Thank you for the generous feedback! It means the world to us that you are happy with your LG Large Capacity Stackable Front Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. In regards to your clothes being wrinkled, check out our LG Support page for some helpful tips: https://www.lg.com/us/support/help-library/clothes-wrinkling-or-tangling-front-load-washer-CT10000010-20150720870979. Let us know if you need additional help via private message on Facebook or Twitter, using the handle @LGUSSupport. ~Rita

Hi, Erin. Thank you for reaching out about your LG Washer (WM3400CW) model. We understand the importance of having a washer that stays reliable well beyond the first couple of years.<br /><br />One helpful step you can try—if you still have access to the unit—is checking the inlet hoses and drain hose connection to ensure they’re fully tightened and seated properly. A loose or partially backed‑out connection can cause early leaks on this model. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. We’d be glad to take a closer look at what happened. Please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so our team can assist further. ^Juvy