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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars
271 ratings270 reviews
  1. 5 stars72% (194)
  2. 4 stars12% (32)
  3. 3 stars6% (15)
  4. 2 stars1% (3)
  5. 1 star10% (27)

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Showing 71-80 of 270 reviews
Dec 12, 2025
None
1 out of 5 stars review

Reliability

Purchased 1 month ago and paid for installation. Code C- F2. Nothing on the touchscreen works. In order to get it serviced, I have to uninstall and reinstall after service. Earliest service is 6 days away.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Greetings! We understand how frustrating it feels when a newly purchased product does not respond as expected, especially after paying for installation and being asked to uninstall and reinstall it again for service, and then facing an unresponsive touchscreen along with a several day wait for service that can feel exhausting and disappointing. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG When you message us, please provide us with this reference number 1151591918 to help our team pull up your information. Leo

Dec 19, 2025
Mongee
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Works well in features I've used i enjoy the app and being able to know when food is done on my phone in case I'm not close. It looks sleek and nice with all appliances

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Dec 23, 2025
Too sly
5 out of 5 stars review

Awesome microwave

[This review was collected as part of a promotion.] Love my new microwave. The extra large capacity makes cooking larger dishes easy. All the features more than I will use are great for all kinds of users. It was very easy to mount and connect up.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Dec 19, 2025
Lgo3
5 out of 5 stars review

Great quality!

[This review was collected as part of a promotion.] Heats up food evenly and quickly. It also has accurate buttons for cooking times like popcorn. It is a large capacity microwave as well!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Mar 10, 2026
Howard
2 out of 5 stars review

bad control panel

The touch panel is not responsive, Also to run for 30 seconds you have to push 30 seconds and then start, It should just start when you push 30 seconds button. No way to change this. Very unhappy customer

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung

Hi Howard, We acknowledge the time you took to share your review of your Samsung microwave, and we value the details you provided about the feature and touch panel. If the touch panel is not responding consistently, we recommend checking for factors such as moisture, residue, or enabled child lock settings, as these can prevent buttons from reacting as expected. The guide below walks through the steps to help restore normal button response. You can explore the full guide here: Samsung microwave control panel does not respond: https://www.samsung.com/us/support/troubleshoot/TSG10007191/ If the issue persists after completing the steps, please feel free to reach out to us through any of the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you contact us, having your reference number (1152250830) ready will help us support you more quickly. We appreciate hearing from you and truly value your business. Glaiza Samsung Care

Mar 11, 2026
Dodge Durango
5 out of 5 stars review

Dinner messages

[This review was collected as part of a promotion.] We love the look of the microwave! We can leave messages for our kids on the microwave door using dry eraser markers.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Sep 23, 2025
OC HotRod
4 out of 5 stars review

Looks Great, Works Great!

[This review was collected as part of a promotion.] This was pretty easy to install and it is pretty big on the inside. It looks sleek and modern! I love everything about the functionality of it! The only issue is that sometimes the buttons don't respond easily when pressed. Aside from that, great buy!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Sep 22, 2025
JustAHomeOwner
2 out of 5 stars review

Poor design choices made.

This micro is not a good choice. The metal cabinet is extremely thin and very easy to damage during installation. Also the lack of backlighting in the keypad makes use in a dim room (eg at night when you may not want to turn additional lights on) or a naturally light room far too difficult. I do NOT recommend.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo

Sep 15, 2025
SamsungGOAT
5 out of 5 stars review

Amazing experience

[This review was collected as part of a promotion.] This microwave has truly exceeded my expectations with its impressive functionality. The even cooking performance ensures that my meals are always heated to perfection, providing a delicious outcome. Its sleek design seamlessly integrates into my kitchen, adding a touch of modern elegance. However, the standout feature is undoubtedly the app control, which allows convenient operation from anywhere. Overall, this microwave offers a user-friendly experience that I highly recommend.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Sep 17, 2025
The ferg
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] No issues thus far. Has alot of options you can select making it easier to do things in a hurry. Easy to clean out. Not to loud. Connect to app and can tell you when your food is done if your in the other room.

Review from Samsung US
Helpful?7525W0RVSGST13577501090