Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
473 ratings473 reviews
  1. 5 stars77% (364)
  2. 4 stars14% (66)
  3. 3 stars2% (10)
  4. 2 stars2% (8)
  5. 1 star5% (25)

Member photos

  • +263 images
Sort by |
Showing 1-10 of 473 reviews
Dec 19, 2025
Reviewer name: lovesamsung
5 out of 5 stars
5 out of 5 stars review

Perfect Refrigerator!

[This review was collected as part of a promotion.] this is an awesome product! all the features are so good and quality and tech is very nice!

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 17, 2026
Reviewer name: Dbondo
5 out of 5 stars
5 out of 5 stars review

New Bespoke Refrigerator is an upgrade

[This review was collected as part of a promotion.] We've had our Bespoke refrigerator for 6-months. This is our second Samsung unit. We are finding the new unit more functional with side by side freezer and refrigerator. Particularly like self-filling water pitcher which allows filling large water bottles quickly and dual ice maker.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 6, 2026
Reviewer name: Kay2
5 out of 5 stars
5 out of 5 stars review

Super easy to clean

[This review was collected as part of a promotion.] I have enjoyed my fridge. I have never had any issues I replace my filters every 60 days as we have a family of 9 and drink tons of water. Before this I always had a stack fridge so having the side by side is nice

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 9, 2026
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Samsung 28 cu. ft. Smart Side-by-Side Refrigerator

[This review was collected as part of a promotion.] The Samsung is a solid choice if your priority is getting maximum storage capacity and a sleek look on a modest budget, but it falls short if you require full convenience features or top-tier long-term reliability.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 8, 2026
Reviewer name: Silly
5 out of 5 stars
5 out of 5 stars review

Love the Fridge, Sooooo Excited!

[This review was collected as part of a promotion.] The fridge is beautiful and fits the space perfectly. It’s taking a while for the water to fill up the ice and pitcher to start with but that’s expected! There is a lot of space and a great use of shelf and bin design to make the most of it while having room for the pitcher and water dispenser. We are really looking forward to having two different types of ice to choose between. The auto open feature is really great and works exactly like we expected.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 20, 2026
Reviewer name: TheGoodloe
5 out of 5 stars
5 out of 5 stars review

Bring Family Back to the Kitchen

[This review was collected as part of a promotion.] This is probably the fridge that brought the family back together and one of the best purchases I've ever made I thought it would be a bit much but it makes everything easier including shopping and ordering groceries.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 2, 2026
Reviewer name: Cjmori
5 out of 5 stars
5 out of 5 stars review

Clean, modern, and impressive.

[This review was collected as part of a promotion.] Love the inside water dispenser and the auto refill water pitcher which keeps the outside clean and modern looking. The small nugget ice is a favorite in our house. The open door assist makes opening doors a breeze.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 5, 2026
Reviewer name: Gigi
5 out of 5 stars
5 out of 5 stars review

The best thing since sliced bread!

[This review was collected as part of a promotion.] The glass finish is beautiful. I love the auto open door feature. The filtered water pitcher inside the door makes it easier to fill coffee machine. I am in love with the 2 sizes ice maker. It gives you the option of small or large cubes whichever is you preference.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Aug 22, 2026
Reviewer name: LilyPoo
4 out of 5 stars
4 out of 5 stars review

Smart Dog

[This review was collected as part of a promotion.] I absolutely loved my new Bespoke Side by Side. Past tense. FMy favorite thing was the auto open. My dog figured that out quickly. So, now my favorite feature is turned off and my dog has gained four pounds and her Veterinarian is not happy. So I absolutely loved my new bespoke side-by-side that's past tense my favorite thing was auto open so anyway my dog figured that out pretty quickly now my favorite features turned off and my dog is gained 4 pounds and her veterinarian is so unhappy with us

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
Nov 17, 2023
Reviewer name: DavidSW
1 out of 5 stars
1 out of 5 stars review

Do NOT buy. Serious flaw that Samsung ignores

We bought this refrigerator just 2 months ago at Best Buy. For the first couple of weeks, it worked great. Then the left-hand freezer door began popping open a fraction of an inch EVERY SINGLE TIME we closed the refrigerator door. It's hard to tell when this happens since the gap is small. BUT. Within hours, the freezer will have lost temperature, and everything will be covered in frost. Whatever is in the freezer will defrost. The Samsung technicians who came out said a couple of things. One was that the refrigerator was "within spec", meaning they would not/could not fix it. The tech also told us that this is such a common complaint for Samsung refrigerators that Samsung simply stopped trying to fix it. Think about that. NOBODY would buy this refrigerator if they were aware it would do this and Samsung would not fix it. The problem is pretty obvious. The mechanism that self-closes the freezer door is very weak, and the magnet that holds it in place once you push it close is also too weak. These should be fixable problems. But apparently not by Samsung.

Review from Samsung US
Helpful?3OWJONJ0FON813577401830
reply from SEA Care

DavidSW, we understand how you feel about your freezer door. We would love to assist you with this. Below is a link to help you diagnose your freezer door. Please choose from the options that match your issue with your freezer door. Kindly click on the embedded word. Refrigerator or freezer doors will not close https://www.samsung.com/us/support/troubleshooting/TSG01001017/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146542840) to help our team pull up your information. Have a great day. ^Camille