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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars2,546 ratings2,541 reviews
  1. 5 stars69% (1,769)
  2. 4 stars18% (462)
  3. 3 stars5% (120)
  4. 2 stars2% (59)
  5. 1 star5% (136)

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Showing 151-160 of 2,541 reviews
Apr 15, 2021
JennyB74
5 out of 5 stars review

Verified Purchase

Great washer for the price.

[This review was collected as part of a promotion.] I bought the LG WM3400CW Washer as my second choice. The deciding factor was the dimensions of the washer. Since, the last time I bought a washer the dimensions overall had increased in size compared to my old one. Which caused a lot of problems of getting ones into the designated laundry space. The washer capacity is larger than old washer, I was able to wash a queen size comforter easily. Our clothes comes out cleaner and smelling great. I am still getting use to how long the wash cycles are.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 7, 2022
Always laundry
5 out of 5 stars review

Verified Purchase

Absolutely love it!

[This review was collected as part of a promotion.] This is a replacement for a previous LG washer purchased in 2008. It’s so quiet, does not get unbalanced has excellent washing options. This time we also purchased the pedestal. Makes it much nicer to reach in to grab wash before. Bending down to switch to dryer. Will always have LG products!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 20, 2022
LuSue
5 out of 5 stars review

Verified Purchase

Exceptional

[This review was collected as part of a promotion.] We purchased this about a month ago and I can't get over how well it cleans, yet SO quiet I can barely tell it's running. Love the little jingle it plays when the cycle is complete. Thus far I am very pleased with out purchase.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 6, 2024
Ecossearthur
5 out of 5 stars review

Verified Purchase

Awesome clean clothes

[This review was collected as part of a promotion.] We absolutely love this new washing machine. Our old one from 2007 has lasted us well indeed. This new one is so much quieter and is super easy to ooperate and load. Even though we are a family of 2 we have a lot of washing as we rund and own a horse ranch, so our jeans and clothhes get very dirty and dusty on a daily basis. So far the washing has come out i think cleaner that before. Zero issues!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 28, 2022
DoroDB
5 out of 5 stars review

Verified Purchase

Excellent machine

I live this washer. It is one of LG’s lower models however it had lots of cycle options and plenty of capacity for king size bedspread. It is easy to use, the drawer fir products works well and is easy to add liquids. Nice color of white and the door seals tightly. I am extremely pleased.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 30, 2021
Yellowjacket74
5 out of 5 stars review

Verified Purchase

Simple to operate - outstanding performance

[This review was collected as part of a promotion.] We bought this product (plus the stackable dryer) a few weeks ago. The support and service at installation and understanding the features and ease of use exceeded my wife's and my expectations. What had been a choire with our old equipment became a pleasure - who would do the laundry? was a now a competition to do it, not avoid it !!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Sep 3, 2021
JMShep
5 out of 5 stars review

Verified Purchase

Love the large capacity

[This review was collected as part of a promotion.] Been using for about a month and the size of washer is awesome. I wash all the bedding every week because out dog sleeps with us. The king size comforter fits perfectly and the machine is super quiet. No need to close the laundry room door. Load comes out perfectly clean and very well spun, less drying time!!!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Oct 12, 2021
RaNP
3 out of 5 stars review

Verified Purchase

Okay washer

[This review was collected as part of a promotion.] I bought this 3 months ago. I'm not so impressed. It washes okay, but you can't fill it up, or the stuff dont wash properly. So it's smaller than you think. Also, it has a quick wash option which only works for a few items inside. It uses less water and does not wash properly if you put in a full load. Those are the things I'm upset about..otherwise it washes..

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 10, 2022
Cat1492
5 out of 5 stars review

Verified Purchase

WM3400CW

[This review was collected as part of a promotion.] I bought this machine to replace the previous model which worked for 9.5 years. As we are a very sporty family, we love the speed wash. The larger drum is handy for large blankets, and the faster rpm spin makes for less drying time. So far very happy!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 8, 2023
Carwar001
1 out of 5 stars review

Verified Purchase

Totally unhappy

[This review was collected as part of a promotion.] We purchased this washer after having our other LG for many years. It hasn't kept its balance so pretty much any load takes about twice as long to cycle while the machine is starting and stopping the spin cycle...so.eti.es just stopping with the UE error message. And definitely can't put more than a light load in for any chance that it will complete the cycle. Very unhappy with this machine and not certain I will ever look at LG products again.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

We apologize for the frustration and disappointment you've experienced with your LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW washer. It's disheartening to encounter balance and cycle issues, especially after having a positive experience with a previous LG washer. To address the balance and cycle problems, consider the following steps: Check Leveling: Ensure that the washer is properly leveled on the floor. An unleveled washer can cause imbalance issues during the spin cycle. Check Load Size: Avoid overloading the washer. Make sure you're following the recommended load size and type guidelines in the user manual. Load Distribution: Distribute the laundry evenly in the drum to help maintain balance during the cycle. Check for Obstructions: Inspect the drum and door seal for any foreign objects or obstructions that may interfere with the spinning process. Verify Water Supply: Ensure the water supply is sufficient, as insufficient water may contribute to imbalance during the cycle. If you've tried these steps and the issues persist, it's essential to reach out to LG customer support at @LGUSSupport on Facebook or Twitter. Explain the specific problems you're facing with the washer and provide them with the model and serial number of your machine. They should be able to assist you with troubleshooting and arrange for further assistance or service if needed. We understand your concerns about LG products based on this experience, and we apologize for any inconvenience caused. As a valued customer, your satisfaction is vital to LG, and they should work to address and resolve your concerns promptly. If there's anything else we can assist you with or if you have any more questions, please don't hesitate to let us know. Thank you for sharing your feedback, and we hope your washer's issues are resolved to your satisfaction. ^Danee