makes laundry day much easier. Like that I can set my own water temp/spin also. Clothes are washed perfectly. The chime is really nice too!

[This review was collected as part of a promotion.] Loving my new washer! As a Warning, it needs a certain type of drain or it won't drain all the water out of the tub. It needs a standpipe so it has access to air around the washer drain hose in the sandpiper or drain into a laundry sink with a sump-pump to empty the sink if using in a cellar