Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. forMember photos
Nice security system
[This review was collected as part of a promotion.] This is a very nice wired security system! All of the needed components arrived nicely packaged. The system is fairly easy to install and comes with an easy to understand set up guide. The cameras are light weight but are quality built and sturdy. The DVR component is slim and easy to store with other components. The picture quality is remarkable with excellent night vision. This is a great security system!
Hi Angela, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Awesome System with Great Features
I installed this same system at the school where I work and was so impressed with it that I bought a system for my home. It is easy to install and setup. The video quality is excellent, even at night. The DVR is easy to use, and the app is fast and easy to use as well. I highly recommend this system.
Hello vcarruthers, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert
Mixed feelings so far
I installed this to monitor my business and property. Installation and set up was a breeze. I am disappointed in the video quality because I am not able to zoom in to see a license plate because it's fuzzy. However, I recently noticed that the default settings for video defaulted to Medium and I have not increased that yet because I only installed 4 out of the 8 cameras (plan to install the other 4 this week) and I am concerned about how much of the 2T disk drive it will use once I get all 8 installed. I have all 4 cameras set to motion detection only, but 2 of them capture street traffic on a rather high traffic road. I hope to prevent it from recording the street once I get all 8 cameras up so I;m hoping I can increase video quality setting.
Hello Craig, thank you for taking the time to write a review. We appreciate the feedback. if you need help with the video quality settings please reach out to our support team by email or phone. Martin R. | Defender Customer Experience Expert
The video is excellent , the app is free, the set up was a breeze. Now I could ramble on but I'll get to the point , I am older and the menu took a while for me to figure out but I am learning it and their are so many options to personalize the system to your liking ! The app is good and there are no fees. Really impressed by the night vision , it is much better than I thought it would be. I bought this wired sytem and because I had good access to my attic and eves, with a little planning it was easy to set up , your mileage may vary. recommend, heck yes !
Hello Marko! Thank you for taking the time to review the 4K security system. We are thrilled to hear you are impressed by the quality and the night vision! The free app, is very important to us as well, we are glad to hear you are enjoying it. We are glad to hear we exceeded you expectations! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Easy use and set up
This system was a very easy setup and was crystal clear and able to give us this vision that we were looking for. And also gave comfort to an area that was well needed to be monitored. Having this system place in foster home will be a great help to which child is doing what as well as protection by knowing if anyone is outside creeping around.
Hi Paul, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Best security system
Since I had previously bought a 4 camera wireless system for myself about 2 years a go, I recommended this system for our church. The 4K cameras have amazing resolution and already have captured some unwelcomed action in the church parking lot, including watching some wolves walk across in the middle of the night and identifying a delivery made when no one was present. Presently we only have 6 cameras installed and will get the other 2 installed later during warmer weather. We did have to purchase extensions wires for some of the cameras. My personal wireless system survived the cold for 2 winters (up to -30C) and are still working great. Looking forward to the security this system will provide our church.
Hello Jim, thanks for writing a review. We are happy that you are part of the Defender Family. If you should have any other questions please contact our support team by phone, email or live chat! Martin R. | Defender Customer Experience Expert
Love this system
[This review was collected as part of a promotion.] I absolutely love the camera system! My husband mounted them up but has them turned the wrong way so he will going back to fix those! The image quality is amazing. Even when you zoom in, it still looks good. We used a monitor to hook these up to. The setup was extremely easily. Everything is pretty self explanatory. We would definitely recommend this to anyone needing security cameras.
Hi Heather, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great product with great features!
[This review was collected as part of a promotion.] The Defender 4K (8MP) Wired Security System with 4 Cameras is truly a great product. It has so many great features. It comes with everything you need, and you don't have to pay for any monitoring, just download the free app. for it. The 4 cameras are light and adjustable, and small. It provides up to 4k resolution. 8MP for recording speed. It also provides infrared LED for night vision up to 100 feet. The security system also comes with the DVR and it's thin, so no bulk at all. You also have remote viewing from your phone. Weather resistant also. Picture quality is also great It took us about 3 hours to get everything going, that's including getting the free app installed too. We live on a rural area, so since we've been using this security system, we feel so much safer inside of our home, and also when we leave.
Hi Bobbie, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Defender 4K
We purchased The defender Security system 4K about a month ago and are very pleased to date. The features included are basically easy to understand. Just takes a little time to feel comfortable with it. We purchased a wireless remote which makes the functionality much easier. We did the installation ourselves wasn’t too bad.
Hello Barn n Bob, Thank you for taking the time to review your new 4K system! We are happy to hear that our DIY setup was easy for you and you are enjoying all the great features that come along with your system. Best Regards, Maha M. | Defender Customer Experience Support Expert
Great system
[This review was collected as part of a promotion.] I am very happy with this security system. It was very easy to install. The camera angles are very wide and picture is very clear. Night pictures are also very good. The app for my phone is easy to use so I can check cameras at any time.
Hi Stacey, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!