Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. forMember photos
Excellent image quality
I bought the 4K system with 8 cameras. This was to replace an older Defender system I bought about 3 years ago. These cameras are far superior to the older ones. I put the cameras in the same spots all around my house and I am amazed at how much better and farther I can see both in daylight and darkness.
Hello Thomas, thank you for taking the time to review your Defender 4K security system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
Great features!
[This review was collected as part of a promotion.] I recently received this and finally got a chance to hook it up! I love how quick and easy it was to install and connect to our phones! I am able to see what is going on where I am not able to see on my farm! This is great!!!!!!
Hi Sarah, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great when wired but App needs improvements
I bought this in early July and finished the set up mid July for my business. We finished in 3 days. It took long because of the numerous old wires above the ceiling. Also remember that the ends of the wires are different so don’t put them the wrong way or it’s a lot of work. Also, I was initially worried that I had to put 4 cameras 6 feet apart from each other As it said in one of the reviews, but when I received the package, I found out that the wire was 60 feet long. Overall, don’t be worried about the length of the wire. Setting it up on my monitor and TV was easy. I had to buy a HDMI splitter though so I put it on both my monitor in my back office and TV near my view at all times. Also, I learned that you should get an active HDMI Cable if you need a long (30 ft+) HDMI cable. Also, for this specific model, you are not able to add audio even though there is a port on the DVR for audio. Also, would recommend using a power strip or battery back up to put all your plugs in one spot. You can do an immediate 5 minute play back on 1 camera. I wish you could do play back on all of them at the same time. Resolution is great and can also zoom in. I wish there was a desktop app for this. The app on the App Store for iPhones and iPads is decent. The resolution is not the best on the app. I have the highest speed internet from my provider. The playback on the app is also very slow. The company should work on making the app better and also developing a desktop app for Windows and Mac. Otherwise, much better than my old analog cameras.
Hello Mike9! Thank you for your detailed review and feedback on our Defender 4K system, this feedback helps us to ensure that we are creating the best possible systems for our customers!. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
Defender Home Safety For My Family!
[This review was collected as part of a promotion.] I received the Defender 4k four camera security system neatly packaged in a convenient sized box. I was super excited to use this security system in our three story home as you can never be safe enough. To my very pleasant surprise, the system arrived with all the items needed including the DVR, analog cameras, HDMI cable, USB mouse and quick start guide. I was very impressed that there was nothing else needed to purchase at all for installation. I was very pleased with the slim DVR that takes up not much room at all. A window decal was also included for a warning sticker. This is a great and complete system! There is no fee for monitoring as you can do it from the convenience of your phone via the free app. The cameras are very light and adjust so you can place them strategically for the best view possible and I plan to purchase more cameras as our home has a large backyard that is wooded. The cameras provide 4k resolution and 8MP for recording speed. There is also infrared LED for night vision. The Defender 4K security system will provide me and my family many safe years for which I am grateful. For me, installation proves to be a bit more complicated and I will have it properly installed.
Hi Karen, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great cameras for the yard!
[This review was collected as part of a promotion.] We have very little lighting in our backyard and woods behind us. I wanted outdoor security cameras for both the front and backyard. They were easy to install and I like having the multiple cameras around our property perimeter. This is my first time having outdoor security cameras and I am very happy with these.
Hi Amanda, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
super cool
[This review was collected as part of a promotion.] i just got this on saturday, it looked so hard to set up, but we are in the process of finishing it all up, there is a lot of pieces to put together, the instructions are pretty easy to understand, although i need a usb card to activate the system, in the process of doing that now.
Hi Andrea, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
I installed my system about 3 weeks ago. The installation for the cameras and the DVR are easy; the hardest part is pulling your soffit and installing braces depending on how you are anchoring your cameras. Picture quality is great on the cameras and the app is awesome! When I'm out of town on travel, I can look up in real time what is going on at my house as well as use playback to look up motion events that occurred.
Unbelievable Views
[This review was collected as part of a promotion.] I was looking for a simple to use but high quality security system to monitor outside my business. The Defender system was very easy to install and the mobile app works great. The 4K cameras make viewing what is going on around the shop sharp and clear. The night vision is very clear as well. More than likely that is when I will need it most.
Hi Joe, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Great system!!
[This review was collected as part of a promotion.] I’m sometimes a little overwhelmed with technology but this was easy to install!! The picture quality is really good and the camera angles are wide. I was really pleased by the night picture quality, very clear! - and I’m so glad to finally see what’s getting into my garden at night!! Would definitely recommend to others!
Hi Sara, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Clear perfect picture
[This review was collected as part of a promotion.] Defender 4K (8MP) Wired Security System with 4 Cameras is easily set up and has a clear perfect picture. I set it up in my restaurant covering the registers and kitchen and it's wonderful! You can see everyones face as clear as if they are standing right in front of you...
Hi Shaine, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!