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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,191-2,200 of 2,560 reviews
Dec 31, 2020
Reviewer name: Gary Ma
5 out of 5 stars
5 out of 5 stars review

Extremely efficient!

We purchased this washer back in the middle of August. I have to say first off that our old machine was from 2008 and just going to a new model of 2020 no matter how inexpensive it is would be an improvement. That being said we are very happy with the way it washes and even on the “quick cycle” the clothes come out great. If I only have a small load I use that cycle. Noise wise I feel it is average but since we have a separate laundry area it’s not an issue. I read all the consumer reports and junked those and went only by reviews of people who actually had this washer. Not disappointed and would gladly recommend it!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Mar 11, 2021
Reviewer name: Jannut
4 out of 5 stars
4 out of 5 stars review

Baseline front loader

[This review was collected as part of a promotion.] This is a good baseline model. Large capacity drum. However, it won't spin large items such as comforters, quilts or king-size mattress covers. My Whirlpool handled those items well. There is no cycle for just spin or rinse and spin. Everything else is good. It is quiet so far. I would recommend this with the caveats that it won't handle bulky items that become heavy when wet as mentioned above. Please research the models carefully before buying.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 3, 2022
Reviewer name: Lisa0726
2 out of 5 stars
2 out of 5 stars review

owners manual sucks

The owner’s manual is terrible.It doesn't explain all the settings. It explains how I have to keep the machine clean and dry. It doesn't explain how to change any of the options on the pre set settings. Even youtube wasn't all that helpful. I shouldn't have to run every cycle to figure out how to adjust the settings. I am totally frustrated that it doesn't explain how to adjust the setting. How do I set the prewash? And why are the cycles so long? A smallish load I had took 70 minutes. My husband put a load in and it took 2 hours?! I shouldn't have to google or youtube to figure out how to tweak the settings! I still haven't figured it out. I'm still looking. I've only had this machine a couple of days or other than the useless owners manual, I can't rate anything else. I will update. this review after I've figured everything out.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Sep 28, 2023
Reviewer name: Hendrickson Homestead
1 out of 5 stars
1 out of 5 stars review

Worst machine ever

[This review was collected as part of a promotion.] Do not buy!! Have only had the washer for 2 years in our vacation home. This means it has only been used approximately 6 months a year. Had to replace motor and now a bearing went out. Was told by repairman that replacing washer was cheaper than fixing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hi! We understand you're experiencing issues with your washer's bearing and are here to assist. So that we can discuss your washer's warranty and all possible repair options, please reach out to us on our Facebook or Twitter platforms at the handle @LGUSSupport. If you don't mind, please include your phone number and washer information (model and serial numbers) in your private or direct message to us. We look forward to the opportunity to assist! ^Chris

Mar 30, 2022
Reviewer name: Cjreilly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

Very efficient and economical and quiet, Price is great.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 9, 2023
Reviewer name: Rich z
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

I have had this for over a year. Great washing machine. My son bought one too and loves it

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 21, 2023
Reviewer name: 12alan1807
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed in the performance and support

Does not honor warranty. Quality not as good as our owl LT dryer

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from social/lg

Hello there, Your remark indicates that you have had a negative experience with our warranty policies. We'd appreciate the opportunity to explore if there are any other advantageous solutions that could provide some satisfaction with your appliance. Please contact us at 1-800-243-0000. We will be happy to assist you. ~Tanisha

Jul 21, 2021
Reviewer name: Bebuco
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful washer

It works fantastically, quietly, and efficiently,, the music at the end is a ute feature

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 29, 2021
Reviewer name: Machine2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Not too complicated for what we needed and feature

We bought this about 2 months ago and so far have been very happy with the machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 14, 2024
Reviewer name: pafeatherstone
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent washing machine

Excellent washing machine. However the LG ThinQ app did not recognize the QR code by the loader.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
reply from LG CareQ

Hello, we appreciate you getting in touch with us. Thank you for being a valued customer. Your trust in LG brand has been a huge factor in the brand success and we are deeply appreciative of it. Your patronage has been invaluable, and we are forever grateful for it. Thank you for your continued support. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.