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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

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Showing 2,151-2,160 of 2,553 reviews
Dec 28, 2020
Jewels4
5 out of 5 stars
5 out of 5 stars review

LG front loader

[This review was collected as part of a promotion.] Liked so much that we purchased second set for new home! Tip for all front load machines: wipe door seal after each use to avoid mold & mildew and leave door open few hours before closing, keeps it fresh and clean!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 26, 2024
Bob Mus
5 out of 5 stars
5 out of 5 stars review

2nd time around

[This review was collected as part of a promotion.] Our old LG washer finally wore out . It was efficient and did a wonderful job cleaning close so we already were prepared to shop for another LG. After consulting with a local washer repair compan, he left a strong impression that LG was still one of the most dependable (and affordable)machines on the market. Needless to say we remain satisfied withe the LG washer we bought and hope to have it for years to come

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello. From one trusty LG to another, it’s like finding a soulmate in the world of spin cycles! We love to hear about your experience with our LG team and LG washer. Please don't hesitate to reach out if you ever have any questions @LGUSSupport. Here’s to sudsy adventures and wrinkle-free days ahead! ✨ ~Kimmy

Aug 8, 2024
ABO6
5 out of 5 stars
5 out of 5 stars review

Quiet wash operation

[This review was collected as part of a promotion.] I'm not new to front load washers, but what I enjoy with this LG washer is how quiet the various cycles operate. I'm confident my clothes are thoroughly clean before I transfer them to the dryer. Also, love the chime rather than the buzzer when the cycle is finished.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello! Thank you for the awesome feedback! Sounds like your LG Washer is hitting all the right notes — whisper‑quiet cycles, a clean you can trust, and that friendly chime instead of the old-school buzzer definitely makes laundry feel a bit more civilized. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

May 21, 2022
CMFord
1 out of 5 stars
1 out of 5 stars review

Now I need new flooring

I purchased and got my new machine all hooked up today. I ran a cycle of just water to start and it was SUPER loud. I put the couch blankets in and it started thumping even louder. I went in and the washer was in the middle if the laundry room and water was spraying everywhere because it pulled the hoses. I turned it off and was cleaning up the water when I noticed that it tore holes through the linoleum.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Jul 1, 2024
SANBJAN
5 out of 5 stars
5 out of 5 stars review

MANY SETTINGS TO CHOOSE FROM

[This review was collected as part of a promotion.] ALTHOUGH THIS MODEL IS NOT CONSIDERED TO HAVE "BELLS & WHISTLES" - I HAVE FOUND IT TO HAVE MANY "BELLS & WHISTLES" - THE MACHINE HAS MULTIPLE CHOICES IN SETTING OPTIONS FOR WASHING ITEMS THE RINSE CYCLE IS SUPERB - WHICH IN TURN LIMITS THE AMOUNT OF DRYING TIME NEEDED FOR CLOTHES - ANOTHER ENERGY SAVING FEATURE

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 3, 2023
Ndddd
1 out of 5 stars
1 out of 5 stars review

Horrible clothes stink SO bad & takes 3hrs to wash

Horrible don't buy. For an expensive supposedly new technology washer I am SO disappointed! It stinks! I've always had frontloaders but this one is by FAR the worst for Stink & my clothes always come out stinking! Horrible design how can just washed clothes stink so bad with rotten drum smell. Yuk! I had my last front loader for 15 years never had this type of problem. Doesn't matter if I use the tub Clean Cycle, leave the door open all the time doesn't matter. The design for some reason holds rotten water somewhere and my clothes smell horrible I hate this washer. Not only that it takes 3 hours just to wash a regular load, I understand they're supposed to take longer with their high efficiency but 3 hours for a medium load of wash is ridiculous. What a waste of money I wish I would have never bought it

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Dec 9, 2020
Tracy555
5 out of 5 stars
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] I am very happy with my "new toy" as my husband calls it! We have 4 adults in our house, and alot of laundry!! It is very easy to use has alot of different settings, so anything you need it is at your fingertips. The available setting of spin speed is wonderful! The higher the spin speed the better the clothes are wrung out, and the less time needed in the dryer!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 10, 2025
Alisa M
1 out of 5 stars
1 out of 5 stars review

Dissatisfied customer

[This review was collected as part of a promotion.] I am not satisfied with this purchase. The washer barely fills with water even on the heavy duty settings and it runs for over one hour to complete a simple load. Wish I could return it, regret this purchase

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi there. Thank you for sharing your feedback on the LG Washer (WM3400CW) model. We understand your concern about the washer’s failure to meet expectations, especially regarding water levels and cycle times. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations. We suggest trying a few troubleshooting steps, such as selecting the "Deep Wash" cycle for additional water coverage or adjusting the load size to ensure optimal water levels.For additional help, you may visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. If you continue to have issues, we encourage you to reach out to us directly via social media @LGUSSupport for further assistance. ^Juvy

Dec 29, 2020
CJ65
5 out of 5 stars
5 out of 5 stars review

Large Capacity

[This review was collected as part of a promotion.] I bought this washer 6 weeks ago. The first time I used it, it sounded like a rocket was taking off. If was replaced without any problems and now I love it! It is quite, holds large loads has a lot of washing options. The only negative is the detergent dispenser has water in the cup when the load has completed- it needs to be wiped out after use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 29, 2021
Narcisa
1 out of 5 stars
1 out of 5 stars review

No happy with it

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). If you prefer to call, our number is 800.243.0000. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane