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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

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Showing 2,201-2,210 of 2,553 reviews
Jan 5, 2021
leenie329
2 out of 5 stars
2 out of 5 stars review

very noises

[This review was collected as part of a promotion.] I bought this product in October. I noticed a lot of noises while running it. Notices it had a lot of noises when running the rinse cycle. I looked up causes and has water arrestors installed STILL MAKING loud Noises NOT HAPPY

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 17, 2021
Rober06
1 out of 5 stars
1 out of 5 stars review

Nothing about what we were expecting

We bought 1.5 years ago, to many noise and vibration, the washer is level and continues vibration a lot in some cycles, I work under the sun so to much sweat and dirt, all the time my clothes start smelling so bad 15 - 20 minutes after I start working, nothing happened before when we had a conventional washer top loaded, we try with a few tide detergent up to full detergent and the result was the same. I do not recommend this washer. Today appears CL and in the manual say keep for 3 seconds the lock button and nothing happens, we call and is close, I hope tomorrow will be another thing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 30, 2024
RichB57
5 out of 5 stars
5 out of 5 stars review

Could not be happier!

Got rid of our old top loader and this washer makes me smile. The towels setting spins almost every drop of water out of the towel. Every setting does great. Easy to load and unload. Choose this model because of Consumer Reports review and price and performance are excellent.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, Rich. Thanks for sharing your experience. It’s wonderful to hear how much you’re enjoying your LG Washer (WM3400CW) model. Switching from an old top loader to a modern front loader can be a big upgrade, and it sounds like this one is delivering exactly what you hoped for. The powerful spin on the towels cycle, the ease of loading and unloading, and the strong performance across all settings really make laundry day smoother. It’s also great to hear that Consumer Reports helped guide your choice — and that the washer’s price and performance have lived up to the recommendation. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 11, 2020
Rashwan
5 out of 5 stars
5 out of 5 stars review

Good washer, no issues

[This review was collected as part of a promotion.] Great washer, makes little noise when you put it on high spin, but other wise clothes come out clean, but make sure to dry the rubber ring each time you use the machine other wise you will get mold and smell,

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 2, 2024
Ro2024
4 out of 5 stars
4 out of 5 stars review

Fifty/fifty

[This review was collected as part of a promotion.] Love this washer. Bought it in 2020. Last year I took notice it was leaking down the side of my machine. Causing it to rust at the dispenser down to the clean out door. In 2024. Our dispenser was replaced. As of now I is not leaking.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 4, 2020
KarelyB
5 out of 5 stars
5 out of 5 stars review

Excellent products!

[This review was collected as part of a promotion.] I bought the washer and dryer set 2 months ago and I have nothing bad to say! The clothing is significantly cleaner, less detergent consuming, the sensor on the dryer is great! My clothes dry super fast with this feature. I definitely would recommend these products!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Marianne4290
3 out of 5 stars
3 out of 5 stars review

Large variety of cycles

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 30, 2020
Shasa
5 out of 5 stars
5 out of 5 stars review

Washer/dryer

[This review was collected as part of a promotion.] At first I was so confused. Didn’t understand why it took so long to wash clothes. I love my new washer and dryer and really enjoy the speed cycle. Waiting to see what kind of savings I will get with my electric bill. Want to buy an LG refrigerator next if all goes well

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 1, 2024
happy81yroldGcustomer
5 out of 5 stars
5 out of 5 stars review

Why did I wait so long?

I bought my front load LG Washer July 15th. I have become a fan of this LG product. This replaced my 18-year-old top -loading machine that served me well. Never again will I purchase a top load washing machine. This one is quiet, energy saving, and my clothes like it too!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s wonderful to hear that after switching from an 18‑year‑old top loader, you’ve become a fan of this front‑load model. The quiet operation, energy efficiency, and gentle yet effective cleaning are exactly what this washer is designed to deliver — and it’s great that your clothes are appreciating the upgrade too. Many people feel the same way once they experience the performance of a modern front loader. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 26, 2024
Bob Mus
5 out of 5 stars
5 out of 5 stars review

2nd time around

[This review was collected as part of a promotion.] Our old LG washer finally wore out . It was efficient and did a wonderful job cleaning close so we already were prepared to shop for another LG. After consulting with a local washer repair compan, he left a strong impression that LG was still one of the most dependable (and affordable)machines on the market. Needless to say we remain satisfied withe the LG washer we bought and hope to have it for years to come

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello. From one trusty LG to another, it’s like finding a soulmate in the world of spin cycles! We love to hear about your experience with our LG team and LG washer. Please don't hesitate to reach out if you ever have any questions @LGUSSupport. Here’s to sudsy adventures and wrinkle-free days ahead! ✨ ~Kimmy