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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.5 out of 5 stars
stars250 ratings250 reviews
  1. 5 stars77% (192)
  2. 4 stars12% (29)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star8% (21)

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Showing 11-20 of 250 reviews
May 3, 2026
ManualDidact
5 out of 5 stars review

Freezer fridge

[This review was collected as part of a promotion.] Never had a problem with it. Keeps the cold stuff cold and the Frozen stuff Frozen. Looks great. Changed it's look a couple times till I found what's right for me. Auto-fill pitcher dispenses automatically. Filter. Automatic

Review from Samsung US
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May 10, 2026
nDEEP
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] Love the automatic opening touch handles! Looks gorgeous in our kitchen! Love having the filtered water dispenser and the ability to infuse different fruits and veggies into the water. Keeps things cool!

Review from Samsung US
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May 22, 2026
Fatboy in fridge hungry
5 out of 5 stars review

Great features aesthetically pleasing

[This review was collected as part of a promotion.] That's totally cool man people come pick it up and if it's broke they'll fix it again right yeah yeah that's what's up but it ain't broken a brand new and I'm I'm in a fat boy in the fridge have a good night bye-bye see you talk to you later bye see you later bye

Review from Samsung US
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Apr 15, 2026
Static305
5 out of 5 stars review

All around great product

[This review was collected as part of a promotion.] Great refrigerator with ai built in. It keeps my food fresh with its cooling. It has a easy filtration replacement. I love how easy it is for the ice to dispense in the tray to be access. It has a sleek look with clean lines.

Review from Samsung US
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Apr 14, 2026
Blitzzer24
5 out of 5 stars review

Great balance of cost, features, and quality

[This review was collected as part of a promotion.] This fridge is excellent and has been a huge improvement to our lives! It keeps our food the perfect temperature and has tons of room. It has the beverage center for getting water, which I was initially skeptical of but now love. The water from it tastes great and clean. It is capable of being used in SmartThings so it can have it's status checked remotely and be used in your Smart Home Monitoring System. It's great and we will definitely be getting another Samsung fridge in the future.

Review from Samsung US
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Apr 16, 2026
Willyesko86
4 out of 5 stars review

Good Buy

[This review was collected as part of a promotion.] Picked this fridge up on a good deal. The smart fridge/family hub is great. No problems yet. My only complaint would be the ice maker doesn’t chip the ice as fine as I would like. Maybe a little mod would fix that.

Review from Samsung US
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Apr 19, 2026
Shawnp985
5 out of 5 stars review

We love this fridge!

[This review was collected as part of a promotion.] This is the best refrigerator we have had. I love the dual ice sizes and tray with scoop. The beverage center is much better than on outside of the door dispenser. If the door is open, all of our devices will let us know. The bespoke doors are fantastic. We got the white frost. They actually make a fantastic whiteboard for notes and reminders.

Review from Samsung US
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Mar 27, 2026
Tutonka
1 out of 5 stars review

Autodoor is Garbage

Once again, Samsung has FORCED garbage on their customers. If it isn't forcing ads on their TVs, it's forcing worthless garbage like the "Auto door" function on its refrigerators. Our freezer is constantly being opened and closed because of this crappe and we have freezer burned food and ice clumps instead of cubes from it. That's what happens when you have a constant stream of room temperature air being puched into your freezer all day long. Oh, you can disable this "feature" on other models, but not this one. So, Samsung KNOWS the Autodoor is absolute garbage and yet, they won't let you disable it on this model. Way to go, Samsung. Keep tallying up these wins.

Review from Samsung US
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reply from Samsung

Hi Tutonka, We appreciate the time you took to share your review of your Bespoke AI Side-by-Side refrigerator. The Auto Open Door gently assists when you touch the sensor, allowing you to continue opening it smoothly with the handle. For additional guidance, you can refer to page 44 of the user manual for detailed instructions on using this function: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf If you need further assistance, you can connect with us through any of the options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. X: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152315612) available so our team can assist you promptly. We value your business. Jeffrey Samsung Care

Apr 19, 2026
Ethan30k
5 out of 5 stars review

Best purchase!!

[This review was collected as part of a promotion.] This is our first ever brand new fridge. Been years since we had a fridge that had a water dispenser and ice maker. At first we were surprised of how much bigger it is compared to the old fridge, but now we dont even notice it. There is so much space on both the freezer and refrigerator sides for our family without having to stuff things in the freezer just to make it fit. Our favorite thing would have to be the water pitcher. Its amazing to just be able to take it out fill up your glass or whatever and put it back and then it refills itself without you haveling to do anything else. The lighting is another thing I like. Very bright white led lights really light up the inside so your able to see everything without an issue.

Review from Samsung US
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Apr 15, 2026
Nate
5 out of 5 stars review

Well thought out fridge.

[This review was collected as part of a promotion.] The bespoke model is well thought out. I think the ice cube maker is a great design that is aimed at simplicity and will last. The integrated water pitcher and door is also a great idea designed with efficiency and convenience in mind. No more waiting at the dispenser for water to fill up just pout and go. Keep frequently used items in the tiny door to maximize efficiency. The Samsung app is helpful to keep water filters coming on time and to monitor energy efficiency. The door chime is a subtle reminder that you left the door open or have left the door ajar.

Review from Samsung US
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