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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,111-2,120 of 2,560 reviews
Dec 31, 2020
Reviewer name: dar2443
5 out of 5 stars
5 out of 5 stars review

Fantastic features

[This review was collected as part of a promotion.] Bought this 5 months ago. Every load comes out clean and spin cycle is awesome. This is my first LG washer(I have used washers for over 60 years) and I love everything about it. My best friend was having trouble with her old washing machine, I had her bring a load of dirty cloths over . . .she was amazed how quiet the wash and spin cycle was and her cloths were so clean. She was very impressed. Thank you LG for making the best washing machine ever!!!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 16, 2021
Reviewer name: Unhappy John from LA
1 out of 5 stars
1 out of 5 stars review

No light!

I've never owned or operated a dryer that didn't have a light!!! This was not a cheap dryer, How does it not have a light!! I thought all dryers had lights so I did not think to question such a basic feature. I should have returned it. I regret buying it. Why doesn't the specifications clearly point that out?

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 29, 2020
Reviewer name: Emily10
4 out of 5 stars
4 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I have had my washer for about two months. It does a great job washing my clothes and linens. The spin cycle is a little loud, so it is best if it can be placed behind a closed door. The washer has a little jingle to tell you when it's done; it's oddly endearing sometimes.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 21, 2020
Reviewer name: HuiKim
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] This is second LG washer since 2005. (First LF washers lasted about 16 years). I was looking into other brand, but decided to go for another LG washer, because of reliability which I had experienced from first LG washer!!!)

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 8, 2022
Reviewer name: BwaneGraeme
4 out of 5 stars
4 out of 5 stars review

Great machine. Quiet and works well.

Getting this machine going nearly drove me up a wall. The test run was interrupted by a major flood. Although I had zip-tied the drain tube in place, the U-bend holding it is so flimsy the tube broke free and dumped the water on the floor. Fortunately my old machine had a decent strong U-bend which I was able to use successfully. During the water dump, I disconnected the machine and when I went to start it up again the Control Lock was on. Referring to troubleshooting in the manual, it told me to turn off the control lock, "see Control Lock under Functions and Extra Features". THERE IS NO MENTION OF CONTROL LOCK under Functions and Extra Features in the hard copy manual supplied with the washer, so I tried to look up the manual online. Selecting my model, WM3400CW, it gave a 404 error message - "The requested URL was not found on this server". Model WM3400CV was also listed, so I tried that. It turned out to actually be for model WM3450CW, but it contained the information I needed and I was able to turn off the Control Lock. After this very frustrating beginning and water damage to my floor, I finally got to use the machine and am delighted with it. I am impressed with how dry the spin cycle gets towels, and can reduce time in the dryer compared to my old machine.

Review from lg.com/ca
Helpful?7HUNDQCYJTK013578519234
Dec 7, 2020
Reviewer name: MichaelMcI
5 out of 5 stars
5 out of 5 stars review

Loads of room!

[This review was collected as part of a promotion.] This product is great! Instead of an annoying buzzer it rings out a very pleasant tune when each load is done. It's quiet and my wife and I were surprised that we can fit our king size comforter inside with room to spare! We love LG!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 25, 2020
Reviewer name: AllyCat Liz
5 out of 5 stars
5 out of 5 stars review

I have a LG 4.5 14 cycle

[This review was collected as part of a promotion.] Bought about 3 wks ago. Had. LG prior to this one for 10 years. Still ran great. My repairman told me the parts I needed were too expensive to spend on the ol girl after 10 years. Made me sick when I finally got someone to take it for scrap. Only had to replace 2 parts pump and rotor over 10 yrs. That’s why I bought LG again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Nov 15, 2024
Reviewer name: Billy
1 out of 5 stars
1 out of 5 stars review

Promised Delivery Dates are Lies

Don't trust the delivery dates posted when purchasing this item. They just make them up. When you reach out to Sam's Club because it hasn't shown up, they just tell you they have to contact LG, and will get back with you. Ordered on the 4th, promised delivery on the 13th. Today is the 15th and no one has a clue. I would've chosen another store had I known this would be the outcome back on the 4th. Just trying to save you the same pain by writing this review.

Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Customer Care

Hi, Billy. Thank you for sharing your experience with the LG Washer (WM3400CW) model. We understand your concern about the inconsistencies with delivery timelines. We strive to provide exceptional services and ensure a smooth and seamless experience. Since you’ve already reached out to Sam's Club, it might be helpful to follow up with their customer service at 888-746-7726 for updates. Sometimes, persistence can yield better results. If you have any other questions or need further assistance, please send us a private message on social media @LGUSSupport. We hope your situation gets resolved soon. ^Juvy

Jun 21, 2021
Reviewer name: aim265
5 out of 5 stars
5 out of 5 stars review

Quiet washer

[This review was collected as part of a promotion.] This washer is very quiet. I have checked it to see if it's running. I have my washer and dryer in a closet, so I needed a specific size and stackable. The WM3400CW fit all my needs and I love that there are different cycles. My old washer I had to choose the size of each load, this washer does it automatically which will save water in the long run.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
Reviewer name: sus39
5 out of 5 stars
5 out of 5 stars review

Washes the clothes Great

[This review was collected as part of a promotion.] I bought this in August of 2020 and have been very happy with how it cleans the clothes and saves water at the same time. It has many different wash cycle options. I like the front loader as I am short and often the top loaders are so deep I can't get my clothes out and I find them not to wash as well as the front loader. I'm very very happy with this one and would highly recommend it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234