Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM3400CW) model was recommended by a repair professional and that you love how well it performs. The is unit is a stunning washer designed with 6Motion technology and a Direct Drive motor, giving you powerful cleaning, reliable performance, and quiet operation. Its energy‑efficient design and simple controls make everyday laundry smooth and effective. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hello, Greetings! We appreciate you for sharing your experience with the DLG3401W model. We acknowledge your disappointment with the insufficient service support that prompted you to replace the units despite their age. Your input on the challenges of receiving prompt service is essential to us. Kindly contact us via a direct message at @LGUSSupport on social media, and our team will gladly investigate potential resolutions or compensations for the inconvenience you encountered. Your patience is highly valued.^Con

Hello! We've attached two links with more info regarding front-load washer leaks, and if the troubleshooting there doesn't help, please be sure to reach out with the third link below, so we can get to the bottom of this with you! https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking-CT10000012-1431986512448 https://www.lg.com/us/support/video-tutorials/lg-front-load-washer-how-to-prevent-leaking-issues-CT10000010-1414021311767 https://www.lg.com/us/support/contact ^Ian

We're sorry to hear that you had a negative experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi, Rob! What a milestone! We’re delighted to hear your second LG Washer is continuing the tradition after your first one delivered a solid 10 years of service. It’s always great when an LG unit earns a return spot in the home and keeps laundry day running smoothly. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Hesed. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM3400CW) model is performing exactly as expected and that you’re very satisfied with it. This washer stands out with its durable Direct Drive motor, large capacity, and 6Motion technology designed to deliver a thorough and efficient clean for every load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy