Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,548 ratings2,543 reviews
  1. 5 stars69% (1,770)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (137)

Member photos

Sort by |
Showing 2,201-2,210 of 2,543 reviews
Dec 24, 2020
Sal12
3 out of 5 stars review

Not what expected

[This review was collected as part of a promotion.] I bought the LG washer & dryer a month ago and it was great on my bedding but not washing clothes very well. You can still smell the deodorant on shirts after the wash both on normal and heavy settings. Also having a hard time understanding why a wash would take 2hrs.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. We apologize for any inconvenience this has caused. ^Daphane

Sep 8, 2024
Tommy5219
5 out of 5 stars review

Replaced with the exact same washer

[This review was collected as part of a promotion.] This washer replaced another LG front loader I had for 15 years. Not much changed except for the Wi-Fi option which is not necessary and did not get. This washer throughly cleans clothes and should last as long as my last washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello, Tommy! It’s wonderful to hear your new LG Washer is living up to the legacy of your previous one. Fifteen years is an incredible run, and we’re glad your upgrade is delivering that same thorough clean you’ve come to expect. Even without the Wi‑Fi features, it sounds like the washer is doing exactly what you need—quietly, reliably, and effectively! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 11, 2020
LRodriguez
3 out of 5 stars review

Not to happy with product

I got the LG washer machine about 4 months ago and not very happy, machine doesn't wash good, my white clothes seem like I didn't wash them and also 3 out of 5 times that I wash a paddle of water ends up on the tub. The washer is quite big, that I love, other than that, I'm quite disappointed about buying that particular kind of washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 3, 2022
dpkofol
5 out of 5 stars review

Good features and performance at this price point

[This review was collected as part of a promotion.] I’ve owned this washer for less than a month and am very pleased with my purchase. I was somewhat hesitant about selecting a front load washer, but am very glad I did. I have washed with every wash cycle and am very happy with the performance and and stability of the washer. The washer will automatically weigh the load and select the proper water level for that load. The machine is very quiet and efficient. Only once it alerted me that the load was unbalanced while washing bedding. I redistributed the items in the washer and it was back to normal operation. The spin cycle is very efficient, so you don’t have to use excessive dryer time. I highly recommend this washer if you like a washer that doesn’t use a lot of energy or water.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 1, 2025
cep62
4 out of 5 stars review

Good basic dryer

I wanted a good basic dryer & didn't feel that I needed some of the fancier features offered. I also didn't care about having another app on my phone. This one fits the bill but I wish that it was more flexible. I prefer to use low heat for most of my drying however for most of the sensor-drying settings, it goes to medium heat and it will not permit me to change it. In order to use low heat, I have to do a timed dry instead which is rather frustrating since my 22 year old dryer that I gave up let me set for what I wanted. It works well but I just wish the settings were more flexible.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! We appreciate you sharing your feedback with us about your LG dryer, and we're always here to help make using it easier for you. On page 36 of the owner's manual, it offers tips on how to adjust the cycle settings of your unit so you can enjoy it better. Please feel free to reach out to us on social media at @LGUSSupport if you need any additional assistance! *Josh

Oct 3, 2023
Ndddd
1 out of 5 stars review

Horrible clothes stink SO bad & takes 3hrs to wash

Horrible don't buy. For an expensive supposedly new technology washer I am SO disappointed! It stinks! I've always had frontloaders but this one is by FAR the worst for Stink & my clothes always come out stinking! Horrible design how can just washed clothes stink so bad with rotten drum smell. Yuk! I had my last front loader for 15 years never had this type of problem. Doesn't matter if I use the tub Clean Cycle, leave the door open all the time doesn't matter. The design for some reason holds rotten water somewhere and my clothes smell horrible I hate this washer. Not only that it takes 3 hours just to wash a regular load, I understand they're supposed to take longer with their high efficiency but 3 hours for a medium load of wash is ridiculous. What a waste of money I wish I would have never bought it

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Dec 31, 2020
LB625
4 out of 5 stars review

Good Dryer

[This review was collected as part of a promotion.] Works well. Sometimes I find it cumbersome to get the settings I want, because depending on what cycle you’ve selected, you may or may not be able to get the other settings (i.e. temperature) adjusted where you want. But overall, a solid machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 18, 2022
Jessica1992
1 out of 5 stars review

Not good

Not good at getting clothes clean. Not high efficient. I put in a tiny load of clothes on heavy duty load that takes 2 hours!!! Only for the clothes to smell weird and need another 2 hours of washing. Also the machine leaks. Don’t waste your money one it. Unless you like wasting water, time and energy rewashing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 11, 2020
Bachelor that cleans
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] The washer cleans clothes very well and they come out with very little moisture compared to prior top load unit. Controls are simple/quick and detergent, softener tray is very convenient. I'm very happy with the washer so far after three months of use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 12, 2021
cm10014
4 out of 5 stars review

Mostly great!

[This review was collected as part of a promotion.] Bought this to replace an 11 year old LG that finally had a repair cost exceeding replacement. This is a wonderful replacement but we have noticed that it has trouble balancing some loads - sheets, for example, seem to throw it off balance and the washer takes a long time to complete rinse and spin cycles while it tosses the sheets back and forth to find optimal balance. We'll see how this one holds up.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234