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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,031-2,040 of 2,560 reviews
Dec 31, 2020
Reviewer name: C2VB
5 out of 5 stars
5 out of 5 stars review

Solid Performance

[This review was collected as part of a promotion.] This is our second front loader and our first direct drive. Which works better than the belt. Although some of the wash times are longer, it really cleans the clothes for the least amount of money. I really like the Cold Wash feature. It's longer time but it uses different agitation methods to give you a warm water result using cold water. There's plenty of room to wash our queen comforter - we found it best to use medium spin so it doesn't give an error code. So there is another positive, there's plenty of setting adjustments to make just about everything work for you.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 7, 2021
Reviewer name: Ken and Cheryl
1 out of 5 stars
1 out of 5 stars review

Vent housing can't stand the heat and warps

The dryer vent on our dryer can't slight all the way down, because the bracket that holds in in place warps. Now our clothes are catching on the filter and getting torn or pulled out of shape. The problem started about a year after we got the dryer. We replaced the filter, but about a year and half later, the same thing is happening again. Now we can't even push the filter all the way down.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 1, 2025
Reviewer name: cep62
4 out of 5 stars
4 out of 5 stars review

Good basic dryer

I wanted a good basic dryer & didn't feel that I needed some of the fancier features offered. I also didn't care about having another app on my phone. This one fits the bill but I wish that it was more flexible. I prefer to use low heat for most of my drying however for most of the sensor-drying settings, it goes to medium heat and it will not permit me to change it. In order to use low heat, I have to do a timed dry instead which is rather frustrating since my 22 year old dryer that I gave up let me set for what I wanted. It works well but I just wish the settings were more flexible.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! We appreciate you sharing your feedback with us about your LG dryer, and we're always here to help make using it easier for you. On page 36 of the owner's manual, it offers tips on how to adjust the cycle settings of your unit so you can enjoy it better. Please feel free to reach out to us on social media at @LGUSSupport if you need any additional assistance! *Josh

Nov 16, 2024
Reviewer name: Beware of this product
3 out of 5 stars
3 out of 5 stars review

Bad choice for washer and dryer purchase

We purchased this washer and dryer and are less than satisfied. The company has been non responsive in requests for better instruction manuals in hard copy. The displays on the front of both the washer and dryer are impossible to read as they are not back lit. Impossible to read unless using a flashlight to shine on the screen. Very disappointed and they were not cheap. I recommend not purchasing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there, thank you for sharing your thoughts. We want every customer to feel confident and satisfied with their purchase, and we’d love to help find some more information. While our manuals are available online for convenience, we understand the value of a hard copy and will take this feedback to the team. For the display visibility, we’d be happy to explore any adjustments or tips that might improve your experience. If you'd like, send us a message @LGUSSupport, and we’ll work with you one-on-one to find the best solutions. ^ Diego

Dec 7, 2024
Reviewer name: Ah00
1 out of 5 stars
1 out of 5 stars review

Mildew

[This review was collected as part of a promotion.] Horrible! It was supposed to be new but smells moldy. I have run cleaning loads and vinegar but everything smells moldy and nothing comes out clean. My towels smelled so bad after washing that I had to buy new ones. I had an older lg washer and tried to just replace but this is awful.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hey there! Let's help get your clothes smelling clean and fresh whenever you use your LG washer. We appreciate you letting us know about trying the cleaning cycle, and we'd be happy to offer you this troubleshooting link (https://tinyurl.com/29v7bqh7), which provides additional tips to help with odor. So we can make sure you're fully taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Dec 27, 2020
Reviewer name: SPFLD
5 out of 5 stars
5 out of 5 stars review

VERY QUIET

[This review was collected as part of a promotion.] My wife and I bought this dryer several months ago and wanted to have some working experience to write a review. This gas dryer is exceptionally quiet and does a fantastic job of drying uniformly. Having it on top of an LG Pedestal makes it very easy to load and unload.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 12, 2020
Reviewer name: sus39
5 out of 5 stars
5 out of 5 stars review

Washes the clothes Great

[This review was collected as part of a promotion.] I bought this in August of 2020 and have been very happy with how it cleans the clothes and saves water at the same time. It has many different wash cycle options. I like the front loader as I am short and often the top loaders are so deep I can't get my clothes out and I find them not to wash as well as the front loader. I'm very very happy with this one and would highly recommend it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 11, 2020
Reviewer name: Marianne4290
3 out of 5 stars
3 out of 5 stars review

Large variety of cycles

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 4, 2024
Reviewer name: ItShouldLastLonger
2 out of 5 stars
2 out of 5 stars review

Worked great, until it didn't.

It was great when it worked. 2 years and 7 months after buying and installing the control board is no good. We're out of factory warranty too. After getting error code TE1, troubleshooting and research I learned that the circuit boards are a common fault with LG dryers.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social

Hey there! We appreciate you sharing this with us and for your efforts in troubleshooting. We want you to be able to relish every moment with your LG dryer, making your laundry days a little brighter! So we can make sure you're taken care of, please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn

Dec 11, 2020
Reviewer name: DML 21
5 out of 5 stars
5 out of 5 stars review

Awesome Washer

[This review was collected as part of a promotion.] This is my second LG Front Load washer. My first one lasted 10 years!! Loved that washer - Love This Washer!! I wash 3 times a week and at least 4-6 batches each day. Clothes always come out completely clean, the washer is quiet, has many different cycles for regular wash, delicate wash and everything in between. Love it and my LG dryer. Great products!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234