Don't trust the delivery dates posted when purchasing this item. They just make them up. When you reach out to Sam's Club because it hasn't shown up, they just tell you they have to contact LG, and will get back with you. Ordered on the 4th, promised delivery on the 13th. Today is the 15th and no one has a clue. I would've chosen another store had I known this would be the outcome back on the 4th. Just trying to save you the same pain by writing this review.

[This review was collected as part of a promotion.] So far, so good! I had an old model washer with a center spin column prior to purchasing this front loading model. I am able to do larger loads and there's no center column for things to get caught on. The variety of pre-set settings (normal, bedding, speed, etc) is just enough without being overwhelming, and it's easy to make adjustments for more specific loads. This washer was a good value for the money.

This washer has a major disadvantage that I wish I knew about before I purchased it. I discovered it only after I began using the machine. Using the normal cycle on the LG for a regular/average size load takes 91 minutes from start to finish! Last year, I purchased a competitor's similar front loading washer for our summer home, and the normal cycle with the same size and type load takes only 47 minutes start to finish. The clothes come out equally clean, the machines are equally quiet and the price of the washers was basically the same. So why does the competitor's washer get the job done in 47 minutes and the LG takes 91 minutes to do the same thing. I can get 2 loads done in the competitors machine in the time it takes the LG to get one done. I have begun washing all loads in the LG on the delicate cycle because it is approximately 45 minutes long. I don't want to do this, but I also don't want to wait an hour and a half for a load of laundry. The downside to using the delicate cycle in the LG is that the spin cycle on delicate is not a high spin, only medium. I am stuck with the LG and am so sorry I did not buy the same competitor's set for my primary residence as I bought for our summer home. I'd gladly mention the competitor's name but the guidelines LG has for writing a review says to refrain from mentioning competitors and prices.

[This review was collected as part of a promotion.] Every aspect of LG products are as expected! ! The choices for different loads is great! Noise level is very low! Uses less detergent! Spin cycle has cut drying time (also LG) by 10 to 15 minutes! Easiest ever to balance! Anyone could learn controls in 5 minutes! Speed wash is special for lightly soiled laundry! Performance!

[This review was collected as part of a promotion.] This is the second pair of this washer and dryer I have purchased. I live right on the ocean and was told that my appliances would last at the most 8 years due to the salt and weather conditions, my first set lasted 12+! I was shocked when I pulled out the old paperwork and saw how long I had them, they still looked brand new. I knew immediately I would replace them with LG

[This review was collected as part of a promotion.] I bought this two months ago, I am overall very satisfied. My only negative item is that you need to dilute the fabric softener and some of my family members forgot and blue streaks running down on the outside of the washer(very hard to clean)

I got the LG washer machine about 4 months ago and not very happy, machine doesn't wash good, my white clothes seem like I didn't wash them and also 3 out of 5 times that I wash a paddle of water ends up on the tub. The washer is quite big, that I love, other than that, I'm quite disappointed about buying that particular kind of washer.

Here’s a positive review of your LG washing machine: I’ve been thoroughly impressed with my LG washing machine. It’s incredibly quiet during operation, which makes it perfect for open-concept spaces or households where noise is a concern. Its efficiency is another standout feature—each load is cleaned thoroughly, leaving clothes fresh and spotless. The wash cycles typically take around 75–90 minutes, which might feel lengthy to some, but the quality of the clean makes it worthwhile. Maintenance has been hassle-free, too. By leaving the door and detergent drawer open after each use to allow airflow, I’ve had no issues with odor or mold, which is a common concern for front-load washers. Overall, it’s a reliable, well-designed machine that delivers on performance. Highly recommend it for anyone looking for a combination of quality and care for their laundry!

[This review was collected as part of a promotion.] I bought this washer in August 2020 it is the first front load washer I have ever owned. I love it. It does a wonderful job of getting my clothes clean. I must say that it is so much different than a traditional top load washer and it took me a little while to familiarize myself with all the different settings on it.

We purchased this washer and dryer and are less than satisfied. The company has been non responsive in requests for better instruction manuals in hard copy. The displays on the front of both the washer and dryer are impossible to read as they are not back lit. Impossible to read unless using a flashlight to shine on the screen. Very disappointed and they were not cheap. I recommend not purchasing.