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Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

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Showing 21-30 of 452 reviews
Aug 6, 2020
Fnssm
3 out of 5 stars review

Verified Purchase

bonitas

Se ven muy bien pero cuando pasó una grabación no puedo hacerlo rápido y si busco algo que pasó nesecito saber la hora exacta y si no la sé tengo que estar todo el día mirando la grabación.y lo otro es que no tienen volumen pensé que era algo normal que todas la tenían.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
May 3, 2020
ittgamer
4 out of 5 stars review

Verified Purchase

Amazing sharp 4K clarity for a security camera.

I purchased the new 4K HD 1TB 4 camera system as my other HD unit only included (2). Overall the display is "super crisp". That is a plus, however my older system allowed me to see a greater area of coverage. I expected a wider viewing range as it advertises and it being 4K, but honestly it really gives you a lot less viewing area. Picture width horizontally in comparison to the HD unit is actually the about the same, but vertically (top to bottom) it cuts off "a lot". In the most important area of my home facing the road and my front porch I am now having to use (2) cameras to see what I could see previously with just the (1) camera. I have adjusted every camera detail withing the easy to use unit, and I cannot get a better coverage image. Overall, the clarity is amazing with true 4K live display up to 15fps. On the upside, I can now read license plates on parked cars, I can see extreme details of objects I couldn't see before at the cost of previous coverage area. I don't know if this is supposed to be the give and take of greater quality picture, but I could see plenty enough detail before of people, objects, etc, before this upgrade. The system is not all bad, the connection to the internet was simple. Within minutes I was able to stream live view right on my android phone. Which actually helped me with the installation because I could use my phone to position the cameras. Kept me from going up and down a ladder a hundred times to get an optimal view. I really hope this review helps others when considering to make this purchase.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Jul 26, 2021
Anonymous
4 out of 5 stars review

Verified Purchase

About movement recording stretching

I installed Defender CCTV DVR in many place of my friends and families. It’s great results but in video I found one issue like movement vision is not good steady results are good. Example a person or car movement stretched not like Poe or nvr. Only this issue should be solved. Thanking you

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hi Alpeshkumar! Thank you for your honest review. We would love to help you get the most of your system and please use the chat feature on our site. https://www.defendercameras.com Support is available from Monday to Friday from 8 AM to 4 PM EST. We are always happy to help in any way we can! Yvonne M. | Defender Customer Experience Expert

Nov 29, 2021
Dillon
4 out of 5 stars review

Verified Purchase

Defender 4K

Picture quality is quite good for the price, was surprised. Only thing I don’t like so far is that I had to mount a camera sideways to get a taller narrower picture to cover my whole driveway. The image on the app or display monitor is sideways and can’t be rotated.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Dillon, Thank you for your four-star review. We are happy to hear you love the quality and value. I am sorry to hear you needed to mount a camera sideways for a more narrow view. Thank you for your feedback, I have passed this recommendation on to our Research and Development team as we are always looking to improve. Thank you for choosing Defender, to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert

Jan 16, 2022
Happy Buyer
5 out of 5 stars review

Verified Purchase

Amazing Cameras

We were very surprised on how fast the shipping was. We are thrilled with our 4KUltra HD Wired 4 channel system. The videos are amazingly clear! The app is outstanding. First time set up takes some time - - but all the while worth it! Everyone is impressed with the quality of the system. Worth every penny! I am looking forward to purchasing an additional couple of wifi cameras in the near future.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Anonymous! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Dec 10, 2020
Kallen
4 out of 5 stars review

Verified Purchase

Nice system, great picture and recordings.

I was upgrading my system to 4K and was looking online and saw this deal for the system and 8 cameras. I installed the DVR and it saw my old cameras and seemed to work fine. I am slowly installing the 4K 8MP cameras as I have time. I had purchased another brand PTZ camera and had a problem with the video blanking out. Called Defender support and when I mentioned other then their brand camera they DO NOT SUPPORT anything but their brand no matter the issue. Even though the camera was supplying video to the DVR and the video on the DVR blanked out they didn't want to here it. I think the manual should be more in-depth for those who aren't novices. Other then that support was good and I am happy with it so far.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Kallen! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the system and our customer support. As we have not been able to test our compatibility with third-party products, you would be able to consult with the PTZ camera user manual or their support line. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender 4K Ultra HD 4TB Security System. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 20, 2021
PG105
4 out of 5 stars review

Verified Purchase

The product.

Camera system is a very good system. The only issue I personally have is the DVR fan is a little loud for me. My old system was in my living room so I did not want to move all the wires for my new Defender system. The app could be a little better. I have to open twice to get the cameras to refresh.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello PG105! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Aug 26, 2022
Munster
4 out of 5 stars review

Verified Purchase

PDF Manual

The unit works awesome. Had some issues getting it set up but figured it out. I know you have a on line service for trouble shooting but it would be nice if there was some sort of trouble shooting guide in the down loaded manual. Otherwise all is good. Thanks Much, Steven

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender

Hello Anonymous! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Dec 5, 2021
Kayla
4 out of 5 stars review

Verified Purchase

Price was good

Day two having this system so we are still getting to know it (settings); the image quality during the day is perfect and night is decent, our license plates are blurred but because we have Christmas lights up perhaps that has something to do with it? We also noticed the time and date stamp letters have black and white font which is strange.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Kayla! Thank you for taking the time to review the Defender 4K Ultra HD Wired 4 Channel Security System with 4 cameras. We are so glad to hear you are happy with the clear 4K resolution. Please note that any lights close to the cameras may cause glare. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Jun 29, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Outstanding performance

Customer service to select the right camera was phenomenal. Defender took a lot of time to explain all options and differences between the systems. They assisted me with the best possible price and warranty. Cameras are super clear. Good mobile app to view while away from home.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender

Hello Kim! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert