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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,558 ratings2,553 reviews
  1. 5 stars69% (1,774)
  2. 4 stars18% (465)
  3. 3 stars5% (121)
  4. 2 stars2% (60)
  5. 1 star5% (138)

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Showing 2,111-2,120 of 2,553 reviews
Aug 27, 2024
CD024
5 out of 5 stars
5 out of 5 stars review

Best gift to myself

[This review was collected as part of a promotion.] I bit the bullet and bought a front load washer earlier this month, and I'm so glad I did. This was the best gift to myself. I love my washer. I won't let my husband near it. He wants to use it and I will not let him. The washer talks to me with cute little tunes to let me know it misses me. Gets clothes cleaner than my top load and sheets feel fresher. I'm so happy!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello there, we understand how much joy your LG WM3400CW Front Load Washer is bringing you, and we appreciate you sharing such a fun and heartfelt review. Treating yourself to a new washer — and loving it this much — is exactly the experience we hope for. It’s wonderful hearing how much cleaner your clothes feel, how fresh your sheets come out, and how those cheerful little chimes make laundry feel more personal. The fact that you won’t even let your husband near it says everything about how happy you are with your choice. We’re thrilled it’s been the best gift you’ve given yourself. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jul 19, 2020
Anonymous
3 out of 5 stars
3 out of 5 stars review

High Rating, Medicore Engineering

We did not waste money on the marketing features (WiFi seriously?, Steam heh?) and bought the model that does the job. The capacity is wonderful, but it cannot handle utilizing the capacity fully. The users manual is a joke, it comes in 3 languages and does not provide ANY information on the options the various cycles perform, let alone a schematic on your machine — basics! This product is another example of corporate CYA at the consumers expense, yet it’s the best of what’s available. Engineered obsolescence at it’s finest.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jan 5, 2021
leenie329
2 out of 5 stars
2 out of 5 stars review

very noises

[This review was collected as part of a promotion.] I bought this product in October. I noticed a lot of noises while running it. Notices it had a lot of noises when running the rinse cycle. I looked up causes and has water arrestors installed STILL MAKING loud Noises NOT HAPPY

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 18, 2024
Kevin Y
5 out of 5 stars
5 out of 5 stars review

LG is always the right choice, modern washer!

[This review was collected as part of a promotion.] LG never disappoints. Ease of use, plenty of modern features and most important of all reliability. We have been a LG product for our home and investment properties for the last decade. LG is one of the few companies that provides a great product and world class customer service! Thank You for keeping your standards and integrity as you have grown!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 28, 2023
Hendrickson Homestead
1 out of 5 stars
1 out of 5 stars review

Worst machine ever

[This review was collected as part of a promotion.] Do not buy!! Have only had the washer for 2 years in our vacation home. This means it has only been used approximately 6 months a year. Had to replace motor and now a bearing went out. Was told by repairman that replacing washer was cheaper than fixing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hi! We understand you're experiencing issues with your washer's bearing and are here to assist. So that we can discuss your washer's warranty and all possible repair options, please reach out to us on our Facebook or Twitter platforms at the handle @LGUSSupport. If you don't mind, please include your phone number and washer information (model and serial numbers) in your private or direct message to us. We look forward to the opportunity to assist! ^Chris

Aug 8, 2024
ABO6
5 out of 5 stars
5 out of 5 stars review

Quiet wash operation

[This review was collected as part of a promotion.] I'm not new to front load washers, but what I enjoy with this LG washer is how quiet the various cycles operate. I'm confident my clothes are thoroughly clean before I transfer them to the dryer. Also, love the chime rather than the buzzer when the cycle is finished.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello! Thank you for the awesome feedback! Sounds like your LG Washer is hitting all the right notes — whisper‑quiet cycles, a clean you can trust, and that friendly chime instead of the old-school buzzer definitely makes laundry feel a bit more civilized. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Dec 16, 2020
AARP user
4 out of 5 stars
4 out of 5 stars review

Cleans well and nice features

[This review was collected as part of a promotion.] Just the first month of use, so I can't comment on the main reason I bought an LG was for its reliability . It works well, has options for all the cycles like towels and bedding. The quick wash is great and cuts the time from about 70 minutes on normal to 25 minutes. It is not as quiet as my older machine, but the spin cycle is efficient and quiet. I wish the paper manual that came with the machine was more complete, you have to go to the website to get the full manual

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Emily10
4 out of 5 stars
4 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I have had my washer for about two months. It does a great job washing my clothes and linens. The spin cycle is a little loud, so it is best if it can be placed behind a closed door. The washer has a little jingle to tell you when it's done; it's oddly endearing sometimes.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 2, 2020
Ferris1982B
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I’ve owned this washer for a few months and it works like a charm so far. Have to use HE detergent and follow the recommendations for care and maintenance for the front loaders to avoid issues down the road. Manual does a good job explaining all this.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 26, 2024
Bob Mus
5 out of 5 stars
5 out of 5 stars review

2nd time around

[This review was collected as part of a promotion.] Our old LG washer finally wore out . It was efficient and did a wonderful job cleaning close so we already were prepared to shop for another LG. After consulting with a local washer repair compan, he left a strong impression that LG was still one of the most dependable (and affordable)machines on the market. Needless to say we remain satisfied withe the LG washer we bought and hope to have it for years to come

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello. From one trusty LG to another, it’s like finding a soulmate in the world of spin cycles! We love to hear about your experience with our LG team and LG washer. Please don't hesitate to reach out if you ever have any questions @LGUSSupport. Here’s to sudsy adventures and wrinkle-free days ahead! ✨ ~Kimmy