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Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars
271 ratings270 reviews
  1. 5 stars72% (194)
  2. 4 stars12% (32)
  3. 3 stars6% (15)
  4. 2 stars1% (3)
  5. 1 star10% (27)

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Showing 181-190 of 270 reviews
Jun 10, 2024
Parasolmonster1
5 out of 5 stars review

Great microwave

[This review was collected as part of a promotion.] This Samsung microwave is the absolute coolest. It has a nice sleek design and is huge. I can put in large quantities at the same time and it heats it up great. I like the sleek touchscreen design as well as the different features. I have used the popcorn button several times and it cooks popcorn perfectly each time. Overall, this is a fantastic microwave and a great addition to any household.

Review from The Insiders
Helpful?7525W0RVSGST13577501090
Jun 18, 2025
SamsungFan
5 out of 5 stars review

Good microwave

[This review was collected as part of a promotion.] Seems like an intuitive microwave. Still dont understand how to select options to reheat specific foods, the menu is there, but everytime i try to input the numbers it doesnt accept. Maybe theyre all under 1 of 3 reheat umbrellas? But overall been a good microwave.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Jan 22, 2025
Lj0704
1 out of 5 stars review

Microwave display is broken after 2 months

I purchased this over the range microwave in September. About 2 months after we received it the display started flickering. After 4 months, the microwave flickering has increased. I have contacted Samsung for repair and they are telling me that I am responsible for un-installing the microwave and will be responsible for re-installing the microwave, assuming they can fix it. I am not physically able to do this which is why I had it installed in the first place. That is unacceptable for a brand new microwave that is broken. Avoid buying this product.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the microwave. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148229344) to help our team pull up your information when you message us. Have a great day, -Ernest-

Sep 30, 2024
CFESATechinVB
3 out of 5 stars review

Nice Microwave when it actually works.

I bought this microwave around May 31st. to replace my old Samsung one that I had for about 7-8 years. I Loved it as it worked great, has a large capacity and can be somewhat controlled by mt Alexa. I would give it 5 stars if it would keep working but it has nor kept working. I am now waiting for my second repair for the exact same problem,which is, the unit goes completely down. No display so it is dead. This has become quite frustrating as it isn't even 6 months old and it had done it twice. I would rather, at this point, have it replaced with a new one but instead it is going to be repaired. Hopefully this time it stays running and is not a constant 2 month issue. I have a lot of Samsung products in my home and have always recommended Samsung to my family/friends but this model I likely would not.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from SEA Care

Hi there, Thank you for your continued trust in Samsung products and for sharing your thoughts about the Samsung microwave. I understand how frustrating it must be to experience repeated interruptions, especially with such a new unit. We want to ensure that your Microwave provides the reliable performance you've come to expect from Samsung. Your description of the Microwave losing power, with no display, suggests a technical issue that shouldn't recur, especially after repairs. I appreciate your patience during this process and understand your preference for a replacement rather than multiple repairs. To explore further options, including potential replacement or continued support, please visit our Samsung Support page for guidance: Samsung Support. For your reference, information on power or display troubleshooting. We're here to assist in making sure this experience improves, and we look forward to helping you get the most out of your Microwave. Please see page 31 under the "There is no power to the oven." section for additional steps to getting the unit back on track. Manual https://downloadcenter.samsung.com/content/UM/202402/20240227133717890/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf The link below will guide you in ensuring your Microwave operates properly. Please follow the instructions that best fit your situation and learn more by checking the hyperlinks. Samsung microwave does not turn on or turns off by itself https://www.samsung.com/us/support/troubleshooting/TSG01001964/ Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147568729) to help our team gather your information. Have a great day. ^Charles

Oct 29, 2024
Faiz
5 out of 5 stars review

Exactly the over the range microwave I want

[This review was collected as part of a promotion.] I liked the design of all the microwaves I have seen recently. This is easy to clean and smart things is a plus when I was wondering why I would need a smart oven. You can send the instructions to cook based on the recipe from your phone directly and can control the hood from the app. Nice to have features !!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
May 21, 2024
Belials
5 out of 5 stars review

Awesome microwave

[This review was collected as part of a promotion.] The new ME21DG6300MTAA Samsung microwave has been amazing. I actually did the install myself because I wasn't available during the delivery time. The install overall was pretty easy, although a few different points could have used a little more clarification. In the end, I got it installed and it looks amazing (especially over my Samsung stove). The microwave design is super slick with the handle being a groove to put your hand in, and all the buttons being touch sensitive on the front. It may sound a little silly but one of my favorite features of the microwave is the LED light underneath it. It has a high and low mode and both put out the perfect amount of light. I personally love to leave my microwave light on at night, so while it's silly I really enjoy it. I've since given the "Auto Cook" mode a test and I was really impressed. I put in a cup of quinoa and two cups of water in a container and told the microwave that's what I was cooking. About fifteen minutes later it was done and the quinoa was perfectly cooked without being soggy or waterlogged. Friends and family have made plenty of positive comments regarding the design / aesthetics as well as the function.

Review from The Insiders
Helpful?7525W0RVSGST13577501090
Jan 10, 2025
NYCLES
1 out of 5 stars review

Awful keypad

It's hard to believe but the keypads for this "Smart unit" are NOT BACKLIT. Only the clock is backlit. You need kitchen lights to be able to see the numbers. Our previous unit was excellent; it included a keypad you could read any time because it was backlit. It is now installed and cannot be returned. We call the store and Samsung--no way to return/upgrade

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from SEA Care

Hi there, Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

May 28, 2024
LuxurieSkrilla
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] This is an amazing product. This is my first time ever having a microwave that has built in WiFi. This made the experience so much easier to use. I did not have to worry about setting the time because of this. It also took away the need to read the manual after it was setup because everything you needed to know was a part of the WiFi experience. It gives you tips on how to cook certain foods. It also seems that it won’t let you over cook the food either. An example of this is when I went to heat up a honey bun. I accidentally left it in the microwave for 30 seconds. Usually I have to set it for 10 seconds or it will come out the microwave hard as a rock. This microwave had it heated to perfection. I would give this microwave a 10/10.

Review from The Insiders
Helpful?7525W0RVSGST13577501090
May 14, 2025
Cold Pizza
1 out of 5 stars review

DO NOT BUY THIS MIRCOWAVE

I installed this microwave in February, a couple of weeks into using it, I tried to defrost frozen veggies that I had going in the microwave for 5 minutes, while cooking (with hood on) and it shut off halfway through. It wasn't my breaker or my power, it was a pattern. Every time i used it to warm something longer than 3 minutes even without using the hood it would shut off. I'd have to troubleshoot (unplug it) for a few minutes to get it working again. So I avoided running it for long periods (3 minutes or more). Now (May) it doesn't warm my food! I put my food in, put it in for 2 minutes, it spins and makes noise and has a light on and seems to be working but my food remains cold. I checked all the possible issues and the only way to fix it it seems is to either get it replaced or get a repair 3 months into using it. I am frustrated i have a brand new kitchen but this faulty appliance that seems to have every unnecessary feature (can connect to wifi for some reason??) BUT warming my food as a microwave!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Greetings! It’s especially disappointing when a device is packed with high-tech features, but can’t consistently do the one thing it’s really there for. We are here to help. I have shared a Samsung link below to help with your experience. The link has steps to guide you through. Samsung microwave is not heating or has stopped working: http://www.samsung.com/us/support/troubleshooting/TSG01001963/ In addition, this microwave is rated at 1700 watts, which draws roughly 14.2 amps on a 120V line. While that technically falls within the capacity of a standard 15-amp circuit, it pushes it very close to the limit, especially considering the National Electrical Code recommends not exceeding 80% of a circuit’s capacity for continuous use. That 80% threshold on a 15-amp circuit is just 12 amps, meaning this microwave exceeds the recommended safe load. Using a 20-amp dedicated circuit would provide the necessary headroom, reducing strain on both the microwave and the electrical system. When a high-powered appliance like this is run on a borderline or shared 15-amp circuit, it can lead to shutdowns or cause a microwave to stop heating (directly or indirectly, reasons listed below). 1. Voltage Drops Under Load - The microwave might still turn on (light, turntable, fan), but the magnetron (the part that actually heats food) may not get enough power to operate. 2. Internal Protection Kicks In - If the power supply is unstable or insufficient, the microwave might cut off the magnetron to prevent damage. 3. Long-Term Damage - Over time, these parts (board/magnetron) may degrade and eventually fail completely, leading to the current state where your unit spins but doesn't heat. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149175352 to help our team pull up your information. Leo

May 30, 2024
barkkari
5 out of 5 stars review

Smart and Quiet

My microwave was a 20 year old Samsung that was still going strong, but I thought it was time to try all the features in a newer model Samsung. I am glad I decided to get this smart model! The first thing I noticed about this microwave is the extra large capacity inside. It easily fits a dinner plate, but has so much clearance you could fit much taller items. The fan has four speeds and each one is so quiet. Even the lowest speed has great airflow and I have found it to be powerful enough to pull steam from the stovetop, up and out. The sensor cook is such a great way to heat up a plate of leftovers during a busy workday at home. It has presets and even recipes that I look forward to trying out. I added the microwave to my SmartThings app and it includes options beyond the functions on the unit. And no more manually changing the display for daylight savings time, it is WiFi connected! You can check energy usage from the smart appliances through the app, even if it reminds you that you spend more time watching tv than using the robotic vacuum or dishwasher. Or maybe that's just me... #SamsungMicrowave2024Insiders

Review from Samsung US
Helpful?7525W0RVSGST13577501090