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Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

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Showing 191-200 of 452 reviews
Feb 10, 2020
MASH4077
5 out of 5 stars review

Great system!

I just finished my install this last weekend. At first I thought how would I ever use 16 cameras but as I was designing the coverage areas I was glad I had 16! The picture quality is amazing. I would recommend that before you install the cameras that you temporarily attach at least one and move it around live to different locations so you can see exactaly what the coverage will be like and where the best placement would be. My only thing left to figure out is if I can use a 720p monitor instead of a 4K.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Customer Experience Expert

Hello Mike, and thank you very much for taking the time to review your Defender wired 4K security system. We are so glad to hear you are happy with the picture quality. You can definitely use a 720p monitor and not a 4K. The monitor will have to be a stand alone monitor (not hooked up to a computer) or a TV set (does not have to be a 4K TV.) Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K system, because without you and our other customers, Defender would not be the name it is today!

Apr 30, 2019
Athlone
4 out of 5 stars review

Great System

[This review was collected as part of a promotion.] A great system that provides high quality picture and recording that helps you secure your home. Initially was contemplating getting help installing the system but after reading the instructions wanted to try myself and was able to install within a couple of hours. There is quite a lot of functionality available especially an app where you can receive notifications , a great system at an affordable price point to secure your home and providing that additional security.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Santosh, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 22, 2019
New Englander
5 out of 5 stars review

Outstanding Quality

[This review was collected as part of a promotion.] The Defender 4K (8MP) Wired Security System with 4 Cameras is simply outstanding. The video quality (resolution) is truly superb both on the monitor & phone. I feel much more secure having the data stored on site and available to access 24/7. Accessing the video stream on the phone is wonderfully quick as I've had other systems that had quite the lag time but this is nearly instantaneous. The manual is well laid out & easy to follow. 5 stars - very impressive system perfect for any office.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Lisa, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

May 14, 2019
Kate22
5 out of 5 stars review

I feel safer

[This review was collected as part of a promotion.] I feel so much safer after installing these. When I am home alone I can check to see what the sounds are coming from my outside the window. Easy to install and the picture quality is great. This would be great especially for someone who lives alone

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Kaitlin, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Nov 21, 2019
MmsT
5 out of 5 stars review

Cool tech and great piece of mind

[This review was collected as part of a promotion.] This security system is really a nice option for great piece of mind and keeping an eye on places you cannot see on your property and in your home. After reading and looking at it, we opted for some outside assistance to be sure we got the most out of it. And the picture quality is great for such a small camera! We can watch our shoreline and boat, the front and rear doors, as well as a few other choice locations around the house and garage. We are very happy with the ease of use and quality of the product.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Support

Hello Tiffany Diaz, and thank you for taking the time to review your Defender 4K wired security system. We are so happy to hear you are enjoying your system. Please reach out to Defender via phone, chat or e-mail should you require any assistance.

May 17, 2019
Allie17
4 out of 5 stars review

Clear views and quality equipment

[This review was collected as part of a promotion.] I've been using the Defender Wired 4k wired security system for just over two weeks. I got the system and it was very well packed. It was organized and contained a lot of parts! It was a little intimidating for me to at first. I wanted a hard wired system because I was hoping for consistant quality. I still have to tidy up the wiring. The directions seemed too technical so I followed them slowly, step by step. Set up was mostly smooth for my first time installing something like this. I looked up a few details on the internet to make sure I was setting the DVR up correctly. After I had the whole thing set up, I was impressed with the quality of the pictures and the wide angles. Even at night, I could see pretty well. I'm still tinkering with some of the settings but I like all the different views. The only thing that could make that better would be if you could pan around but really with so many cameras set up, it's not neccesary. It's a powerful system for my home. It would also be great for use at a small business. I am able to have every single dark corner, gate and door under surveillance. I'm learning the app and am so glad to have this feature without paying a monthy service fee.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Allison, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 25, 2019
toodlesmn
5 out of 5 stars review

Very Happy

[This review was collected as part of a promotion.] We have been wanting to install cameras in the front areas of our house. Especially pointing at our door/step area in case packages are stolen. So we decided to try out the Defender 4K (8MP) Wired Security System with 4 Cameras. We were a little nervous about installing these ourselves but it was actually very straightforward. We did watch a couple videos online to assist. We are very pleased with the quality of all of the equipment and happy how easy it was to set up. The picture quality is amazing, clear and up close looking. We are very happy with all of the features and are actually having a lot of fun testing everything out. The price for the quality you get is great. I definitely recommend this product.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Tammy, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Aug 18, 2019
JimB
5 out of 5 stars review

Excellent value

I bought this at Sam's Club when it was on sale. I upgraded from a 16 camera 720p system to the Defender 4K system with 16 cameras. I was able to swap the existing cameras using existing cable with no problems. I had to replace the old camera power supplies with the Defender provided power supplies to eliminate hum bars in the video. The improvement in video quality is really nice. It took a while to get all the settings configured to get the best quality recorded and downloadable to my PC. I wish the cameras could be viewed on a PC with something other than Internet Explorer. It would be nice to be able to save the camera live view configuration in the browser without having to start over every time I start the browser.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Dec 14, 2019
Will B
5 out of 5 stars review

Nice System

I needed to update my security cameras from an old defender system. It was about 6 years old and still worked fine. I wanted better resolution. The picture on this system is excellent. Installation was easy. Software set up was not as simple as my old system but the app is good. Added my wife's phone and we are up and running. Night vision is great. Have had foxes and raccoons caught wandering through my yard. Neighbors had cars broken into and I was able to provide the police with stills and video of the person trying my car doors. Luckily we had ours locked.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hi Wilson, thank you for taking the time to write a review. We are happy that the system is working well for you. Martin R. | Defender Customer Experience Expert

May 10, 2019
Scalar22
5 out of 5 stars review

Peace of mind !!!

[This review was collected as part of a promotion.] The Defender 4K security system has become my favorite system, we consistently had a security system in the house and were looking for something different. This one is so easy to install, instructions are easy to follow and I mean from the set up of the cameras to the app; and by the way I just love that I can leave the house and at the same time check on my house any time I want, that truly is peace of mind, and I can review any recordings at any time to the second.. that's wonderful! and the picture quality is so nice, naturally the day time is way better than night view but I'd say they are both clear enough and you can definitely recognize faces. I highly recommend! there is nothing like a sense of security not just for a part of the day but all day all the time.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Sara, thank you for taking the time to review your Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!