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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

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Showing 2,181-2,190 of 2,553 reviews
Aug 28, 2024
QUICK AND EASY
5 out of 5 stars
5 out of 5 stars review

Bought my new front load washer about a month ago so far so good! I love it! so much better than the old one. Love the front load option, the simple dial control and choices of load size, water temperature. clothes come out clean and smelling fresh.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s wonderful to hear that after a month, you’re loving the front‑load design, the simple and intuitive dial controls, and the flexibility to choose load size and water temperature. Even better, that your clothes are coming out clean and smelling fresh — that’s exactly what this model is built to deliver. It’s always a win when a new machine outperforms the old one in every way. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 13, 2024
andrew_engineer
4 out of 5 stars
4 out of 5 stars review

A good deal that works well

[This review was collected as part of a promotion.] Overall, it works well. The controls take a little getting used to compared to our old, very basic dryer. We have used the setting for avoiding wrinkles when drying cycle but sometimes there are still some wrinkles. The one feature we wished it has is a light inside when you open it. Overall it was a good deal and we are satisfied.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 21, 2020
HuiKim
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] This is second LG washer since 2005. (First LF washers lasted about 16 years). I was looking into other brand, but decided to go for another LG washer, because of reliability which I had experienced from first LG washer!!!)

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
sus39
5 out of 5 stars
5 out of 5 stars review

Washes the clothes Great

[This review was collected as part of a promotion.] I bought this in August of 2020 and have been very happy with how it cleans the clothes and saves water at the same time. It has many different wash cycle options. I like the front loader as I am short and often the top loaders are so deep I can't get my clothes out and I find them not to wash as well as the front loader. I'm very very happy with this one and would highly recommend it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 10, 2025
Ahmadi S Masihullah
1 out of 5 stars
1 out of 5 stars review

Do not purchase this model.

[This review was collected as part of a promotion.] I am very disappointed with this purchase. It barely wets the clothes and all it does is literally spinning the clothes almost dry! Even though I called LG, but it is not helpful at all. I would really love to return it if possible.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, Ahmadi. Thank you for sharing your experience with us. We understand your concern about dealing with the performance issues on your LG Washer (WM3400CW) model, especially when it comes to inadequate wetting of the clothes and excessive spinning. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend checking the water supply hose for any kinks or obstructions that might be preventing proper water flow into the washer. Additionally, try adjusting the settings to ensure you're using the correct cycle for the load type, as this can also impact how wet the clothes get. If the issue persists, please send us a private message on social media @LGUSSupport, and our team will work closely with you to resolve the matter and discuss your options. We're committed to ensuring that your experience improves, and we appreciate your patience. ^Juvy

Jul 25, 2020
AllyCat Liz
5 out of 5 stars
5 out of 5 stars review

I have a LG 4.5 14 cycle

[This review was collected as part of a promotion.] Bought about 3 wks ago. Had. LG prior to this one for 10 years. Still ran great. My repairman told me the parts I needed were too expensive to spend on the ol girl after 10 years. Made me sick when I finally got someone to take it for scrap. Only had to replace 2 parts pump and rotor over 10 yrs. That’s why I bought LG again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 14, 2020
Mopsie
4 out of 5 stars
4 out of 5 stars review

does a good job and is quiet

[This review was collected as part of a promotion.] seems to work well. It is very quiet and does not shake the house when spinning. The only problem I have is when I than 3 pairs of jean in at a time it gets off balance in the spin cycle and the clothes have to be readjusted

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Ron1717
5 out of 5 stars
5 out of 5 stars review

Love the COLD WASH!

[This review was collected as part of a promotion.] Every aspect of LG products are as expected! ! The choices for different loads is great! Noise level is very low! Uses less detergent! Spin cycle has cut drying time (also LG) by 10 to 15 minutes! Easiest ever to balance! Anyone could learn controls in 5 minutes! Speed wash is special for lightly soiled laundry! Performance!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 9, 2023
KlynB
1 out of 5 stars
1 out of 5 stars review

Find Something Else

My washer isn't even 2 years old and it no longer turns on. We spent the money to get the noise filter replaced, it worked again for a day. The next day tried turning it on, and nothing. So now we may have to replace the control board which is almost half the cost of the washer itself. Awful. I will never buy LG again. The hassle to find a technician that will work on it plus the insane amount of money they charge to even repair constitutes theft.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Thank you for sharing your concern. We would like to assist you with your washer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, and we will be happy to assist. Thank you. ^Jolly

Jan 29, 2021
Narcisa
1 out of 5 stars
1 out of 5 stars review

No happy with it

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). If you prefer to call, our number is 800.243.0000. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane