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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,161-2,170 of 2,560 reviews
Nov 18, 2024
Reviewer name: FrustratedWithLG1
1 out of 5 stars
1 out of 5 stars review

Who Knows?!?!

The stacking kit came so late that the washer and dryer couldn't be set up and now just sitting in my living area and I can't even use this. Price dropped but 3 days after I ordered but LG refuses to offer price adjustment - some agents said to return it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello there! We appreciate you sharing your LG Washer, Dryer, and Stacking kit delivery experience. We always want to ensure that our deliveries help provide the most convenient experience for our valued customers. We'd love to look into options for the installation and stacking of your units on social media @LGUSSupport. Please message us with your contact info and model numbers. We'll be happy to help! *Joseph

Dec 29, 2020
Reviewer name: Tropicalgurl819
5 out of 5 stars
5 out of 5 stars review

Very Efficient!

[This review was collected as part of a promotion.] I bought my washer a few months ago, and it’s been one of my favorite purchases. It holds a lot of laundry, and cleans thoroughly. I like the variety of settings, especially the quick wash. Overall, this had as been the best washer I have ever purchased.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Apr 9, 2025
Reviewer name: RIC KT
4 out of 5 stars
4 out of 5 stars review

OK but no backlight on the control panel

I converted from from top load to front load washers with this machine. There is no longer any top load machine with a base frame that would stabilize the machine and have a quieter operation. I own this LG front load for 1 year so far and I am pleased with the washer's very quiet operation. Lack of an agitator means less punishment on my clothes. Even with the laundry door open, I can hardly hear the machine operating, with minimal floor vibration. Clothes come out almost dry with the high rotating speed around 1300 rpm, compared to 700 rpm for a front load machine. The machine works very well. I gave 4 stars because the control panel is not backlit so it is hard to see the settings. Without the backlight, I thought the washer was defective! I would have liked a setting of spin only - for items handwashed and needing a good spin only

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital

Thank you so much for sharing your thoughtful review of your WM3400CW front load washer RIC KT! 😊 We’re thrilled to hear that you’re enjoying its quiet operation, efficient 1300 RPM spin speed, and gentle care for your clothes thanks to the lack of an agitator. Your insights truly highlight the remarkable design features that make front load washers stand out. We appreciate your feedback about the control panel lighting and the spin-only setting, as it helps us innovate and improve for an even better experience in the future. If you ever have additional questions or need assistance, we’re here to help, just a private message away through our social media platforms @LGUSSupport and ensure your laundry moments are seamless and stress-free. 🌟 ^Anthony

Nov 9, 2024
Reviewer name: Min
1 out of 5 stars
1 out of 5 stars review

Not even 5 minutes old and Error Code DE2

5 minutes old and won't even start. Error Code DE2. Installers said there is nothing they can do and that it is a LG problem. Brand new washer and can't even wash a load of clothes and now have to wait 6 days without a working washer. Very disappointing.

Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Customer Care

Hi, Min. Thank you for sharing your experience with the LG Washer (WM3400CW) model. We understand your concern about having a brand new appliance fail within minutes of installation, especially with the DE2 error code. We strive to provide high-quality products and exceptional services to ensure a smooth experience. We recommend that you reach out to us directly on @LGUSSupport via private message, so we can escalate this and assist in getting a technician scheduled as quickly as possible. Waiting 6 days without a working washer is certainly inconvenient, and we want to do everything we can to expedite a solution for you. In the meantime, for more information, visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Thank you for your patience, and we are here to ensure that you get your washer working as soon as possible. We’ll be with you every step of the way to help resolve this. ^Juvy

Nov 1, 2024
Reviewer name: Rdhs
4 out of 5 stars
4 out of 5 stars review

Good overall

Overall washer is great. It seems to clean our clothes well. The only complaint I would have about the machine is the time it takes to complete a cycle. Not related to the machine, but we didn’t receive our free pedestals. This would have been much nicer if they had included them due to having to bend so much to get clothes in or out!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 1, 2024
Reviewer name: cp86
4 out of 5 stars
4 out of 5 stars review

Good basic machine

I bought this to replace a 22 year old dryer. The electronic controls took some time to get used to. It is fairly easy to use but I prefer to use low heat not medium on my clothing. Most settings using sensor drying are exclusively medium heat so I have had to use timed drying. I would prefer to be able to use the sensor with low heat but it is not an option.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! Thanks for sharing your experience. Great hearing your dryer is keeping up with your laundry routine, and we’ll pass along your notes about the heat options and sensor‑drying limitations to our product team. If you ever need anything later on, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich

Jul 5, 2025
Reviewer name: JenC83
4 out of 5 stars
4 out of 5 stars review

Very happy six months in

We have had this machine for six months since December 2024. So far it is a great machine. Our clothes are clean, the machine is quiet and the chime at the end of the cycle is pleasant and reminds us the load is finished. We leave the door and compartment open at the end of the cycle to keep the machine mold and mildew free and have had no odor issues. The only downside that I can see is that if you wash something bigger and heavier such as a large blanket or light comforter the machine moves out of place while it spins due to the weight. I haven’t put any really heavy comforters in it, just a light one. But it’s not a big deal.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team - Diego

Hey Jen! We're thrilled your LG washer has been a great machine over the past six months, with clean clothes, quiet operation, and a pleasant chime! It's fantastic you're keeping it mold and mildew-free. We note your observation that the machine moves with larger, heavier items like blankets, and appreciate this insight. Thanks so much for sharing your positive experience and valuable feedback! ^ Diego

Dec 29, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Product massive improvements from previous

[This review was collected as part of a promotion.] We bought this after the drum on the early model after ten years finally broke. This unit is probably one of the best out there and is well priced for value, quality of workmanship, ease of use, efficient water use and quality washing plus a known name brand providing excellent goods. We also have their Dryer for the last 12 years w/O any problems.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 2, 2024
Reviewer name: Ro2024
4 out of 5 stars
4 out of 5 stars review

Fifty/fifty

[This review was collected as part of a promotion.] Love this washer. Bought it in 2020. Last year I took notice it was leaking down the side of my machine. Causing it to rust at the dispenser down to the clean out door. In 2024. Our dispenser was replaced. As of now I is not leaking.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 4, 2024
Reviewer name: ItShouldLastLonger
2 out of 5 stars
2 out of 5 stars review

Worked great, until it didn't.

It was great when it worked. 2 years and 7 months after buying and installing the control board is no good. We're out of factory warranty too. After getting error code TE1, troubleshooting and research I learned that the circuit boards are a common fault with LG dryers.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hey there! We appreciate you sharing this with us and for your efforts in troubleshooting. We want you to be able to relish every moment with your LG dryer, making your laundry days a little brighter! So we can make sure you're taken care of, please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn