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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 371-380 of 2,541 reviews
Jun 4, 2023
LALANH
1 out of 5 stars review

Verified Purchase

Not good washer

Bought the washer, however cannot load more than 1/2 tub of dry clothes as it does not fill enough water if added more clothes, also the normal cycle runs 90 min and heavy cycle runs 3 hours. Washer is proclaimed as efficient, but not efficient to put full load of clothes or saving electricity, customer service also said same that washer is not efficient in water filling on full load or saving electricity,

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social.

Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.

Aug 21, 2022
ppm11
2 out of 5 stars review

Verified Purchase

The owner’s manual is terrible. It doesn’t have all the necessary information. The control panel on the washer is not intuitive at all. I wanted to change the water temperature for a cycle I chose and didn’t have a clue how to do it. I had to go to YouTube to get the help I needed. The washing cycles are incredibly long. 93 minutes to wash one load! I don’t call that energy efficient. I wish now I had lurched a different brand of washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We hate to hear this and will be happy to pass your feedback along.^Sandy

Jul 8, 2022
Moverme
5 out of 5 stars review

Verified Purchase

Easy to Use, Gets the Whiole wash Clean

[This review was collected as part of a promotion.] I've never had a front load washer but used a friend's. Front loaders clean better. My LG Washer gets out all the grit, even some stains and marks I thought would never come out. I bought the large capacity one and can now even wash my heavy blankets at home. This unit is a thrill to have and a huge time saver. Oh yes, it's very quiet, too, when running, and so easy to set as far as types of laundry in the wash.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 16, 2022
nanny56
5 out of 5 stars review

Verified Purchase

Just enough features

[This review was collected as part of a promotion.] I bought this LG washer one month ago. It works great. I was looking for a washer that did not have a lot of settings as I do not use them. This washer came with all of the settings I will use. Cleans very well.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 19, 2021
EGB419
4 out of 5 stars review

Verified Purchase

All of the bells...without any whistles❗❗

[This review was collected as part of a promotion.] This is the first washing machine, that plays a jingle at the end of the cycle❗Easy to operate spin control(wash cycle) & touch screen buttons/controls. Large capacity inner tub enough for a sizeable comforter/quilt. I love the digital time display, that counts down the washing cycle❗Quiet running machine❗Very good value for a very good price❗

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 1, 2022
SOAKYTOY2021
5 out of 5 stars review

Verified Purchase

GREAT -- "ALL AROUND WASHER"

[This review was collected as part of a promotion.] I PURCHASED THIS WASHER, AND MATCHING DRYER -- A COUPLE OF MONTHS AGO, AND IT TOOK ME A WHILE TO GET UP TO SPEED ON IT, BASED ON THE NEW TECHNOLOGY THAT IS OUT TODAY. MY OLD WASHER / DRYER PAIR -- WAS (16) YEARS OLD. I LIKE EVERYTHING ABOUT THE NEW WASHER, AS IT DOES THE JOB ON WASHING ALL OF MY CLOTHES, TOWELS, BEDDING, ETC. THE LITTLE JINGLE, AFTER THE CLOTHES ARE WASHED, FINALLY CAME ON -- AFTER ABOUT A MONTH OF USE. NOT SURE WHY IT TOOK SO LONG, BUT IT NOW WORKS WELL. I WOULD HIGHLY -- HIGHLY RECOMMEND THIS WASHER TO ANYONE THAT WOULD HAVE AN INTEREST IN PURCHASING THIS MODEL.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 18, 2022
grainbrane
1 out of 5 stars review

Verified Purchase

defective

[This review was collected as part of a promotion.] I only had this washer for about 16 months so far and it’s not working right. All of a sudden all the clothes started smelling bad. I live alone so I hardly ever use it it’s only been used maybe 15 or 20 times and even went to clean the filter and it was pretty much pristine except for a piece of lint. it’s just past the one-year warranty so now I have to pay for a repair for this brand new machine. not impressed.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Thank you for sharing your experience with us on LG.com, and would like to offer our assistance to look into this further. However we need your help moving to a different platform that supports back and forth messaging. Please reach out to our technical social media support team via private message on Facebook or Twitter using @LGUSSupport, and use #VOC in your first message to our social media support team or please contact us at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase and a brief description of the problem. Thank you so much. ^Jennifer

May 14, 2022
Lotsofcats
4 out of 5 stars review

Verified Purchase

Good washer

[This review was collected as part of a promotion.] I have been using this washer for over a month and a plastic piece in the drum has already broken. Arranging a service call under warranty was easy, repair person showed when scheduled, and new piece is in order. So far it has been easy to take care of, but I’m a bit disappointed my new washer already broke. I do an average of one load a day.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 24, 2022
JMKL
5 out of 5 stars review

Verified Purchase

Makes my life easier!!

I use a wheelchair. With some recent hand and arm strength loss, it was difficult for me to get my wet clothes out of the washer. My friend surprised me with the LG washer. She has one and likes it. It has changed my life! It's easy to get clothes out of the washer so I don't need help with my laundry anymore and I can be more independent. I love that it has many different cycles for different items' needs. It is pretty quiet. The buttons are easy to access and press, which again helps my hands. Even with all of the wash cycle choices, it is easy to understand and use. Recently I sent a text to my friend who purchased it for me and said "I love doing laundry!!" I've had some medical setbacks recently but hope to be able to purchase a matching dryer soon.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 17, 2022
Stacked in the Burgh
4 out of 5 stars review

Verified Purchase

Wonderful capacity, but whites seem drab

[This review was collected as part of a promotion.] I've had this washer about six weeks and I love it. It's quiet running and it washes most laundry with spectacular results. The Ultra Load capacity is massive and I appreciate that inceease in size compared to the old LG washer it replaced. Today though, I washed a large load of whites using the 'towels' cycle with hot water and pre-wash settings. I added they prescribed amounts of liquid detergent, pre-wash detergent (OxyClean), and liquid bleach. Due to the pre-wash, the load took a long time to clean. But this time, the whites were drab with "shadows" of stains, though I soaked for several days a few pieces of dingy, gray white items. The washer seems fine and these same settings gave noticeably better results on prior loads of whites.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234