Hey Lucy! We would love to help make sure you're getting the most from your LG washer. Noises while washing can be normal, but we know how important it is to have the peace of mind that your appliance is operating as it should. We have a helpful article on our site here: http://spr.ly/6420lN5bp, and you can always reach out on social at @LGUSSupport if you have any questions! We're more than happy to help. *Jae

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Hi there, we appreciate you sharing your experience with the 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW. It’s great to hear that it’s been performing well for you with no issues so far. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hi, Terry. We appreciate you sharing your experience with the LG Washer (WM3400CW) model. It’s great to hear that it’s working well for you and that the controls feel easy to use. This washer is designed with smart load‑balancing technology, helping it adjust before the wash cycle begins for smoother, more efficient performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy