Hi! We appreciate you sharing your experience with your LG Washer, and we’re glad to hear the delivery went smoothly and that the unit is easy to use while delivering such great cleaning results. Nothing beats a washer that fits right into your routine and gets the job done effortlessly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Rob! What a milestone! We’re delighted to hear your second LG Washer is continuing the tradition after your first one delivered a solid 10 years of service. It’s always great when an LG unit earns a return spot in the home and keeps laundry day running smoothly. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello, Greetings! We appreciate you for sharing your experience with the DLG3401W model. We acknowledge your disappointment with the insufficient service support that prompted you to replace the units despite their age. Your input on the challenges of receiving prompt service is essential to us. Kindly contact us via a direct message at @LGUSSupport on social media, and our team will gladly investigate potential resolutions or compensations for the inconvenience you encountered. Your patience is highly valued.^Con

Thank you for choosing LG again! It’s incredible to read that your previous LG washer provided over 15 years of reliable service, and we’re confident that your new model will continue to deliver the same dependability and performance. You should consider pairing it with the LG SideKick Pedestal Washer, which is perfect for washing small loads separately. If you have questions, be sure to reach us on social media @LGUSSupport. We’re here to help! ^Jose