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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.5 out of 5 stars
stars250 ratings250 reviews
  1. 5 stars77% (192)
  2. 4 stars12% (29)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star8% (21)

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Showing 1-10 of 250 reviews
May 3, 2026
ManualDidact
5 out of 5 stars review

Freezer fridge

[This review was collected as part of a promotion.] Never had a problem with it. Keeps the cold stuff cold and the Frozen stuff Frozen. Looks great. Changed it's look a couple times till I found what's right for me. Auto-fill pitcher dispenses automatically. Filter. Automatic

Review from Samsung US
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May 2, 2026
Drawum
5 out of 5 stars review

Amazing features

[This review was collected as part of a promotion.] One of the standout aspects is the interior organization. Adjustable shelving, spacious door bins, and clearly separated crisper drawers make it easy to store everything from large containers to fresh produce without feeling cramped.

Review from Samsung US
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May 14, 2026
Dino
5 out of 5 stars review

The best refrigerator on the market

[This review was collected as part of a promotion.] My new Samsung refrigerator has got the best water filter that makes the best tasting ice and the freshest tasting water they for sure got it right. And the different temperature compartments I don't know how it works but I know it does work better that any refrigerator I've owned in 40 years

Review from Samsung US
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May 10, 2026
nDEEP
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] Love the automatic opening touch handles! Looks gorgeous in our kitchen! Love having the filtered water dispenser and the ability to infuse different fruits and veggies into the water. Keeps things cool!

Review from Samsung US
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May 17, 2026
Btorrez95
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my fridge at first the freezer over freeze but we were able to fix it . Filtration is amazing I love my pitcher . We also can dispense the water and the door automatically opens when you put your hand in front of. And it's aesthetically pleasing

Review from Samsung US
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May 15, 2026
TheUnrealTalent
5 out of 5 stars review

The Modern Kitchen Workhorse

[This review was collected as part of a promotion.] ​Overall Rating: ★★★★☆ (4.5/5) ​Aesthetics ​Visually, this refrigerator is an absolute standout. It features a sleek, minimalist design that instantly upgrades the kitchen's overall look. The premium finish does an excellent job of resisting smudges and fingerprints, which is a massive plus for keeping things looking clean with minimal upkeep. The interior lighting is brilliant and evenly distributed, ensuring there are no dark corners where food can get forgotten. ​Cooling & Performance ​When it comes to its primary job, the cooling performance is exceptionally precise. It maintains a perfectly consistent temperature across both the fridge and freezer compartments, with zero noticeable fluctuations. Dedicated climate-controlled zones do a fantastic job of keeping produce crisp and meats fresh for longer than standard bins. It runs remarkably quiet, only making a faint hum during peak cooling cycles. ​Dispensing & Filtration ​The external dispensing system is incredibly convenient, delivering a steady, fast flow of both chilled water and ice. The filtration system is top-tier; it completely strips away any municipal tap-water taste, leaving behind perfectly crisp, clean-tasting water. The ice maker keeps up with daily demands easily, though it’s worth noting that the ice-dropping process can occasionally be a bit loud in an otherwise silent kitchen. ​Automation & Smart Features ​The automation integration adds a layer of genuine convenience rather than just feeling like a gimmick. Getting instant smartphone notifications if a door is accidentally left ajar is a lifesaver. The automated temperature adjustments—which optimize cooling based on usage patterns and door-open frequency—work seamlessly in the background to maximize energy efficiency. ​The Verdict ​This refrigerator beautifully balances high-end style with smart, automated utility. It offers fantastic temperature stability, great-tasting water, and a design that complements a modern home. For anyone looking for a reliable, tech-forward appliance that masters the basics while offering premium extras, it is a stellar investment.

Review from Samsung US
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Apr 27, 2026
Sherryo
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this bespoke Refrigerator. I thought that I would not use some of the updated functions. Love being able to control the ice maker and temperature from my phone. I didn't think I would use the automated doors, but they do come in handy when your hands are full

Review from Samsung US
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May 14, 2026
Pinki
5 out of 5 stars review

Great refrigerator!

[This review was collected as part of a promotion.] Have had this side by side refrigerator for 2years now. I like the stainless steel outside, very easy to clean and maintain especially with a little one. This fridge is smart and has an app that makes maintenance easy. Never had any issues with cooling or dispensing.

Review from Samsung US
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May 7, 2026
Jayy
4 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] The fridge is very nice, I have had no issues with it other than the water container on the inside needing to be seated correctly. Which is annoying but not enough to not like the fridge. I would recommend it. Additionally, it would be nice if the fridge had more smart features other than alerting me that it's been left open. Nonetheless, overall a great fridge and installation was included. So, happy with it.

Review from Samsung US
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Nov 6, 2025
Larry
1 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

As others have reported, a design flaw causes the dual ice tray shelf to collapse. Don't buy this model.

Review from Samsung US
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reply from SEA Care

Hi Larry, Thank you for bringing this to our attention. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151278687) when you message us so our team can retrieve your information. Thank you. -Kimberly