Hi, Veri. Thanks for reaching out. Hopefully you were able to get the leakage fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s great to hear that you’re enjoying how quiet it runs, how well it cleans, and how easy it is to level and operate. This model is designed for efficient performance with a smooth, user‑friendly setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

We appreciate your review and pointing out the exceptional performance, value, and quality available in the 4.5 cu. ft. Ultra Large Front Load Washer. Enjoy the efficiency and features this washer has to offer! Don't forget to perform the tub clean cycle as often as recommended in your owner's manual! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris