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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,548 ratings2,543 reviews
  1. 5 stars69% (1,770)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (137)

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Showing 2,141-2,150 of 2,543 reviews
Dec 7, 2020
Mbreimann
3 out of 5 stars review

Great with one large flaw

[This review was collected as part of a promotion.] Love the washer and the way my clothes come out. But, it does not wring out bathroom and kitchen rugs. In fact, the washer never turns off. It just keeps trying to spin them. Huge flaw. We keep the door open so we have never experienced any odors.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. ^Daphane

Dec 11, 2020
Zella77
5 out of 5 stars review

great value for cost.

[This review was collected as part of a promotion.] The first washer we received was damaged. We called and within a few days they came and switched it out with a new one. No questions asked! I have had no issues with the new one and it does a great job. Very quiet, even during the spin cycle.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 31, 2024
Older model much better
3 out of 5 stars review

missing favorite function

I purchased this about a month ago to replace an older model. What I don't like is the function for adding more water to wash has been eliminated. I now must do smaller loads with the tiniest amount of detergent and add more rinses. Even with that the laundry does not seem as clean. This is not saving but costing me more not only in water, power but also the wear and tear of additional lengthy cycles to the clothes.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that your LG WM3400CW washer's removal of the "add more water" function is causing some inconvenience. To improve your washing results, try using the "Water Plus" option, which allows for extra water during the wash cycle. Additionally, ensuring the washer is not overloaded and using the recommended amount of HE detergent can help achieve better cleaning performance. LG Washer - Why is There No Water in My Front Load Washing Machine? - https://www.lg.com/us/support/help-library/lg-washer-why-is-there-no-water-in-my-front-load-washing-machine--20153089688891 If you continue to face issues, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. —Renzo

Jan 1, 2021
C2RV
4 out of 5 stars review

Quiet, clean and easy to use

[This review was collected as part of a promotion.] We've just a month of use, but this successor to our noisy top load is a vast improvement. HE efficiency with good variety of flexible settings. We bought an extended contract and hope to get years out of it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 8, 2024
ABO6
5 out of 5 stars review

Quiet wash operation

[This review was collected as part of a promotion.] I'm not new to front load washers, but what I enjoy with this LG washer is how quiet the various cycles operate. I'm confident my clothes are thoroughly clean before I transfer them to the dryer. Also, love the chime rather than the buzzer when the cycle is finished.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 10, 2020
Koolken
5 out of 5 stars review

New washer for Us

[This review was collected as part of a promotion.] Was skeptical at first to buy do to some bad reviews, but after buying water usage has gone down my clothes are cleaner and it uses less energy. You just need to keep the filters clean and gasket area clean and it’s a nice machine.I had bought the matching dryer earlier and loved it so I decided to get the matching washer. If you maintain it it’s a good machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 21, 2024
Bigzig23
4 out of 5 stars review

LG Front Load Washer

[This review was collected as part of a promotion.] I like the overall size and the flexibility with washing options.The front load is much better than the top load. The pedestal was a challenge to set up. The clothes don’t spin as dry as the old LG top load washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 29, 2021
Narcisa
1 out of 5 stars review

No happy with it

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). If you prefer to call, our number is 800.243.0000. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 11, 2020
Marianne4290
3 out of 5 stars review

Large variety of cycles

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jul 18, 2023
KBLG
2 out of 5 stars review

Has a construction defect. LG should be ashamed

Bought this unit 4.5 years ago, partially based on reviews. Big mistake! The unit has a design defect, when spinning its Washer Hose With Bellow (LG port 4738ER1004B) "rubs" the vibrating drum and developes a hole, which starts leaking water to your floor. The very first time this happened 13 months after the purchase, i.e. it lasts "long enough" to survive the 12-m warranty. The next failure happened about a year ago, and this week here we go again. The washer is fully operational otherwise, the part is not expensive and easy to replace, but the potential for water damage is too big for my liking so it finally goes to the dump. I firmly believe that the company has to globally recall every single unit built with this part and provide a free replacement. Until this happens, I'm not buying their products.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234