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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

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Showing 2,171-2,180 of 2,553 reviews
Oct 23, 2020
andres21st
1 out of 5 stars
1 out of 5 stars review

Brand new, never used and does not work

I bought this two days ago based on consumer reports review. Delivered in two days; however, upon turning it on for the FIRST time displays a TE error code. Spent an hour with tech support and they are going to send a repairman, wait for it, for a BRAND NEW WASHER! Will update after the repairman comes NEXT week!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Oh no! This is not the quality we expect from our products. Understandably frustrating and disappointing. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane

Dec 7, 2024
Ah00
1 out of 5 stars
1 out of 5 stars review

Mildew

[This review was collected as part of a promotion.] Horrible! It was supposed to be new but smells moldy. I have run cleaning loads and vinegar but everything smells moldy and nothing comes out clean. My towels smelled so bad after washing that I had to buy new ones. I had an older lg washer and tried to just replace but this is awful.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! Let's help get your clothes smelling clean and fresh whenever you use your LG washer. We appreciate you letting us know about trying the cleaning cycle, and we'd be happy to offer you this troubleshooting link (https://tinyurl.com/29v7bqh7), which provides additional tips to help with odor. So we can make sure you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Dec 11, 2020
JanetTX
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I bought the washer and dryer . It has all the features that I need. Does a large load. It gets my clothes clean. Doesn’t cost that much to use as far as electricity goes. I am enjoying my washer

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 9, 2025
EricJL
5 out of 5 stars
5 out of 5 stars review

Cleans like a dream

Here’s a positive review of your LG washing machine: I’ve been thoroughly impressed with my LG washing machine. It’s incredibly quiet during operation, which makes it perfect for open-concept spaces or households where noise is a concern. Its efficiency is another standout feature—each load is cleaned thoroughly, leaving clothes fresh and spotless. The wash cycles typically take around 75–90 minutes, which might feel lengthy to some, but the quality of the clean makes it worthwhile. Maintenance has been hassle-free, too. By leaving the door and detergent drawer open after each use to allow airflow, I’ve had no issues with odor or mold, which is a common concern for front-load washers. Overall, it’s a reliable, well-designed machine that delivers on performance. Highly recommend it for anyone looking for a combination of quality and care for their laundry!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

We’re thrilled to read how much you’re enjoying your washing machine, the quiet operation and efficient cleaning truly make laundry day effortless. If you'd like to further enhance your experience, consider pairing it with an LG dryer for a perfectly matched set. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Oct 11, 2022
downriverfamily
2 out of 5 stars
2 out of 5 stars review

LG WM3500CW Washer Disappointing

No drum light. Does not save prior settings. Have to reprogram each load. Cycle times entirely too long. Unless I want to spend entire day washing clothes, I have to wash several days t/o week. With my old washer, wash cycle would align with drying time. Now my clothes are dry at least 20-30 mins before washer is completed. Old washer had more features. Because of supply chain issues, replacement part was on backorder. I wish I could've waited for repair. Would not recommend this model.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 29, 2024
jamtwel
5 out of 5 stars
5 out of 5 stars review

Energy efficiency on steroids.

This is my one month review of this LG frontloading washer. Yes I have used it a full month and the machine has performed well. One month is not enough time to explore the multiple functions available here but I am impressed with the solid performance so far. The laundry comes out clean and very wringed out. This saves on dryer time and more efficient energy usage. In use the washing action is very solid and the spinning action balanced. I think this may be a long term durable item.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi there. Thanks for sharing your one-month review of your LG front-load washer! It’s great to hear your washer is performing solidly and delivering clean, well-wrung laundry that helps cut down on dryer time and energy use. With so many smart features built in, there’s still plenty to explore, and we’re glad the washer is already making a strong impression. Here’s to long-lasting performance and laundry that fits your lifestyle! 🥂 For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David #Life'sGood

Dec 16, 2020
AARP user
4 out of 5 stars
4 out of 5 stars review

Cleans well and nice features

[This review was collected as part of a promotion.] Just the first month of use, so I can't comment on the main reason I bought an LG was for its reliability . It works well, has options for all the cycles like towels and bedding. The quick wash is great and cuts the time from about 70 minutes on normal to 25 minutes. It is not as quiet as my older machine, but the spin cycle is efficient and quiet. I wish the paper manual that came with the machine was more complete, you have to go to the website to get the full manual

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
dg99
5 out of 5 stars
5 out of 5 stars review

Full range of features, simple to use, quiet

[This review was collected as part of a promotion.] I bought this to replace a 16 year old front-loading HE washer that suddenly died. I liked my old washing machine, but this one is quieter, more attractive, and more efficient. It has all the features anyone could want and at a reasonable price for high-quality front-loading HE washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Donna 40
3 out of 5 stars
3 out of 5 stars review

I purchased the LG front load washer about 4 months ago. Unfortunately, it does not spin the clothes dry enough. and I need to add an additional 10 to 12 minutes in the dryer. I did have a technician to check it out and he couldn't find anything wrong with the way it performs. (soap is not an issue) My last LG front load washer was great and I expected my next one to be the same.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 18, 2023
KBLG
2 out of 5 stars
2 out of 5 stars review

Has a construction defect. LG should be ashamed

Bought this unit 4.5 years ago, partially based on reviews. Big mistake! The unit has a design defect, when spinning its Washer Hose With Bellow (LG port 4738ER1004B) "rubs" the vibrating drum and developes a hole, which starts leaking water to your floor. The very first time this happened 13 months after the purchase, i.e. it lasts "long enough" to survive the 12-m warranty. The next failure happened about a year ago, and this week here we go again. The washer is fully operational otherwise, the part is not expensive and easy to replace, but the potential for water damage is too big for my liking so it finally goes to the dump. I firmly believe that the company has to globally recall every single unit built with this part and provide a free replacement. Until this happens, I'm not buying their products.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234