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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 221-230 of 2,541 reviews
Jan 15, 2024
PJSmith
3 out of 5 stars review

Verified Purchase

Minor shipping damage and water leak.

I purchased my new washer in 25-Nov-2023 and noticed a couple small dents on lower right side of machine. The first couple times I used it I noticed a small puddle of water on floor in basement as there was a drilled hole in floor for dryer gas line directly behind washer. When I investigated further i found a small puddle of water at rear of machine. I determined it was coming from the drain filter at the front of the machine. The filter basket wasn’t completely installed all the way in so where the basket wasn’t sealing properly. Since then the machine hasn’t leaked and is working fine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with us. We appreciate you for bringing this concern to us about the initial issue you encountered with your LG Washer, but we're glad to hear that you were able to identify and resolve it. Your feedback is valuable to us, and we appreciate your attention to detail in troubleshooting the problem. If you have any further questions or concerns, please don't hesitate to reach out to our Social Media team @LGUSSupport. We're here to help ensure your satisfaction with our products.~Zie

Jan 20, 2021
suzy20
5 out of 5 stars review

Verified Purchase

Love everything about it!

[This review was collected as part of a promotion.] This machine is absolutely wonderful! I love all the features. I love the choices to choose from when setting the wash cycle. The tub is large enough to handle large and bulky loads. It is great that it also adjust by weight for smaller loads as well.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 23, 2024
Whammo
5 out of 5 stars review

Verified Purchase

Happy washer!

8 loads of varying sizes and weight clothing/bedding and this has proven itself to be a good buy! Thou I've only had this unit for a couple of weeks it is far superior to my (now dead) previous washer! Very water and energy efficient and clothes/bedding comes out clean and well rinsed. Very happy with this purchase and if it lasts as long as my previous washer (15 + years) it will most likely outlast me!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 29, 2023
norm needed a bigger vent
4 out of 5 stars review

Verified Purchase

Works great!..BUT you need 4" of exhaust S-section

The dryer works great. However, when it was installed, the installers did not check if the exhaust cross- section was big enough. This issue will not appear as a failure on the installation test. The dryer was consuming 2x as much gas as my 25 y.o. dryer. After thinking about it a bit, I removed our 47 year old exhaust vent and replaced it with a vent with a much larger cross-section. Problem fixed. LG should specify the minimum exhaust in the installation manual. I would estimate it to be 3.5-4 inches.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 26, 2021
amphibolostylous
4 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] I worry when buying big appliances, but LG has a great record for reliable ones like this dishwasher. The large drum fits a large load and it is quiet even at high spin cycle. I might give this a five if I had it longer than two weeks so saw how well it held up.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 21, 2022
Biz3103
4 out of 5 stars review

Verified Purchase

Mostly satisfied

[This review was collected as part of a promotion.] The machines are two weeks old and work as I need them to. Generally, I feel an appliance should make life go as expected so you can function. This does the job. I find the washing machine holds a little more than my previous machine so that towels a more moist when I pull them out of the washer. I don’t have this problem with other load types. I am frustrated with the buying process. The liability issues that arise if you purchase the pedestal after the the washers. I wish I were more impressed with the machine but I would be worse off without it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 7, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] We had to try stackable washer and dryer because of space issues - against my better judgment. 10 years ago or so, we had a front loading set from GE that can only be described as junk. The set lasted about 5 years, having been repaired constantly during that time. This new set seems, about a month in, to be far superior in performance and quality. I will keep my fingers crossed that this continues.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 15, 2021
Lynan39
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] This washing machine would not spin correctly and after two days of trying to level it, etc., I called and decided to get a different brand of machine. Didn’t expect to have to wait 2+ weeks for a pickup of old one and even more for delivery of the new one. I was and am still very put out by this defective machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Washers, please visit https://www.lg.com/us/washers. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane

Jan 2, 2022
Dlk11
4 out of 5 stars review

Verified Purchase

Simple to use

[This review was collected as part of a promotion.] The washer has a sensor. It bases its washing time on weight and type of wash in machine. The machine is on a stand( purchased separately) so there is minimal bending involved . The only negative is that there is no light in the drum.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 11, 2021
Peg46
5 out of 5 stars review

Verified Purchase

Welcome addition

[This review was collected as part of a promotion.] I chose my first front load machine 19 years ago to save water and protect my septic tank and field tile system. When I needed to replace it, I chose LG based on features and price. So far I am very satisfied. Multiple features including speed wash have been used. A full range of water temperatures is available. My two adult Grandsons do their own laundry and are very satisfied with the LG. When I had a question, I got a rapid response from my e-mail inquiry.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234