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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,552 ratings2,547 reviews
  1. 5 stars69% (1,772)
  2. 4 stars18% (463)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (138)

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Showing 2,271-2,280 of 2,547 reviews
Dec 27, 2020
SPFLD
5 out of 5 stars review

VERY QUIET

[This review was collected as part of a promotion.] My wife and I bought this dryer several months ago and wanted to have some working experience to write a review. This gas dryer is exceptionally quiet and does a fantastic job of drying uniformly. Having it on top of an LG Pedestal makes it very easy to load and unload.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 26, 2022
TonieM
3 out of 5 stars review

Loudest washer I have ever heard

It does great cleaning clothes, and I love the extra capacity it has, but dang, it sounds like a jet engine is taking off during the spin cycle right in your laundry room. Just now it actually tried taking off when the spin took it out of its cubby. We caught it before it left the ground, however. Shocked by the power, worried about the volume... not sure we'll be keeping this model.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Aug 15, 2022
Norma J
1 out of 5 stars review

Absolutely HORRIBLE. Do not buy!!!

So my parents bought this model washer last year BRAND NEW, and it has been smelling terrible. There’s a rubber piece is capturing all of the smells and we have to clean it constantly. Also, it takes hours to get one load done. The repairman said there was a hole in the drum, causing it to leak into the apartment downstairs. My mom has been trying to get this fixed for a long time, and now it might need new parts. We rely on this washer a lot. We would NEVER recommend or purchase another LG product ever again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Oct 18, 2022
Jessica1992
1 out of 5 stars review

Not good

Not good at getting clothes clean. Not high efficient. I put in a tiny load of clothes on heavy duty load that takes 2 hours!!! Only for the clothes to smell weird and need another 2 hours of washing. Also the machine leaks. Don’t waste your money one it. Unless you like wasting water, time and energy rewashing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 30, 2021
TLove
5 out of 5 stars review

Gets our clothes, bedding and towels ultra clean

[This review was collected as part of a promotion.] We have owned this washer and companion DLE3500W dryer for about a month now and love them both. The washer is quiet, efficient and gets our clothes cleaner than the old upright agitated washer we had. We are using less detergent and the drying time is less because the spin cycle is so efficient at extracting the water. Overall very pleased!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Zella77
5 out of 5 stars review

great value for cost.

[This review was collected as part of a promotion.] The first washer we received was damaged. We called and within a few days they came and switched it out with a new one. No questions asked! I have had no issues with the new one and it does a great job. Very quiet, even during the spin cycle.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
gg53
4 out of 5 stars review

Happy to have a working machine!

This machine works great, is very quiet, uses less soap, was rated by Consumer Reports & has a cute jingle to let you know the load is done. The only thing that I have found is that sometimes when doing rugs I have to stop the load and reposition it as it won't spin correctly until I do that. Otherwise a great machine!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 18, 2023
KBLG
2 out of 5 stars review

Has a construction defect. LG should be ashamed

Bought this unit 4.5 years ago, partially based on reviews. Big mistake! The unit has a design defect, when spinning its Washer Hose With Bellow (LG port 4738ER1004B) "rubs" the vibrating drum and developes a hole, which starts leaking water to your floor. The very first time this happened 13 months after the purchase, i.e. it lasts "long enough" to survive the 12-m warranty. The next failure happened about a year ago, and this week here we go again. The washer is fully operational otherwise, the part is not expensive and easy to replace, but the potential for water damage is too big for my liking so it finally goes to the dump. I firmly believe that the company has to globally recall every single unit built with this part and provide a free replacement. Until this happens, I'm not buying their products.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Cack
5 out of 5 stars review

Washer/Dryer

[This review was collected as part of a promotion.] This is the second pair of this washer and dryer I have purchased. I live right on the ocean and was told that my appliances would last at the most 8 years due to the salt and weather conditions, my first set lasted 12+! I was shocked when I pulled out the old paperwork and saw how long I had them, they still looked brand new. I knew immediately I would replace them with LG

Review from lg.com
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Dec 11, 2020
LG me
5 out of 5 stars review

Best washer and dryer

[This review was collected as part of a promotion.] These are the BEST washer and dryer, I have ever owned. The technology used in the Dynamic Duo are without equal. My laundry tasks are a joy to complete!!! These are a great addition to the many other LG products in my household.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234