[This review was collected as part of a promotion.] We bought a new set of front load washer and dryer and matching pedestals. Our previous washer and dryer were also LG and they were still working well after ten years. We took advantage of a great sale offer and upgraded to the new machines . Tgey are working well as expected.

This machine is awesome when it is not leaking somewhere. The first leak was from the bezel hose that connects the detergent dispenser to the top of the tub. This split and water went down to the floor. Not, a hard repair, but my laundry room was flooded. Now after a couple of years, the outer tub appears to be cracked and water is pouring from the bottom of the tub. I have an extended warranty from the store I purchased it from fortunately and they will most likely replace the machine. That does nothing for my laundry room floor though.

[This review was collected as part of a promotion.] I am very disappointed with this purchase. It barely wets the clothes and all it does is literally spinning the clothes almost dry! Even though I called LG, but it is not helpful at all. I would really love to return it if possible.

[This review was collected as part of a promotion.] This is our second front loader and our first direct drive. Which works better than the belt. Although some of the wash times are longer, it really cleans the clothes for the least amount of money. I really like the Cold Wash feature. It's longer time but it uses different agitation methods to give you a warm water result using cold water. There's plenty of room to wash our queen comforter - we found it best to use medium spin so it doesn't give an error code. So there is another positive, there's plenty of setting adjustments to make just about everything work for you.

this was purchased to replace another lg front loader that I can no longer find my paperwork for so I don't remember that model number. It had a dying circuit board. This machine is a plain out thorn in my side. I had the other washer for about 12 or 13 yr. and was ok with the way it worked. It was never as hard to get balanced as this new one. OMG I have taken out clothes to the point of having only an article or 2 and then added back trying to keep it from being off balance. I have had it since July 14, 2020 and have wished many times that I had my old one back.

[This review was collected as part of a promotion.] This washer replaced another LG front loader I had for 15 years. Not much changed except for the Wi-Fi option which is not necessary and did not get. This washer throughly cleans clothes and should last as long as my last washer.

I recently bought my first front load washer after my old top load died a watery death. So far, its been an easy transition to a front load. Its easer for me to get into and pull laundry out of. I'm a breast cancer/chest surgery survivor and under 5 feet tall, so a front load washer is an absolute game changer. I'm really enjoying it so far. ;:)

I purchased and got my new machine all hooked up today. I ran a cycle of just water to start and it was SUPER loud. I put the couch blankets in and it started thumping even louder. I went in and the washer was in the middle if the laundry room and water was spraying everywhere because it pulled the hoses. I turned it off and was cleaning up the water when I noticed that it tore holes through the linoleum.

[This review was collected as part of a promotion.] Everything on this LG washer works well. All the selections are proper for the differnet types of clothes, and they work well for each type. Works well with Tide Pods so no measurement guessing or additives needed.

[This review was collected as part of a promotion.] Do not buy!! Have only had the washer for 2 years in our vacation home. This means it has only been used approximately 6 months a year. Had to replace motor and now a bearing went out. Was told by repairman that replacing washer was cheaper than fixing.