The stacking kit came so late that the washer and dryer couldn't be set up and now just sitting in my living area and I can't even use this. Price dropped but 3 days after I ordered but LG refuses to offer price adjustment - some agents said to return it.

Bought this unit 4.5 years ago, partially based on reviews. Big mistake! The unit has a design defect, when spinning its Washer Hose With Bellow (LG port 4738ER1004B) "rubs" the vibrating drum and developes a hole, which starts leaking water to your floor. The very first time this happened 13 months after the purchase, i.e. it lasts "long enough" to survive the 12-m warranty. The next failure happened about a year ago, and this week here we go again. The washer is fully operational otherwise, the part is not expensive and easy to replace, but the potential for water damage is too big for my liking so it finally goes to the dump. I firmly believe that the company has to globally recall every single unit built with this part and provide a free replacement. Until this happens, I'm not buying their products.

Using Sensor Dry on the Delcates setting, the dryer doesn’t dry properly. When finished clothes are still damp and must be dried on the manual setting for another 15 - 25 minutes. Sometimes clothes are a little damp even on the Normal and High settings.

[This review was collected as part of a promotion.] I bought this washer to replace my top loader which broke after only 3 years. While this machine seems to take longer than my old one to wash clothes, they come out almost dry and very clean. The manual does suggest wiping down the machine with a towel after each use and to leave the door open after use to keep it from having an odor, but that's a small price to pay to keep the machine fresh. The instructions that came with it are sparse but you can read some tips online about cycles, controls, etc. I haven't noticed any unbalanced loads or any other problems at all. Very happy with my purchase.

[This review was collected as part of a promotion.] This washer replaced another LG front loader I had for 15 years. Not much changed except for the Wi-Fi option which is not necessary and did not get. This washer throughly cleans clothes and should last as long as my last washer.

[This review was collected as part of a promotion.] First washer I've ever owned. Lasted a little over a year. Washer will not properly clean the clothes. I've used the setting where I had extra rinse and I've done three washes in a row. The washer sometimes runs and then gives an error code and then I have to start over. I am looking to replace it already with another brand or a better model.

For 14 of 17 months, our WM3400CW was dependable and cleaned well. The first few months we had intermittent floods, maybe four times, eventually we got the filter/drain plug (behind flap at front, left, floor level) well-seated and the floods quit. All was well until August 2023. In between loads, while the door was open, the glass just broke and 90% of the glass fell to the floor in pieces. About five months past warranty for the door of a major appliance. Disappointing, to say the least. (Trying to add photo to this review)

[This review was collected as part of a promotion.] I bought the washer and dryer set 2 months ago and I have nothing bad to say! The clothing is significantly cleaner, less detergent consuming, the sensor on the dryer is great! My clothes dry super fast with this feature. I definitely would recommend these products!

[This review was collected as part of a promotion.] Purchased both our washer and dryer off the Lg website. Delivered with care by two amazing guys that were incredibly kind and hooked up everything calm and carefully. Checked to make sure they were both working properly before they left. Very happy. We have done loads of laundry all weekend and they both did a fantastic job.

[This review was collected as part of a promotion.] I am very happy with my "new toy" as my husband calls it! We have 4 adults in our house, and alot of laundry!! It is very easy to use has alot of different settings, so anything you need it is at your fingertips. The available setting of spin speed is wonderful! The higher the spin speed the better the clothes are wrung out, and the less time needed in the dryer!!