Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash

Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for

LG 4.5 cu. ft. Front Load Washer with ColdWash

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4.4 out of 5 stars

stars2,550 ratings2,545 reviews

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Showing 2,341-2,350 of 2,545 reviews

Sep 3, 2024

EEPar

4 out of 5 stars review

Good front load washer but requires extra cleanin

[This review was collected as part of a promotion.] Product works well but the rubber seal around the door requires drying off and cleaning because it collects water.

Review from lg.com

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Oct 22, 2024

Poe1

2 out of 5 stars review

Was excited about this machine but not so much now

[This review was collected as part of a promotion.] I bought this machine and it filled up with water after the first use and overflowed had to call to get it repaired. It had a defective overflow valve. Now it only washes in hot water

Review from lg.com

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reply from LG Digital Care Team

Hey there Poe! We appreciate you letting us know about the water temperature for your LG washer, and we want to help get it to make sure it's working at 100%. We'd be happy to provide you with this link (http://spr.ly/6425qI80L), which offers troubleshooting to adjust the water temperature. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and any troubleshooting you've tried, and we'll be ready to help! *Josh

Dec 22, 2020

Fanny Mo

5 out of 5 stars review

[This review was collected as part of a promotion.] I've had the machine for several weeks and I'm very pleased with its features, ease of use. quiet operation and overall reliability.

Review from lg.com

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Oct 8, 2021

CHRIS1955

5 out of 5 stars review

VERY HAPPY WITH A FRONT LOADER!

[This review was collected as part of a promotion.] MUCH BETTER CAPACITY THAN MY OLD TOP LOADER AND CLOTHES COME OUT DRYER DUE TO BETTER WATER EXTRACTION.THIS MEANS LESS DRYING TIME IN THE DRYER.

Review from lg.com

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Nov 27, 2021

Toni March

1 out of 5 stars review

Are you looking to buy yourself a new wardrobe

Are you looking to buy yourself a new wardrobe, then …..This is the dryer for you! Your clothes will rip, they will be ruined you will be mad and need to replace them. At this point I give up.

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 11, 2024

Annette4LG

5 out of 5 stars review

LG -Great product

[This review was collected as part of a promotion.] Love the new washer...I had a 20 year old LG washer that finally gave out and glad I replaced with LG

Review from lg.com

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reply from LG

Hi, Annette! We’re glad to hear your new LG Washer is already a hit in your home. It’s wonderful knowing your previous LG washer served you well for 20 years, and we’re excited you chose LG again to keep the laundry routine running smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 4, 2024

Steve7242

1 out of 5 stars review

Too many failures

Bought 4 months ago and already requires repair. Coupled with multiple problems with the LG frig (including control board and compressor replacements) I'll buy no more lg products.

Review from lg.com

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reply from LG

Hi, Steve. Thank you for sharing your feedback on the LG Washer (WM3400CW) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Oct 24, 2020

Anonymous

1 out of 5 stars review

Worst washer i ever had

Broke within a year. Clothes smell bad even after drying out the washer and cleaning it. Does not do a good job when compair to cheaper more reliable brands.

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Dec 2, 2020

goofy25

4 out of 5 stars review

Great look

[This review was collected as part of a promotion.] Great price and works well. Spins the clothes excellent makes it so dryer runs less. Just a little loud.

Review from lg.com

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Dec 12, 2020

Sueco

1 out of 5 stars review

Does not clean my clothes

[This review was collected as part of a promotion.] I don't know if it's LG brand or just the machine I got but it doesn't clean the clothes. Most of the dirt comes out in the dryer.

Review from lg.com

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reply from LGE Social Media

We hate hearing that you had this problem with your unit. If you are still having an issue, I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane