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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
427 ratings427 reviews
  1. 5 stars78% (332)
  2. 4 stars13% (57)
  3. 3 stars2% (8)
  4. 2 stars2% (7)
  5. 1 star5% (23)

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Showing 11-20 of 427 reviews
Dec 24, 2025
A Renteria
1 out of 5 stars review

CAN'T GET REPLACEMENT PARTS

It's a nice fridge. However, we've only had it a couple of years and the drawers are breaking and Samsung does not make it easy to get replacement parts. I have searched and searched, but I am having trouble finding what I need. We've been forced to glue things together, but I doubt it will hold. IF, Samsung made it easier to replace broken parts this would be the perfect fridge. Aside from the ice clumping in the back of the tray we've hade no issues. The only thing I would change is replacement parts. Had I known that I would have bought from a different manufacturer.

Review from Samsung US
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reply from Samsung Care

Hello, We understand the dismay about the broken drawers and the difficulty of finding the replacement parts. We suggest contacting us via the options below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jun 3, 2026
Jess
5 out of 5 stars review

Beauty meets performance

[This review was collected as part of a promotion.] The refrigerator's color and spacious interior are elegantly designed to complement your home. Its distribution of storage is thoughtfully arranged for maximum efficiency. The cooler function operates with remarkable quietness, ensuring a peaceful environment. This appliance seamlessly blends aesthetic appeal with practical performance. You will find its design to be a beautiful and effective addition to your kitchen.

Review from Samsung US
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Jul 17, 2026
thomask
4 out of 5 stars review

Almost Perfect!

[This review was collected as part of a promotion.] We love our Samsung fridge! It's been an amazing appliance overall, with excellent cooling, plenty of storage space, and an outstanding water dispenser and ice maker. The only issue we've had is that the AutoFill Pitcher feature doesn't work on our unit. Aside from that, we've been extremely happy with it and would definitely recommend this model.

Review from Samsung US
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Jul 17, 2026
ViaMare
5 out of 5 stars review

Great features

I've had a great experience with this Samsung refrigerator. It cools consistently, has a spacious interior with a well-designed layout, and the shelves make it easy to organize groceries. The freezer provides plenty of storage, and the appliance runs quietly. I also like its modern design, which looks great in the kitchen. Overall, it's reliable, energy-efficient, and offers excellent value. I would recommend it to anyone looking for a quality refrigerator.

Review from Samsung US
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Jul 14, 2026
Checkedout802
5 out of 5 stars review

Amazing quality and beyond all expectations

[This review was collected as part of a promotion.] The water filtration system and refrigeration of this model are beyond what I had expected or anticipated even after seeing the model in person in store. The sleek finish and design of the model including the ergonomics of the side by side allow for a seamless integration into any design or finish of your home. The chill and overall quality of the refrigerator and freezer go far beyond what I've ever experienced in previous designs and models used before switching to Samsung

Review from Samsung US
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May 22, 2026
Babyduck
2 out of 5 stars review

Two thumbs down for the icemaker

We purchased this refrigerator in August 2023. I was very excited to have small ice and large ice inside the refrigerator not on the door as well as having the water inside the refrigerator not on the door. However, about six months ago we started having issues with The small ice dumping water into the container so in order to you use the small ice. I have to break it up 2 to 3 times a day. The other problem with the icemaker tray is that it doesn't fit in there properly. It's too small and comes off of the track often. I also have issues with the water, pitcher not filling and having to pull it out and put it back in and move it around to get it to fill. So while I would love to give this five stars, I absolutely cannot and if I had to do it over again, I would not purchase this refrigerator.

Review from Samsung US
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reply from Samsung

Hello Babyduck, We can see how much trust goes into choosing a refrigerator that can support reliable, everyday use. Proper ice maker function, water flow, and component alignment all work together to support consistent ice production and reliable AutoFill pitcher performance. This guide provides troubleshooting steps for ice maker function and testing. https://www.samsung.com/us/support/troubleshooting/TSG01207806/ This guide provides steps for addressing AutoFill water pitcher behavior. https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If performance concerns continue after following these steps, connecting with Samsung Care allows us to review both appliances more closely and help determine the most appropriate next steps. Please keep this reference number for your records: 1152543203. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jul 8, 2026
nicknamer
5 out of 5 stars review

Reliable Fridge with Great Features and Stylis

I've been very pleased with my Samsung refrigerator. It delivers consistent cooling, keeping food fresh for longer, and it's economical to run. The ergonomic layout makes it easy to organize and access groceries, with shelves and drawers that are practical to use. The crisper drawers keep fruit and vegetables fresh and crisp, while the filtration system provides clean, great-tasting water. The sleek finish looks modern, is easy to clean, and complements my kitchen perfectly. Overall, it's a reliable refrigerator that offers excellent everyday performance and value.

Review from Samsung US
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May 10, 2026
nDEEP
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] Love the automatic opening touch handles! Looks gorgeous in our kitchen! Love having the filtered water dispenser and the ability to infuse different fruits and veggies into the water. Keeps things cool!

Review from Samsung US
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Jul 27, 2026
Dima
5 out of 5 stars review

Samsung RS28CB7600QL/AA

[This review was collected as part of a promotion.] I've had the Samsung RS28CB7600QL/AA for quite a while now, and it's honestly been a great refrigerator. One thing I've really noticed is how consistently it keeps everything cold. I don't have to think twice about where I put food because the temperatures stay even, and my fruits and vegetables stay crisp a lot longer than they did in my old fridge. The water and ice have been excellent too. The filtration does a great job, and the water always tastes fresh. I also like how easy the fridge is to use every day. The shelves and door bins are well laid out, so it's simple to organize groceries and grab what I need without digging around. The finish has held up really well over time. It still looks clean and modern, and it doesn't seem to show fingerprints or everyday wear as much as I expected. After living with it for the long haul, I can honestly say it's been reliable, practical, and one of those appliances that just quietly does its job every day. PS: In terms of ergonomics, I wasn't sure how I felt about hidden door handles. Turns out I actually prefer them to thr traditional handles on my old fridge.

Review from Samsung US
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May 30, 2026
WaterIceBev3
4 out of 5 stars review

Good Features

[This review was collected as part of a promotion.] Like internal water pitcher and ice dispenser features. Like the sleek look. Lighting is good feature. Filtration keeps me hydrated with fresh water. Automatic notice of open door feature is helpful. Temperature controls and filter information available. Cooling is satisfactory.

Review from Samsung US
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