Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

Member photos

Sort by |
Showing 2,271-2,280 of 2,553 reviews
Dec 17, 2020
Pete4402
5 out of 5 stars
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] Could not be happier! Replaced a 15 year old unit that had been repaired more then once. What a difference 15 years does with technology . Compared to old washer the cycle time is a bit longer but when the clothes come out of the washer they feel almost dry! The dryer time is cut in half! Saves $$ with my electric dryer!! Very Pleased with my new LG!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 2, 2020
BooBurns1
5 out of 5 stars
5 out of 5 stars review

My New Love! LG Direct Drive Washer!

[This review was collected as part of a promotion.] My new love arrived when I desperately needed him! Handsome, quiet, dependable, hard working- everything a woman wants in a washer! This machine works 24 /7 between my 3 dogs, 1 cat, and aging Mom who lives with me full time! I can count on my new LG to be there when I need it! Easy set-up and beautiful results every wash!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
kabaker55
5 out of 5 stars
5 out of 5 stars review

Excellent product!

[This review was collected as part of a promotion.] Everything on this LG washer works well. All the selections are proper for the differnet types of clothes, and they work well for each type. Works well with Tide Pods so no measurement guessing or additives needed.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 29, 2025
Lake52
5 out of 5 stars
5 out of 5 stars review

Very dependable

I purchased this 3 years ago because I had a similar LG model for several years and never had a problem. So far, no problems with this one. The only thing I don't like about this one is that I really should have a pedestal to make it easier to unload--it takes quite a bend and reach to get all of the items out. Does a wonderful job, though.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

We’re so glad to hear that your washer appliance has been working wonderfully for you Lake! It’s great to know it’s living up to your expectations, just like your previous model. We totally get how having a pedestal could make unloading easier — we’re always looking for ways to improve your experience. Thanks for sharing your feedback, and if you ever need any tips or support, we’re always here for you, just a DM away through our social media platforms @LGUSSupport! ^Anthony

Aug 18, 2020
JR19021
3 out of 5 stars
3 out of 5 stars review

some good, some not so good

This washer had the capacity I wanted and was priced right. Washes ok but the control panel is not user friendly, they should have added a backlight and charged a bit more. Also contrary to what on reviewer said, there is no custom button on the wm3500cw so you have to set the temps with each load. Also the book that came with it doesn't even give the default temps for all the settings and I don't believe hitting the cold wash button changes the rinse temps. I would avoid using some of the settings if I could find out what the defaults are for that setting. The link mentioned in the owner's manual that is supposed to give you a more detailed manual only gives you the same one it came with. Not even a picture of the control panel with what each button does. What I like about this washer is it is very quiet and doesn't vibrate the whole house like my last one. Nice tune when it finishes but unless you are standing right next to it, you won't hear it even on the loudest setting. If I were to recommend this to a friend I would also tell them about the down side.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane

Jul 24, 2024
Tina Wilmington De
5 out of 5 stars
5 out of 5 stars review

Consumer reports tested and approved

[This review was collected as part of a promotion.] I researched this model on consumer reports and that is why I purchased it. I like the washer, but I wish the delicate cycle was a little shorter and the speed wash was a little longer. As far as getting my wash clean it is perfect. So far i would recommend this to anyone.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
dnkay
4 out of 5 stars
4 out of 5 stars review

Features

[This review was collected as part of a promotion.] I have now had a chance to use the washer for 6 months. I do like how it cleans and find that my clothes seem cleaner. I do have issues at times with my towels and washcloths having an odd odor. I do like the features of the washer and the various choices to wash and the ability to change the standard wash cycle.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Charly15
4 out of 5 stars
4 out of 5 stars review

Good Features

[This review was collected as part of a promotion.] I bought this two months ago, I am overall very satisfied. My only negative item is that you need to dilute the fabric softener and some of my family members forgot and blue streaks running down on the outside of the washer(very hard to clean)

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 3, 2023
Ndddd
1 out of 5 stars
1 out of 5 stars review

Horrible clothes stink SO bad & takes 3hrs to wash

Horrible don't buy. For an expensive supposedly new technology washer I am SO disappointed! It stinks! I've always had frontloaders but this one is by FAR the worst for Stink & my clothes always come out stinking! Horrible design how can just washed clothes stink so bad with rotten drum smell. Yuk! I had my last front loader for 15 years never had this type of problem. Doesn't matter if I use the tub Clean Cycle, leave the door open all the time doesn't matter. The design for some reason holds rotten water somewhere and my clothes smell horrible I hate this washer. Not only that it takes 3 hours just to wash a regular load, I understand they're supposed to take longer with their high efficiency but 3 hours for a medium load of wash is ridiculous. What a waste of money I wish I would have never bought it

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Nov 1, 2024
Rdhs
4 out of 5 stars
4 out of 5 stars review

Good overall

Overall washer is great. It seems to clean our clothes well. The only complaint I would have about the machine is the time it takes to complete a cycle. Not related to the machine, but we didn’t receive our free pedestals. This would have been much nicer if they had included them due to having to bend so much to get clothes in or out!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234