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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,550 ratings2,545 reviews
  1. 5 stars69% (1,771)
  2. 4 stars18% (463)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (137)

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Showing 2,251-2,260 of 2,545 reviews
Oct 2, 2022
SethR1200
5 out of 5 stars review

Still the best

[This review was collected as part of a promotion.] I replaced this wash machine for another LG washer machine I had with the steam feature that I never used so I upgraded/downgraded to a newer one with out the steam/wifi features. But only did I know this beginner of all this fancy features are basically in this model (3400). It does everything I need it to do and that's wash my clothes.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 2, 2020
JanetTU
5 out of 5 stars review

Holds so much and cleans so well!

[This review was collected as part of a promotion.] I’ve had this for a month and love that I can do a large or small load with great cleaning results! For the past 5 years I was in an apt., and had to share a common laundry area. Now having my own is a gift!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
Butch56
5 out of 5 stars review

Great design, great features

[This review was collected as part of a promotion.] This was the 2nd front loaded we have purchase, we looked at the reviews. We noticed a couple of minor issues that others had written, they seemed they were more personal preferences than issues with the washer. We have found this to be everything we wanted in a washer, the spin cycle is great, the load is almost dry at the end. The washer is quite, spin is smooth and controls are easy to use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 15, 2022
Pat D S
1 out of 5 stars review

This is a God awful machine!

I previously had an LG front washer that I absolutely loved. This replacement machine doesn't come close. My machine is about 4 months old. I can't count how many times I need to open and redistribute the heavy, cold wet clothes in order to get this machine to spin them out. Without human help, it will continually spin trying to distribute the clothes. If you need to wash anything larger than tee shirts or baby clothes, don't bother

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Jan 2, 2021
Nancy W
4 out of 5 stars review

I bought the washer oh about three months ago. I chose it for its size and type. I love front load washers. The only complaint I have about this washer is that an instruction manual didn’t come with it. I really don’t enjoy looking online to learn how to operate my machine As I need to refer to it to learn to use all the features. The instructions that I did get were not that helpful. This is huge for me. I did find one source on line for a manual and I needed to pay for it! Didn’t happen.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 4, 2023
ringo13
2 out of 5 stars review

good product but quality not very goog

[This review was collected as part of a promotion.] I bought the washer in 8/17/2022 only expired over 12 days the door seal rubber damage water leaking . because I didn't bought extend warranty I need to pauy to fix it . how come the warranty so shot at least 3 years will be ok. so disappoint even right now is long weekend no people's come to fix it have to waite around two weeks long

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Customer Care

Hey there. Thank you for taking your time in leaving us a review regarding your 4.5 cu. ft. Ultra Large Front Load Washer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony

Mar 21, 2023
Ben128
1 out of 5 stars review

Flawed design collects residue and stains clothes

[This review was collected as part of a promotion.] The seam between the drum and the rear of the machine is too wide and shaped in a way that it collects this black residue/debris, which stains clothes. Very poor design with no seal and too wide of a tolerance. I can stick a credit card in the seam and pick out chunks of this gunk, very upset with this purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly

Oct 21, 2024
Anonymous
5 out of 5 stars review

From Tub to Front Loader and never going back!

[This review was collected as part of a promotion.] t from a tub washer to a front loader for several reasons. one, I wanted a stackable washer and dryer and two I wanted to consume less water to wash clothes. I succeeded on all levels! Having family that own LG washer and dryer made my decision easy. Quiet, efficient and a joy to own.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, JKeith! We appreciate you sharing your experience with your LG washer and dryer tower. We’re glad to hear the LG unit made your switch from a traditional tub washer such a win — stackable convenience, water‑saving performance, and that quiet, efficient operation really make a difference. It’s great knowing your family’s positive experiences helped guide your choice and that it’s been a joy to own in your home as well! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 28, 2023
Hendrickson Homestead
1 out of 5 stars review

Worst machine ever

[This review was collected as part of a promotion.] Do not buy!! Have only had the washer for 2 years in our vacation home. This means it has only been used approximately 6 months a year. Had to replace motor and now a bearing went out. Was told by repairman that replacing washer was cheaper than fixing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hi! We understand you're experiencing issues with your washer's bearing and are here to assist. So that we can discuss your washer's warranty and all possible repair options, please reach out to us on our Facebook or Twitter platforms at the handle @LGUSSupport. If you don't mind, please include your phone number and washer information (model and serial numbers) in your private or direct message to us. We look forward to the opportunity to assist! ^Chris

Jan 1, 2021
C2RV
4 out of 5 stars review

Quiet, clean and easy to use

[This review was collected as part of a promotion.] We've just a month of use, but this successor to our noisy top load is a vast improvement. HE efficiency with good variety of flexible settings. We bought an extended contract and hope to get years out of it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234