[This review was collected as part of a promotion.] Love the washer and the way my clothes come out. But, it does not wring out bathroom and kitchen rugs. In fact, the washer never turns off. It just keeps trying to spin them. Huge flaw. We keep the door open so we have never experienced any odors.

[This review was collected as part of a promotion.] The first washer we received was damaged. We called and within a few days they came and switched it out with a new one. No questions asked! I have had no issues with the new one and it does a great job. Very quiet, even during the spin cycle.

I purchased this about a month ago to replace an older model. What I don't like is the function for adding more water to wash has been eliminated. I now must do smaller loads with the tiniest amount of detergent and add more rinses. Even with that the laundry does not seem as clean. This is not saving but costing me more not only in water, power but also the wear and tear of additional lengthy cycles to the clothes.

[This review was collected as part of a promotion.] We've just a month of use, but this successor to our noisy top load is a vast improvement. HE efficiency with good variety of flexible settings. We bought an extended contract and hope to get years out of it.

[This review was collected as part of a promotion.] I'm not new to front load washers, but what I enjoy with this LG washer is how quiet the various cycles operate. I'm confident my clothes are thoroughly clean before I transfer them to the dryer. Also, love the chime rather than the buzzer when the cycle is finished.

[This review was collected as part of a promotion.] Was skeptical at first to buy do to some bad reviews, but after buying water usage has gone down my clothes are cleaner and it uses less energy. You just need to keep the filters clean and gasket area clean and it’s a nice machine.I had bought the matching dryer earlier and loved it so I decided to get the matching washer. If you maintain it it’s a good machine.

[This review was collected as part of a promotion.] I like the overall size and the flexibility with washing options.The front load is much better than the top load. The pedestal was a challenge to set up. The clothes don’t spin as dry as the old LG top load washer.

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Bought this unit 4.5 years ago, partially based on reviews. Big mistake! The unit has a design defect, when spinning its Washer Hose With Bellow (LG port 4738ER1004B) "rubs" the vibrating drum and developes a hole, which starts leaking water to your floor. The very first time this happened 13 months after the purchase, i.e. it lasts "long enough" to survive the 12-m warranty. The next failure happened about a year ago, and this week here we go again. The washer is fully operational otherwise, the part is not expensive and easy to replace, but the potential for water damage is too big for my liking so it finally goes to the dump. I firmly believe that the company has to globally recall every single unit built with this part and provide a free replacement. Until this happens, I'm not buying their products.