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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 441-450 of 2,541 reviews
Feb 26, 2024
Margy 27
5 out of 5 stars review

Verified Purchase

long lasting

I love this washer it quitter then my last LG washer witch I had for almost 20 years we bought this one because the last one lasted 20 years and the washer tub bearing where wore out and I did not want to pull it all apart because it lasted that long I bought a new one instead.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi Margy, we understand and appreciate you sharing your experience with your LG WM3400CW Front Load Washer. It’s wonderful to hear how much you’re enjoying it—especially the quieter operation compared to your previous LG. Getting nearly 20 years out of your last washer is incredible, and it really speaks to how well you’ve cared for your appliances. Choosing another LG because the first one served you so well is the highest compliment. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 13, 2023
shahrsold
3 out of 5 stars review

Verified Purchase

LG front load washer

I bought the LG front load washer 5 months ago. Although it washes colors well, it does not achieve the listed "HOT" wash cycle though it's fed with plenty of really hot water. Apparently it's designed for energy saving by disabling any true HOT capability. Therefore, LG should not offer the choice of "HOT" selection, since it's deceitful and dishonest. The machine can only manage a lukewarm wash at best. I feel misled and duped by LG. If LG is desperate to use the "HOT" label, it should list the actual temperature of the wash, e.g. 105 F maximum. That way customers will know they'll never get the hot wash they truly want for their white clothes. Suggestion: LG could offer a "sanitary cycle" which would be truly hot.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Customer Care

Hi there. Thank you for taking the time to leave us a review on your front-load washer. Your feedback is critical to us, as it helps us continue to innovate throughout our mission to improve our customers' lives, one step at a time. Our team hears your feedback and concerns, and should you have any questions or concerns regarding this, please don't hesitate to send us a private message on Facebook or X using @LGUSSupport, or you can Live Chat with us here: http://spr.ly/6423RXgWh ... ^Anthony.

Aug 9, 2021
JoeViggs
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] So This is our second LG - the first ones we left at the house we sold. These products are great, strong, and efficient. They run well, are silent, and get the job done. big enough for comforters and careful enough for the delicates.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 18, 2022
LoCe
5 out of 5 stars review

Verified Purchase

Perfectly pleased with this purchase!

[This review was collected as part of a promotion.] We bought this LG stackable washer about a month ago and love the ease of use, the settings, and performance of this product. It's washes more quickly and efficiently than any we've previously owned. We can't believe how quiet it is!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 12, 2023
Denn B
5 out of 5 stars review

Verified Purchase

Easy to use

[This review was collected as part of a promotion.] I purchased this washing machine close to 1 month ago, did my research and decided it was the washer for me and my family. It cleans our clothes and is quiet. It has just the right amount of options such as delicate, heavy duty etc. It's a simple machine and I'm happy with it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, Denn. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s great to hear that your research paid off and the machine is delivering exactly what you hoped for. Quiet operation, reliable cleaning, and a straightforward set of cycles like Delicate and Heavy Duty are exactly what make the LG WM3400CW such a solid fit for families who want simplicity without sacrificing performance. Knowing it’s meeting your household’s needs is wonderful feedback. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jan 2, 2022
mgdela
5 out of 5 stars review

Verified Purchase

love it

[This review was collected as part of a promotion.] I love this washing machine. It replaced a more compact-sized one that died recently and I'm much happier with this than I ever was with the other one. This one is bigger, obviously, but works much more intuitively. It's quieter. It cleans great. The controls are easy to figure out and use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 29, 2022
RUdupa
5 out of 5 stars review

Verified Purchase

Good features

[This review was collected as part of a promotion.] My wife uses washer a lot. She makes multiple loads based on color and usage. Earlier LG washer broke after 12 years. We went for similar loader with a bigger size from LG. So far, it is working very well

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 23, 2021
Tlewis
2 out of 5 stars review

Verified Purchase

Sad

[This review was collected as part of a promotion.] I bought this item in October and literally in a months time I had to call did it to be serviced. It wasn’t until last week I actually was successful at getting it serviced. For the amount spent on this set, I didn’t expect to have any issues with my product. The service guy was great knowledgeable and gave insight. He replaced the karts that were needed and even gave knowledge on products.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 5, 2021
MariannD
4 out of 5 stars review

Verified Purchase

Good dryer

[This review was collected as part of a promotion.] I bought this a month ago and it is a nice big dryer that works well and matches my new washer. Only two down sides are that there is no light inside when you open the door and the high price it cost.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 21, 2023
dunbear
3 out of 5 stars review

Verified Purchase

average performance

[This review was collected as part of a promotion.] i am not as happy with the dryer as with my new washer, there are a lot of cycle settings, but it seems that most could use to be longer for a full dry , also i have had a problem with my sheets...i think there may be a burr or rough spot causing my sheets to have lots of pull marks...i do like how quiet the machine is!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Customer Care

Hello Dunbear. Just hearing you talk about those new washer and dryers and their settings makes us really excited for you. We are happy that you are happy with your products and for joining the LG Fam. Another possibility for tearing of sheets in the dryer is too high of heat for delicate higher thread count. That can lead to tearing of fabric. So, please do watch out for that. If you ever need to get ahold of us for anything please reach out over on Twitter @LGUS or send us a PM over on Facebook. - Trey