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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 391-400 of 2,541 reviews
Nov 2, 2023
Crystalb
3 out of 5 stars review

Verified Purchase

It's mediocre.

[This review was collected as part of a promotion.] It doesn't wash as well as my previous set. It doesn't add enough water and it agitates to quick (more like a spin) on the wash. I have already had to get it repaired as the weight inside broke. Good thing I bought the warranty.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey! It sounds like you've done quite a bit of troubleshooting already, but check out this link: http://spr.ly/6423uoJtU. Let us know if this helps, feel free to reach out to us again on our socials, @LGUSSupport; we're just a private message away. ^Gaby

May 9, 2023
RamboBeth
5 out of 5 stars review

Verified Purchase

Clothes are really clean!

This is my first front loader washer. I have had the washer for a couple of weeks and have done only one washday so far. But my clothes came out beautifully. The high-speed spin really helped shorten the drying process (I have an electric dryer). I will say, I am still figuring out the controls, but so far, so good!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! It's our pleasure to provide the best product to our customers, and we're glad this commitment was reflected in your experience using the LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW. If you have questions or concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Aug 2, 2022
DebYar
5 out of 5 stars review

Verified Purchase

Love my washer

[This review was collected as part of a promotion.] I bought this washer as part of a stackable washer/dryer set to fit in a small space 6 weeks ago and it’s the best one I’ve ever owned. It washes my clothes quickly, it’s quiet and I can fit very large loads in it. I love all of the settings and function. I feel like it’s more efficient than my old side by side sets. I would highly recommend this!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 18, 2021
Dawn101
4 out of 5 stars review

Verified Purchase

Overall, I love it

I like almost everything about this machine. I do wish that you could have access to all of the water temp/spin/soil level options no matter which cycle you choose. I also wish the pedestal drawer was deep enough to hold the medium and large sizes of laundry detergent. It is just 1/2 inch too shallow.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 10, 2022
DCheights
3 out of 5 stars review

Verified Purchase

Good washer but hard to operate

[This review was collected as part of a promotion.] I bought this washer a month ago. The manual is really inadequate. A better quick-start card, more detail in the manual or at least an in-depth Youtube video would help. For example, I had trouble figuring out simple things like how to do a spin-only cycle. That leads to my second complaint. The default settings for Bedding and Heavy Load leave the washer contents wet and I have to do an extra spin cycle. I'll contact support to get an idea how to resolve this but I never had these issues with my previous machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Alex thank you for sharing your detailed feedback and sorry to learn that the owners manuals did not meet your expectations. One of the things that I believe may help you is understand how to use your control panel. Once you have turned your cycle selector to Bedding or Heavy duty, you can bypass the preselected defaults by manually changing the temp, spin, soil and extra features to the right hand side of the control panel. ^Jennifer

Jun 11, 2022
RickiksSeattle
5 out of 5 stars review

Verified Purchase

Great Washer

[This review was collected as part of a promotion.] Been using our LG washer for 3 weeks now, and it is working perfectly. Very simple controls, easy to use resulting in well washed clean smelling clothes. This machine uses very little water, and only a tablespoonful of HE detergent for a full wash load. So far, so good!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 9, 2021
Lolly C
5 out of 5 stars review

Verified Purchase

I LOVE IT !!

[This review was collected as part of a promotion.] WHY do I love my new LG Washing Machine? I have owned a few washing machine and this one, by far, is the best. It is easy to use, runs very quietly, and energy efficient...but one of the things I LOVE the most is that it spins out clothes almost dry. When putting clothes in the dryer from the washing machine, it takes half the time to dry. Yes....I DO LOVE IT.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 17, 2021
Modus_Op
3 out of 5 stars review

Verified Purchase

Confusing controls and noisy but seems to be solid

[This review was collected as part of a promotion.] I've had this washer for a couple of months now and it seems to do the job. Thankfully the normal cycle works well enough because if I wanted to change any settings I'd be very frustrated. As with the matching drier that I also bought, the controls are infuriatingly inscrutable and the opposite of intuitive. The layout, the choices and the need to press multiple buttons multiple times to change settings drives me to the brink. And the spin cycle is pretty noisy. I replaced an old machine with bad bearings that sounded like a jet plane on the tarmac and this one is just a bit quieter. I will say that it really rings the water out which is good.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 19, 2022
Dunedin Sailor
5 out of 5 stars review

Verified Purchase

Love this washer!

[This review was collected as part of a promotion.] Bought this washer to replace a 17 year old LG Tronn. I really liked the old washer, but love the new features of this washer such as the heavy duty cycle. It does a great job of cleaning my clothes; spins so well that my dryer time is less; and this washer is super quiet compared to my older one.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 19, 2022
Bbr98
5 out of 5 stars review

Verified Purchase

Great features!!

We decided to replace our old washer and dryer and LG was the most reliable brand based on my extensive research. I am absolutely in love with this washer. I have had it for over 2 weeks now, so it has gotten used!! It is so much quieter than my previous front loader, especially on the spin cycle. I am beyond pleased! I barely leave reviews on items but this one deserves a review.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234