[This review was collected as part of a promotion.] Replaced our old LG washer that lasted 20 years. A real workhorse! Love the large capacity and the spin is so efficient that dryer time is minimal. A couple of things that I wish they would consider: Add a Soak cycle that would allow a choice of several times for the clothes to sit dampened in solution before continuing with wash. And add a 'press & hold' to retain a customized cycle. This was a feature on my old unit, and it's crazy that now I have to program cold tap water plus an extra rinse - with every use!

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

[This review was collected as part of a promotion.] Horrible! It was supposed to be new but smells moldy. I have run cleaning loads and vinegar but everything smells moldy and nothing comes out clean. My towels smelled so bad after washing that I had to buy new ones. I had an older lg washer and tried to just replace but this is awful.

[This review was collected as part of a promotion.] Just the first month of use, so I can't comment on the main reason I bought an LG was for its reliability . It works well, has options for all the cycles like towels and bedding. The quick wash is great and cuts the time from about 70 minutes on normal to 25 minutes. It is not as quiet as my older machine, but the spin cycle is efficient and quiet. I wish the paper manual that came with the machine was more complete, you have to go to the website to get the full manual

Getting this machine going nearly drove me up a wall. The test run was interrupted by a major flood. Although I had zip-tied the drain tube in place, the U-bend holding it is so flimsy the tube broke free and dumped the water on the floor. Fortunately my old machine had a decent strong U-bend which I was able to use successfully. During the water dump, I disconnected the machine and when I went to start it up again the Control Lock was on. Referring to troubleshooting in the manual, it told me to turn off the control lock, "see Control Lock under Functions and Extra Features". THERE IS NO MENTION OF CONTROL LOCK under Functions and Extra Features in the hard copy manual supplied with the washer, so I tried to look up the manual online. Selecting my model, WM3400CW, it gave a 404 error message - "The requested URL was not found on this server". Model WM3400CV was also listed, so I tried that. It turned out to actually be for model WM3450CW, but it contained the information I needed and I was able to turn off the Control Lock. After this very frustrating beginning and water damage to my floor, I finally got to use the machine and am delighted with it. I am impressed with how dry the spin cycle gets towels, and can reduce time in the dryer compared to my old machine.

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

[This review was collected as part of a promotion.] Was skeptical at first to buy do to some bad reviews, but after buying water usage has gone down my clothes are cleaner and it uses less energy. You just need to keep the filters clean and gasket area clean and it’s a nice machine.I had bought the matching dryer earlier and loved it so I decided to get the matching washer. If you maintain it it’s a good machine.

[This review was collected as part of a promotion.] We've just a month of use, but this successor to our noisy top load is a vast improvement. HE efficiency with good variety of flexible settings. We bought an extended contract and hope to get years out of it.

[This review was collected as part of a promotion.] I am not satisfied with this purchase. The washer barely fills with water even on the heavy duty settings and it runs for over one hour to complete a simple load. Wish I could return it, regret this purchase

Overall washer is great. It seems to clean our clothes well. The only complaint I would have about the machine is the time it takes to complete a cycle. Not related to the machine, but we didn’t receive our free pedestals. This would have been much nicer if they had included them due to having to bend so much to get clothes in or out!