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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
559 ratings559 reviews
  1. 5 stars79% (441)
  2. 4 stars13% (72)
  3. 3 stars2% (12)
  4. 2 stars1% (8)
  5. 1 star5% (26)

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Showing 41-50 of 559 reviews
Aug 9, 2026
Reviewer name: Luv2shop
3 out of 5 stars
3 out of 5 stars review

Solid fridge

[This review was collected as part of a promotion.] This fridge overall is a good fridge, never had it suddenly break down or any mechanical issues. There are a few points in the fridge if you put to much weight on a drawer/shelf the plastic may break or crack which is to be expected. Overall solid but could be made with a little better quality

Review from Samsung US
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reply from Samsung

Hi Luv2shop, We're glad to hear your refrigerator has provided reliable performance, and value your feedback as it helps us better understand the overall customer experience. Glaiza Samsung Care

Aug 20, 2026
Reviewer name: TheGoodloe
5 out of 5 stars
5 out of 5 stars review

Bring Family Back to the Kitchen

[This review was collected as part of a promotion.] This is probably the fridge that brought the family back together and one of the best purchases I've ever made I thought it would be a bit much but it makes everything easier including shopping and ordering groceries.

Review from Samsung US
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Jul 27, 2026
Reviewer name: Dima
5 out of 5 stars
5 out of 5 stars review

Samsung RS28CB7600QL/AA

[This review was collected as part of a promotion.] I've had the Samsung RS28CB7600QL/AA for quite a while now, and it's honestly been a great refrigerator. One thing I've really noticed is how consistently it keeps everything cold. I don't have to think twice about where I put food because the temperatures stay even, and my fruits and vegetables stay crisp a lot longer than they did in my old fridge. The water and ice have been excellent too. The filtration does a great job, and the water always tastes fresh. I also like how easy the fridge is to use every day. The shelves and door bins are well laid out, so it's simple to organize groceries and grab what I need without digging around. The finish has held up really well over time. It still looks clean and modern, and it doesn't seem to show fingerprints or everyday wear as much as I expected. After living with it for the long haul, I can honestly say it's been reliable, practical, and one of those appliances that just quietly does its job every day. PS: In terms of ergonomics, I wasn't sure how I felt about hidden door handles. Turns out I actually prefer them to thr traditional handles on my old fridge.

Review from Samsung US
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Aug 17, 2026
Reviewer name: Dbondo
5 out of 5 stars
5 out of 5 stars review

New Bespoke Refrigerator is an upgrade

[This review was collected as part of a promotion.] We've had our Bespoke refrigerator for 6-months. This is our second Samsung unit. We are finding the new unit more functional with side by side freezer and refrigerator. Particularly like self-filling water pitcher which allows filling large water bottles quickly and dual ice maker.

Review from Samsung US
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Aug 7, 2026
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

Great features, doesn't last long!

This is a great refrigerator with lots of nice features. Unfortunately for us shortly after a year of use it started overheating. We just had a 12-month warranty. Anybody purchasing future Samsung products would be wise to buy their extended warranty. To repair it is more expensive than replacing. Very disappointing.

Review from Samsung US
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reply from Samsung

Dave, we appreciate you taking the time to share your experience, and we'd like the opportunity to review this matter further and assist in any way we can. Please feel free to reach us through the following channels using the reference number (1152953321): Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Glaiza Samsung Care

May 10, 2026
Reviewer name: nDEEP
5 out of 5 stars
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] Love the automatic opening touch handles! Looks gorgeous in our kitchen! Love having the filtered water dispenser and the ability to infuse different fruits and veggies into the water. Keeps things cool!

Review from Samsung US
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Mar 25, 2026
Reviewer name: Ember
5 out of 5 stars
5 out of 5 stars review

Looks sleek in my kitchen! Love it.

[This review was collected as part of a promotion.] This fridge is beautiful. It looks very streamlined in my kitchen. I love that you can write and draw on the glass and it just easily wipes off. You can monitor temperature and other features from your phone and the app alerts you if the door is left open. It has ample storage. If I could change one thing a cheese drawer would be great but I just use clear storage containers which are easy to get.

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Review from Samsung US
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May 22, 2026
Reviewer name: Babyduck
2 out of 5 stars
2 out of 5 stars review

Two thumbs down for the icemaker

We purchased this refrigerator in August 2023. I was very excited to have small ice and large ice inside the refrigerator not on the door as well as having the water inside the refrigerator not on the door. However, about six months ago we started having issues with The small ice dumping water into the container so in order to you use the small ice. I have to break it up 2 to 3 times a day. The other problem with the icemaker tray is that it doesn't fit in there properly. It's too small and comes off of the track often. I also have issues with the water, pitcher not filling and having to pull it out and put it back in and move it around to get it to fill. So while I would love to give this five stars, I absolutely cannot and if I had to do it over again, I would not purchase this refrigerator.

Review from Samsung US
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reply from Samsung

Hello Babyduck, We can see how much trust goes into choosing a refrigerator that can support reliable, everyday use. Proper ice maker function, water flow, and component alignment all work together to support consistent ice production and reliable AutoFill pitcher performance. This guide provides troubleshooting steps for ice maker function and testing. https://www.samsung.com/us/support/troubleshooting/TSG01207806/ This guide provides steps for addressing AutoFill water pitcher behavior. https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If performance concerns continue after following these steps, connecting with Samsung Care allows us to review both appliances more closely and help determine the most appropriate next steps. Please keep this reference number for your records: 1152543203. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jul 23, 2026
Reviewer name: Xtinateresa
5 out of 5 stars
5 out of 5 stars review

We love our Samsung bespoke!

[This review was collected as part of a promotion.] Have had this fridge for a little over a year now and couldn't be happier. It's got a sleek, modern design that goes perfect with our kitchen and we always get compliments on it when people come over. Having the cubed and crushed ice options also come in handy for different drinks, and the auto fill pitcher feature is something we didn't even know we needed til we had it. Overall, very impressed.

Review from Samsung US
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Jul 25, 2026
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Side by side ergonomic

[This review was collected as part of a promotion.] Great looking fridge and very ergonomic. The finish is great as well and fits good with my other appliances and furniture. The capacity could be larger if the height was 2-3 inches higher but great product overall.

Review from Samsung US
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