[This review was collected as part of a promotion.] this is an awesome product! all the features are so good and quality and tech is very nice!

[This review was collected as part of a promotion.] This fridge looks great in our small space. This Samsung was one of the only fridges (that we haven't already had) that we were able to get to fit. Very sleek and well lit. It is a welcome change change from the typical stainless steel. Shelves seem study and the ice produces well. The sensors on the doors are helpful. No meat crisper and the internal water dispenser takes some getting used to but not a big deal for us given our situation and the cost. Hope to have this one for many years to come.

We've had this refrigerator for about two weeks now. The internal icemaker is terrific although I don't think it matters to me that much whether I have one or two sizes of ice. But the “beverage center“ is a terrific idea the pitcher Is it its best feature. It automatically fills up and can be taken to the table. However, a brand new refrigerator has a defective water dispenser next to the water pitcher. So we have had to order a new part and have yet another service person show up. Not very impressive. But other than that, the refrigerator is fantastic. It is incredibly roomy on the inside yet it takes up slightly less space in my prior refrigerator (also a Samsung, but with an ice dispenser Through the door). The ice dispenser froze and couldn't be fixed. If you do your research, you will see that through the door ice machines are consistently a problem. Go for a machine with an internal ice dispenser. The controls are fairly easy to use. And the tap to open feature is nice, that it is fairly easy to accidentally open the freezer door when going to the refrigerator.

[This review was collected as part of a promotion.] Beautiful, clean lines - easy to organize. I love the beverage station! My kids never manage to refill the pitcher of water. Now I don't have to worry about finding an empty pitcher in the fridge! It refills itself! Love the quick cool feature. Helps keep the fridge consistently cold even when I'm filling the fridge up after a big grocery run. Setting it up and connecting to the Smart Things app was super easy to do. I didn't even need a teenager to do it! I love that the ice maker isn't on the door, but right on the middle of the freezer. I do kinda wish there was an option to select which kind of ice cubes it made. The filter is easy to change. It's also easy to clean. Struggling with missing the little things I'm used to - no butter compartment. No skinny shelf. But I suppose I'll get used to it! Disclaimer: received a coupon for sharing my honest review.

We bought this refrigerator just 2 months ago at Best Buy. For the first couple of weeks, it worked great. Then the left-hand freezer door began popping open a fraction of an inch EVERY SINGLE TIME we closed the refrigerator door. It's hard to tell when this happens since the gap is small. BUT. Within hours, the freezer will have lost temperature, and everything will be covered in frost. Whatever is in the freezer will defrost. The Samsung technicians who came out said a couple of things. One was that the refrigerator was "within spec", meaning they would not/could not fix it. The tech also told us that this is such a common complaint for Samsung refrigerators that Samsung simply stopped trying to fix it. Think about that. NOBODY would buy this refrigerator if they were aware it would do this and Samsung would not fix it. The problem is pretty obvious. The mechanism that self-closes the freezer door is very weak, and the magnet that holds it in place once you push it close is also too weak. These should be fixable problems. But apparently not by Samsung.

Got this fridge 2 1/2 years ago. The fridge does not last, plain and simple, error code 23C and a bunch of cascading errors after this. We had a repairman come in to replace the condenser and a couple more parts. Great its working again, but only for about 3 weeks until it fails again. The reservoir that cools the water before dispensing it cracked because of ice build up we were unaware of. Now we are getting 23c error code again. How is your product so fragile? The cost of parts to replace are almost as much as a new fridge. How is this possible when your parts are so cheap? Cannot recommend ever buying Samsung again because of this.

Although this refrigerator looks nice, the freezer section will frost up and block the vents, impairing the air flow and causing the freezer to warm above the desired setpoint. Additionally, the ice makers are disappointing. The ice bite side has never worked properly, with zero output. The output of the regular size side is way below expectations. We had to buy a countertop icemaker to make enough ice for our family (5 adults). This is not an inexpensive appliance, either. Is it too much to ask that your products live up to the advertising claims?

Only had this refrigerator a little over a year and is already broken. Having issues with the ice maker and water dispenser. Freezer is melting items and fridge side is freezing the bottom items. Paid for a 3 yr. Coverage at Best Buy and only get the back and forth between Best Buy and Samsung for coverage. Samsung wants to charge upfront for service before they can cover anything under warranty.

It's a nice fridge. However, we've only had it a couple of years and the drawers are breaking and Samsung does not make it easy to get replacement parts. I have searched and searched, but I am having trouble finding what I need. We've been forced to glue things together, but I doubt it will hold. IF, Samsung made it easier to replace broken parts this would be the perfect fridge. Aside from the ice clumping in the back of the tray we've hade no issues. The only thing I would change is replacement parts. Had I known that I would have bought from a different manufacturer.

Well Samsung really dropped the ball on this one!! Not even a year in and the top rated ice maker dumped pieces of plastic and foam in my ice tray!! To top it off the service center won't repair my fridge, since the pieces are "aesthetic"!! They looked great floating around!! What a joke... don't believe the hype!! Best ice maker on the market my FOOT!! Do better samsung.