Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

Member photos

Sort by |
Showing 2,211-2,220 of 2,553 reviews
Jun 2, 2024
Ro2024
4 out of 5 stars
4 out of 5 stars review

Fifty/fifty

[This review was collected as part of a promotion.] Love this washer. Bought it in 2020. Last year I took notice it was leaking down the side of my machine. Causing it to rust at the dispenser down to the clean out door. In 2024. Our dispenser was replaced. As of now I is not leaking.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 4, 2020
KarelyB
5 out of 5 stars
5 out of 5 stars review

Excellent products!

[This review was collected as part of a promotion.] I bought the washer and dryer set 2 months ago and I have nothing bad to say! The clothing is significantly cleaner, less detergent consuming, the sensor on the dryer is great! My clothes dry super fast with this feature. I definitely would recommend these products!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Marianne4290
3 out of 5 stars
3 out of 5 stars review

Large variety of cycles

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 30, 2020
Shasa
5 out of 5 stars
5 out of 5 stars review

Washer/dryer

[This review was collected as part of a promotion.] At first I was so confused. Didn’t understand why it took so long to wash clothes. I love my new washer and dryer and really enjoy the speed cycle. Waiting to see what kind of savings I will get with my electric bill. Want to buy an LG refrigerator next if all goes well

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 1, 2024
happy81yroldGcustomer
5 out of 5 stars
5 out of 5 stars review

Why did I wait so long?

I bought my front load LG Washer July 15th. I have become a fan of this LG product. This replaced my 18-year-old top -loading machine that served me well. Never again will I purchase a top load washing machine. This one is quiet, energy saving, and my clothes like it too!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s wonderful to hear that after switching from an 18‑year‑old top loader, you’ve become a fan of this front‑load model. The quiet operation, energy efficiency, and gentle yet effective cleaning are exactly what this washer is designed to deliver — and it’s great that your clothes are appreciating the upgrade too. Many people feel the same way once they experience the performance of a modern front loader. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 26, 2024
Bob Mus
5 out of 5 stars
5 out of 5 stars review

2nd time around

[This review was collected as part of a promotion.] Our old LG washer finally wore out . It was efficient and did a wonderful job cleaning close so we already were prepared to shop for another LG. After consulting with a local washer repair compan, he left a strong impression that LG was still one of the most dependable (and affordable)machines on the market. Needless to say we remain satisfied withe the LG washer we bought and hope to have it for years to come

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello. From one trusty LG to another, it’s like finding a soulmate in the world of spin cycles! We love to hear about your experience with our LG team and LG washer. Please don't hesitate to reach out if you ever have any questions @LGUSSupport. Here’s to sudsy adventures and wrinkle-free days ahead! ✨ ~Kimmy

Dec 4, 2024
Anonymous
4 out of 5 stars
4 out of 5 stars review

Good, nice looking washer

This is the second one of this exact washer that I have bought in seven years. The first one just stopped spinning and it was cheaper to get a new one than have it repaired. These are decent washers with enough different settings to cover all wash loads. I particularly appreciate the "Towels", "Bedding", and "Speed Wash" options. That said, they must be treated carefully. Many parts are plastic, the printing rubs off with even a little water (it's not permanent), and it is not especially quiet. For the money, it is a good machine. It is actually the only one that would fit in the tight space in my forty-year old house, so that is the main reason I keep buying it. I hope it lasts more than 7 years with the exceptionally gentle treatment I give it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 25, 2025
Victoria Sethunya
1 out of 5 stars
1 out of 5 stars review

Terrible Product

I will stick with a washboard and a washtub instead of having this machine boil my clothes. A repair person already fixed it to make sure the hoses or wires weren’t crossed. It’s still shooting hot water even if we select the cold setting! I will update this review if anything changes. Otherwise, run!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there Victoria! Your clothes should always come out clean and cool after running through your LG washer, and we'd be happy to help look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous service visit, and we'll be ready to help! *Josh

Dec 22, 2020
Patpp
1 out of 5 stars
1 out of 5 stars review

Would not recommend

[This review was collected as part of a promotion.] I bought this online in May during the pandemic so could not visit the store to physical see. It has been a nightmare. Sometimes I have to wash 2x because some clothes are still dry after the wash. The spin does not work properly because you can bring water out of your clothes esp towels and beddings after the wash cycle making drying longer and costly. I want to return.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 12, 2020
DelMary
4 out of 5 stars
4 out of 5 stars review

Dependable

[This review was collected as part of a promotion.] I am very happy with this machine and would have given it 5 stars except for the fact that I find the drum very dark and deep. It takes a conscious effort to pull every article of clothing out of it. I think LG should add a light that would help illuminate the inside. Other than that, I’m delighted with my purchase!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234