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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,021-2,030 of 2,560 reviews
Jan 9, 2025
Reviewer name: EricJL
5 out of 5 stars
5 out of 5 stars review

Cleans like a dream

Here’s a positive review of your LG washing machine: I’ve been thoroughly impressed with my LG washing machine. It’s incredibly quiet during operation, which makes it perfect for open-concept spaces or households where noise is a concern. Its efficiency is another standout feature—each load is cleaned thoroughly, leaving clothes fresh and spotless. The wash cycles typically take around 75–90 minutes, which might feel lengthy to some, but the quality of the clean makes it worthwhile. Maintenance has been hassle-free, too. By leaving the door and detergent drawer open after each use to allow airflow, I’ve had no issues with odor or mold, which is a common concern for front-load washers. Overall, it’s a reliable, well-designed machine that delivers on performance. Highly recommend it for anyone looking for a combination of quality and care for their laundry!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

We’re thrilled to read how much you’re enjoying your washing machine, the quiet operation and efficient cleaning truly make laundry day effortless. If you'd like to further enhance your experience, consider pairing it with an LG dryer for a perfectly matched set. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Jun 12, 2023
Reviewer name: Hornbeam
5 out of 5 stars
5 out of 5 stars review

Used a few months, very satisfied

I've been using this washing machine for a few months now and have been very satisfied. I have tried a few wash settings; there are many settings, but a few meet my needs. The washing comes out very clean. With the high spin, much water is removed, the washing dries in a 1/2 hour in the dryer. This machine requires less water to do a large wash than my old top loader. I'm glad this is a water conserving machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social/LG

Hi, there! We are over the moon to learn that your LG Ultra Large Front Load Washer is providing you with a five-star experience! We also appreciate you telling us about the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita

Jul 5, 2025
Reviewer name: JenC83
4 out of 5 stars
4 out of 5 stars review

Very happy six months in

We have had this machine for six months since December 2024. So far it is a great machine. Our clothes are clean, the machine is quiet and the chime at the end of the cycle is pleasant and reminds us the load is finished. We leave the door and compartment open at the end of the cycle to keep the machine mold and mildew free and have had no odor issues. The only downside that I can see is that if you wash something bigger and heavier such as a large blanket or light comforter the machine moves out of place while it spins due to the weight. I haven’t put any really heavy comforters in it, just a light one. But it’s not a big deal.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team - Diego

Hey Jen! We're thrilled your LG washer has been a great machine over the past six months, with clean clothes, quiet operation, and a pleasant chime! It's fantastic you're keeping it mold and mildew-free. We note your observation that the machine moves with larger, heavier items like blankets, and appreciate this insight. Thanks so much for sharing your positive experience and valuable feedback! ^ Diego

Jun 8, 2024
Reviewer name: Poorgirl39
2 out of 5 stars
2 out of 5 stars review

Too many issues

I've had my washer for almost a year and have had issues with the locking mechanism 3 different times!! It either locks my clothes inside or it just won't lock. Then I have to wait weeks for someone to repair it because there are no techs in my area. When it decides to lock and unlock as it should, it's a decent machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

Hello there. Thank you for sharing your experience with us about your washer. We're sorry to hear that the unit has a locking issue and you had to wait weeks for someone to repair it. We want to see if we can help you with looking for a repair. Please send us a private message on Facebook and Twitter @LGUSSupport and we'll be more than happy to assist you. Looking forward to hearing from you.

Jan 7, 2021
Reviewer name: Ken and Cheryl
1 out of 5 stars
1 out of 5 stars review

Vent housing can't stand the heat and warps

The dryer vent on our dryer can't slight all the way down, because the bracket that holds in in place warps. Now our clothes are catching on the filter and getting torn or pulled out of shape. The problem started about a year after we got the dryer. We replaced the filter, but about a year and half later, the same thing is happening again. Now we can't even push the filter all the way down.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 18, 2024
Reviewer name: Kevin Y
5 out of 5 stars
5 out of 5 stars review

Great Features and Reliability!!

[This review was collected as part of a promotion.] Bought this last month and it is by far the best washer we’ve ever purchased. We’ve owned 5 different investment properties and outfitting them with washer and dryer combos for the last 10 years. LG is one brand that has never let us down.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 2, 2024
Reviewer name: Ro2024
4 out of 5 stars
4 out of 5 stars review

Fifty/fifty

[This review was collected as part of a promotion.] Love this washer. Bought it in 2020. Last year I took notice it was leaking down the side of my machine. Causing it to rust at the dispenser down to the clean out door. In 2024. Our dispenser was replaced. As of now I is not leaking.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 29, 2021
Reviewer name: Narcisa
1 out of 5 stars
1 out of 5 stars review

No happy with it

[This review was collected as part of a promotion.] I bought this washer and I have used it for three months and I have never used a machine in which I have had to dilute the fabric conditioner, I use Downy. I have used that for 30 years and I have never have had that situation. I have follow that instruction and now the machine does not deliver the downy on the rinse cycle. I have clean everything , every tray and every tray. Still downy is not delivery in the rinse cycle. I don't know what to do. I would like to call for service . I can't find the # to call.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). If you prefer to call, our number is 800.243.0000. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 21, 2023
Reviewer name: Ben128
1 out of 5 stars
1 out of 5 stars review

Flawed design collects residue and stains clothes

[This review was collected as part of a promotion.] The seam between the drum and the rear of the machine is too wide and shaped in a way that it collects this black residue/debris, which stains clothes. Very poor design with no seal and too wide of a tolerance. I can stick a credit card in the seam and pick out chunks of this gunk, very upset with this purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly

Jul 2, 2023
Reviewer name: DaveNK
1 out of 5 stars
1 out of 5 stars review

Temperamental washing machine

What a piece of junk. Changing the wash and rinse cycles to cold water requires 2 hour wash time, but sometimes still rinses in hot or very hot water. Is temperamental when you change settings from the default. On a regular basis water doesn’t drain completely. Will not buy LG ever again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from Social Media

Hi there, Dave. Thanks for reaching out to us about your front load washer. We''re sorry to hear that your unit has a number of issues like the temperature of water and the draining of water. Here is a link that might help you with the temperature settings: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 Here is another link about draining the water completely: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin-CT10000012-1337717767769 But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly