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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,566 ratings2,561 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (141)

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Showing 391-400 of 2,561 reviews
May 9, 2023
Reviewer name: RamboBeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clothes are really clean!

This is my first front loader washer. I have had the washer for a couple of weeks and have done only one washday so far. But my clothes came out beautifully. The high-speed spin really helped shorten the drying process (I have an electric dryer). I will say, I am still figuring out the controls, but so far, so good!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! It's our pleasure to provide the best product to our customers, and we're glad this commitment was reflected in your experience using the LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW. If you have questions or concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Mar 22, 2021
Reviewer name: 80sgirl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Error codes after one week of use

[This review was collected as part of a promotion.] We purchased the matching washer and dryer based on reviews from Consumer Reports. The washer had an issue with the Delicate cycle in the first week of use. We read online that a loop needed to be created to fix the issue and it seems ok now. Now on to the dryer issues. Wish I had kept my old washer and dryer from the 80s. I was trying to save water and electricity. What a mistake.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 24, 2023
Reviewer name: RocketManRalstin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy to use and does the job

I bought this washer along with a new dryer after moving into my first house. It has performed as expected during my first year of ownership. Recently I had a few instances where it leaked due to the tub overflowing when washing some bedding, but I haven't had any problems with it otherwise. All in all, it does the job and is the right size for my typical laundry loads.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 21, 2021
Reviewer name: Mikeupiu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet and easy to use.

[This review was collected as part of a promotion.] We bought this to replace a much older same model that finally gave up the ghost. Very quiet and easy to use. LG has been good for our household Laundry for a very long time and will continue to be.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 15, 2024
Reviewer name: PJSmith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Minor shipping damage and water leak.

I purchased my new washer in 25-Nov-2023 and noticed a couple small dents on lower right side of machine. The first couple times I used it I noticed a small puddle of water on floor in basement as there was a drilled hole in floor for dryer gas line directly behind washer. When I investigated further i found a small puddle of water at rear of machine. I determined it was coming from the drain filter at the front of the machine. The filter basket wasn’t completely installed all the way in so where the basket wasn’t sealing properly. Since then the machine hasn’t leaked and is working fine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with us. We appreciate you for bringing this concern to us about the initial issue you encountered with your LG Washer, but we're glad to hear that you were able to identify and resolve it. Your feedback is valuable to us, and we appreciate your attention to detail in troubleshooting the problem. If you have any further questions or concerns, please don't hesitate to reach out to our Social Media team @LGUSSupport. We're here to help ensure your satisfaction with our products.~Zie

Jul 16, 2023
Reviewer name: Marsha Gleussner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Repairs on LG waher

[This review was collected as part of a promotion.] Our door in our new washer broke. There was glass everywhere. The repairman said it’s rare and had only seen this once before. I thought we’d need a new washer, but he replaced the door and rubber surround, and it’s good as new.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 8, 2021
Reviewer name: Dotpat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We enjoy the simplisity yet advanced technology

[This review was collected as part of a promotion.] My wife and I added this to our new house three months ago and really enjoy the simplicity to learn how to work but yet the advanced technology on how well it works. We feared the front loader due to past experience with other brands, specifically smell but we do not experience that with this unit. Highly recommend the pedestal! Sets it at the perfect height for your back1

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 1, 2022
Reviewer name: LG Stackables
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG appliances are great.

This is the third pair of LG Washers and Dryers we have bought. They are great and work well. They also last something that you don't always find in some appliances today. We had an LG washer and dryer in the home we just sold. They were more than 15 years old and still going strong. So we of course bought an LG washer and dryer for our new home! We have a second home in Puerto Rico and installed a pair there as well and are looking forward to years of reliable service from them. We highly recommend LG products.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 7, 2023
Reviewer name: Lryan1026
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I bought this washer one month ago. The machine is very quietly and has a catchy little tune that tells you when the cycle is complete. It has a large load capacity so i can wash my blankets easily. There are several choices for the type of load being washed.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 16, 2021
Reviewer name: Kong69
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easy to use

[This review was collected as part of a promotion.] I bought this several weeks ago to replace a 10 year old LG Washer that was totaled and unfixable. 10 years?? Was told I couldn't use the existing Pedestal, well YOU CAN! This one is built even cheaper than my last one, door is flimsy, gasket seal is thinner and obviously cheaper. It does a good job of cleaning the clothes but I do not expect it to last as long as my last one.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane