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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 231-240 of 2,541 reviews
May 23, 2021
Don73
5 out of 5 stars review

Verified Purchase

This is a great dryer

[This review was collected as part of a promotion.] My old dryer quit working, so I bought this LG dryer. My only complaint was that it took a month to get it, but that is understandable considering the covid virus that we are having. Otherwise, it is a great dryer so it was worth the wait.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 12, 2021
yvo33
4 out of 5 stars review

Verified Purchase

does the job

[This review was collected as part of a promotion.] this wonderfully large capacity washer does a good job of doing what it is suppose to do--get clothes clean. The normal cycle is surprisingly long-92 minutes- so if you have several loads, it would take a very long time to do your laundry. I found that the quick cycle (15 minutes) is pretty darn good in a pinch.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 6, 2023
lightwriter
5 out of 5 stars review

Verified Purchase

It works!

After a particularly bad experience with a gas dryer from a domestic (U.S.) manufacturer who claimed its product was, "dependable from day one," my new replacement gas dryer was a pleasant surprise. My previous dryer would not ignite, and after visits from five individual service technicians (none of whom were able to correct the issue), I finally gave up and purchased a new LG gas dryer. My initial impression is that it successfully ignites when heat is called for, it is quiet, and efficient. The controls are easy to understand and closely match those of my matching new LG front loading washer. It begins and ends its cycles with a cheery little tune that brings a smile to my face every time!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

Hey! Thanks for the kind words, it's excellent to hear that your new dryer is fitting in so well in the laundry room! ^Ian

Feb 22, 2021
JeanLMBT
5 out of 5 stars review

Verified Purchase

Great design!!!

Our Samsung died, we replaced with another but they changed the design. Water ran down inside of door onto floor. Sent it back and bought the LG. Water comes in all around the tub, clothes get clean and I don't have to clean the floor afterwards. Tub is tilted back about 5degrees so clothes stay put and don't fall on the floor when you open the door. Also, the different directions of agitation keeps clothes from becoming tangled. (The Samsung literally tied the clothes in knots). It's a simple system-no bells and whistles- but I don't need to turn on the washer from another room or while away from home (You take a chance that it might decide to leak or catch fire, so why would you be an idiot?) I rarely use anything other than Normal or Gentle and I can adjust water temp, & spin speed separately. Water does not accumulate on the door, it's quiet, efficient and fast. LOVE this and the engineer who designed it! THANK YOU!!! (I'm a massage therapist and it handles large loads of sheets and linens well. They spin so hard, they're almost dry coming out, and there's always enough water to cover everything. The Samsung would have actual dry spots that the water never even touched-yuck!)

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 15, 2022
PJ137
5 out of 5 stars review

Verified Purchase

Great washer! Satisfied customer.

[This review was collected as part of a promotion.] Purchased washer to replace an older machine from a different manufacturer that died on recommendation from service provider. Has been super simple to use, done a great job as advertised. First LG washing machine, long time satisfied LG consumer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 5, 2022
Lstr
3 out of 5 stars review

Verified Purchase

Too many special features for me

[This review was collected as part of a promotion.] I'm a simple gal. I don't need a ton of special features just to wash clothes. It took an internet search to figure out what all of the cycles do, since the manual doesn't say a single word about them. I don't like that I have to set the soil level, temp. level, and spin speed every single time. The default settings do not work for me.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

On page 25 of the owners manual it does walk you through the preset wash cycles for specific types of wash loads. Select the cycle that best matches the load contents for the maximum wash performance and fabric care and you do not have to worry about manually selecting the soil level, temp, spin each time. Check out: https://gscs-b2c.lge.com/downloadFile?fileId=dIxYQ9Q8C9R6VjvzbSbmaw ^Jennifer

Sep 6, 2021
tclatsce
5 out of 5 stars review

Verified Purchase

Quiet & Cleans Great

[This review was collected as part of a promotion.] Happy with my purchase. I had seen in Consumer Reports that LG was rated pretty high. This is my first front load machine and I’m probably not buying any more top loaders. The spin at the end gets the water out of the clothes better, and the balancing works better. This is much quieter too.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 9, 2021
SDwash
3 out of 5 stars review

Verified Purchase

Quiet and simple to operate

[This review was collected as part of a promotion.] I purchased a few weeks ago. It is quiet and simple to use. The spin cycle does a nice job drying the clothes. This was an upgrade from a top loader which was easier to load. Things I don't like are that the door cannot be switched (this is a problem for my plumbing) and it already is beginning to smell. The seal gets filled with dog hair.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 12, 2021
Anonymous
4 out of 5 stars review

Verified Purchase

Dries quickly, when there's enough time on the uni

[This review was collected as part of a promotion.] This is my 2nd LG dryer (1st was Electric) and the controls are easy to use, laid out well and very intuitive. As with my previous unit, my new one isn't the best with the "Sensor Dry" feature. All too often, it stops, while the clothes are still wet. In most instances I by pass that and set a timed dry @ whatever temp I feel best fits the items being dried. Even with that not being so great, I would recommend this drier

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 8, 2023
Carwar001
1 out of 5 stars review

Verified Purchase

Totally unhappy

[This review was collected as part of a promotion.] We purchased this washer after having our other LG for many years. It hasn't kept its balance so pretty much any load takes about twice as long to cycle while the machine is starting and stopping the spin cycle...so.eti.es just stopping with the UE error message. And definitely can't put more than a light load in for any chance that it will complete the cycle. Very unhappy with this machine and not certain I will ever look at LG products again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

We apologize for the frustration and disappointment you've experienced with your LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW washer. It's disheartening to encounter balance and cycle issues, especially after having a positive experience with a previous LG washer. To address the balance and cycle problems, consider the following steps: Check Leveling: Ensure that the washer is properly leveled on the floor. An unleveled washer can cause imbalance issues during the spin cycle. Check Load Size: Avoid overloading the washer. Make sure you're following the recommended load size and type guidelines in the user manual. Load Distribution: Distribute the laundry evenly in the drum to help maintain balance during the cycle. Check for Obstructions: Inspect the drum and door seal for any foreign objects or obstructions that may interfere with the spinning process. Verify Water Supply: Ensure the water supply is sufficient, as insufficient water may contribute to imbalance during the cycle. If you've tried these steps and the issues persist, it's essential to reach out to LG customer support at @LGUSSupport on Facebook or Twitter. Explain the specific problems you're facing with the washer and provide them with the model and serial number of your machine. They should be able to assist you with troubleshooting and arrange for further assistance or service if needed. We understand your concerns about LG products based on this experience, and we apologize for any inconvenience caused. As a valued customer, your satisfaction is vital to LG, and they should work to address and resolve your concerns promptly. If there's anything else we can assist you with or if you have any more questions, please don't hesitate to let us know. Thank you for sharing your feedback, and we hope your washer's issues are resolved to your satisfaction. ^Danee