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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,131-2,140 of 2,560 reviews
Jan 29, 2025
Reviewer name: Lake52
5 out of 5 stars
5 out of 5 stars review

Very dependable

I purchased this 3 years ago because I had a similar LG model for several years and never had a problem. So far, no problems with this one. The only thing I don't like about this one is that I really should have a pedestal to make it easier to unload--it takes quite a bend and reach to get all of the items out. Does a wonderful job, though.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

We’re so glad to hear that your washer appliance has been working wonderfully for you Lake! It’s great to know it’s living up to your expectations, just like your previous model. We totally get how having a pedestal could make unloading easier — we’re always looking for ways to improve your experience. Thanks for sharing your feedback, and if you ever need any tips or support, we’re always here for you, just a DM away through our social media platforms @LGUSSupport! ^Anthony

Aug 1, 2024
Reviewer name: happy81yroldGcustomer
5 out of 5 stars
5 out of 5 stars review

Why did I wait so long?

I bought my front load LG Washer July 15th. I have become a fan of this LG product. This replaced my 18-year-old top -loading machine that served me well. Never again will I purchase a top load washing machine. This one is quiet, energy saving, and my clothes like it too!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s wonderful to hear that after switching from an 18‑year‑old top loader, you’ve become a fan of this front‑load model. The quiet operation, energy efficiency, and gentle yet effective cleaning are exactly what this washer is designed to deliver — and it’s great that your clothes are appreciating the upgrade too. Many people feel the same way once they experience the performance of a modern front loader. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Sep 8, 2024
Reviewer name: Tommy5219
5 out of 5 stars
5 out of 5 stars review

Replaced with the exact same washer

[This review was collected as part of a promotion.] This washer replaced another LG front loader I had for 15 years. Not much changed except for the Wi-Fi option which is not necessary and did not get. This washer throughly cleans clothes and should last as long as my last washer.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello, Tommy! It’s wonderful to hear your new LG Washer is living up to the legacy of your previous one. Fifteen years is an incredible run, and we’re glad your upgrade is delivering that same thorough clean you’ve come to expect. Even without the Wi‑Fi features, it sounds like the washer is doing exactly what you need—quietly, reliably, and effectively! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 26, 2020
Reviewer name: shurley
5 out of 5 stars
5 out of 5 stars review

So far, so good (even great!).

[This review was collected as part of a promotion.] Dials and buttons are fairly intuitive. We've been getting great results - it seems like it uses no water at all but stuff comes out clean. I use fleece for guinea pig bedding and it can be really tough sometimes to get the smell out - this washer has been getting even that stuff clean and smelling great! Occasionally tough to balance a load. Overall, it's a step up from the old washer (and we thought that one was good). At this point, if it continues to be reliable, we will be very pleased with this purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
Reviewer name: The Mama
4 out of 5 stars
4 out of 5 stars review

So far, so good!

[This review was collected as part of a promotion.] To this point, we are quite satisfied with the front-loading LG washer. It does its job well with minimum fuss and acceptable noise level. We do enjoy the happy tune it plays to let us know it is done washing. The only minus in our minds is having to lie on the floor to clean the filter occasionally, but we are senior citizens. Perhaps the only way to set that up, so we will learn to live with it. Overall happy with the purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2024
Reviewer name: jamtwel
5 out of 5 stars
5 out of 5 stars review

Energy efficiency on steroids.

This is my one month review of this LG frontloading washer. Yes I have used it a full month and the machine has performed well. One month is not enough time to explore the multiple functions available here but I am impressed with the solid performance so far. The laundry comes out clean and very wringed out. This saves on dryer time and more efficient energy usage. In use the washing action is very solid and the spinning action balanced. I think this may be a long term durable item.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi there. Thanks for sharing your one-month review of your LG front-load washer! It’s great to hear your washer is performing solidly and delivering clean, well-wrung laundry that helps cut down on dryer time and energy use. With so many smart features built in, there’s still plenty to explore, and we’re glad the washer is already making a strong impression. Here’s to long-lasting performance and laundry that fits your lifestyle! 🥂 For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ 🙂 ^David #Life'sGood

Aug 18, 2020
Reviewer name: JR19021
3 out of 5 stars
3 out of 5 stars review

some good, some not so good

This washer had the capacity I wanted and was priced right. Washes ok but the control panel is not user friendly, they should have added a backlight and charged a bit more. Also contrary to what on reviewer said, there is no custom button on the wm3500cw so you have to set the temps with each load. Also the book that came with it doesn't even give the default temps for all the settings and I don't believe hitting the cold wash button changes the rinse temps. I would avoid using some of the settings if I could find out what the defaults are for that setting. The link mentioned in the owner's manual that is supposed to give you a more detailed manual only gives you the same one it came with. Not even a picture of the control panel with what each button does. What I like about this washer is it is very quiet and doesn't vibrate the whole house like my last one. Nice tune when it finishes but unless you are standing right next to it, you won't hear it even on the loudest setting. If I were to recommend this to a friend I would also tell them about the down side.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane

Sep 28, 2023
Reviewer name: Hendrickson Homestead
1 out of 5 stars
1 out of 5 stars review

Worst machine ever

[This review was collected as part of a promotion.] Do not buy!! Have only had the washer for 2 years in our vacation home. This means it has only been used approximately 6 months a year. Had to replace motor and now a bearing went out. Was told by repairman that replacing washer was cheaper than fixing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hi! We understand you're experiencing issues with your washer's bearing and are here to assist. So that we can discuss your washer's warranty and all possible repair options, please reach out to us on our Facebook or Twitter platforms at the handle @LGUSSupport. If you don't mind, please include your phone number and washer information (model and serial numbers) in your private or direct message to us. We look forward to the opportunity to assist! ^Chris

Jul 25, 2020
Reviewer name: AllyCat Liz
5 out of 5 stars
5 out of 5 stars review

I have a LG 4.5 14 cycle

[This review was collected as part of a promotion.] Bought about 3 wks ago. Had. LG prior to this one for 10 years. Still ran great. My repairman told me the parts I needed were too expensive to spend on the ol girl after 10 years. Made me sick when I finally got someone to take it for scrap. Only had to replace 2 parts pump and rotor over 10 yrs. That’s why I bought LG again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 26, 2022
Reviewer name: TonieM
3 out of 5 stars
3 out of 5 stars review

Loudest washer I have ever heard

It does great cleaning clothes, and I love the extra capacity it has, but dang, it sounds like a jet engine is taking off during the spin cycle right in your laundry room. Just now it actually tried taking off when the spin took it out of its cubby. We caught it before it left the ground, however. Shocked by the power, worried about the volume... not sure we'll be keeping this model.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy