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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
559 ratings559 reviews
  1. 5 stars79% (441)
  2. 4 stars13% (72)
  3. 3 stars2% (12)
  4. 2 stars1% (8)
  5. 1 star5% (26)

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Showing 11-20 of 559 reviews
Aug 22, 2026
Reviewer name: LilyPoo
4 out of 5 stars
4 out of 5 stars review

Smart Dog

[This review was collected as part of a promotion.] I absolutely loved my new Bespoke Side by Side. Past tense. FMy favorite thing was the auto open. My dog figured that out quickly. So, now my favorite feature is turned off and my dog has gained four pounds and her Veterinarian is not happy. So I absolutely loved my new bespoke side-by-side that's past tense my favorite thing was auto open so anyway my dog figured that out pretty quickly now my favorite features turned off and my dog is gained 4 pounds and her veterinarian is so unhappy with us

Review from Samsung US
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Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Stylish and practical

[This review was collected as part of a promotion.] The Bespoke side-by-side design looks modern and provides practical storage for everyday groceries. The interior is easy to organize, the lighting is clear, and the temperature controls are straightforward.

Review from Samsung US
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Jul 19, 2026
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Great features quality control an issue

[This review was collected as part of a promotion.] We've had this refrigerator for about two weeks now. The internal icemaker is terrific although I don't think it matters to me that much whether I have one or two sizes of ice. But the “beverage center“ is a terrific idea the pitcher Is it its best feature. It automatically fills up and can be taken to the table. However, a brand new refrigerator has a defective water dispenser next to the water pitcher. So we have had to order a new part and have yet another service person show up. Not very impressive. But other than that, the refrigerator is fantastic. It is incredibly roomy on the inside yet it takes up slightly less space in my prior refrigerator (also a Samsung, but with an ice dispenser Through the door). The ice dispenser froze and couldn't be fixed. If you do your research, you will see that through the door ice machines are consistently a problem. Go for a machine with an internal ice dispenser. The controls are fairly easy to use. And the tap to open feature is nice, that it is fairly easy to accidentally open the freezer door when going to the refrigerator.

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Review from Samsung US
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Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Well-designed side-by-side

[This review was collected as part of a promotion.] The Bespoke styling gives this refrigerator a clean look, while the side-by-side layout keeps fresh and frozen items easy to reach. It offers useful storage, bright lighting, and consistent cooling.

Review from Samsung US
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Jul 15, 2026
Reviewer name: Momika
4 out of 5 stars
4 out of 5 stars review

Lots of usable features!

[This review was collected as part of a promotion.] Beautiful, clean lines - easy to organize. I love the beverage station! My kids never manage to refill the pitcher of water. Now I don't have to worry about finding an empty pitcher in the fridge! It refills itself! Love the quick cool feature. Helps keep the fridge consistently cold even when I'm filling the fridge up after a big grocery run. Setting it up and connecting to the Smart Things app was super easy to do. I didn't even need a teenager to do it! I love that the ice maker isn't on the door, but right on the middle of the freezer. I do kinda wish there was an option to select which kind of ice cubes it made. The filter is easy to change. It's also easy to clean. Struggling with missing the little things I'm used to - no butter compartment. No skinny shelf. But I suppose I'll get used to it! Disclaimer: received a coupon for sharing my honest review.

Review from Samsung US
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Aug 27, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Modern Bespoke design

[This review was collected as part of a promotion.] The Bespoke design has a clean and modern look, and the side-by-side layout makes everyday items easy to access. The storage is practical, the lighting is bright, and the temperature controls are easy to use.

Review from Samsung US
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Sep 7, 2026
Reviewer name: SaraAG1029
4 out of 5 stars
4 out of 5 stars review

Love the accessories and size

So far we love the size and all the accessories it comes with. We love the two types Ice it offers. The only complaint we have so far is the refrigerator door doesn't stop or hold position when filling our water bottles up due to the filler being on the inside of the door. So we have to open the door all the way and push the door up against our washer. Hoping it doesn't weaken the door hinges.

Review from Samsung US
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May 24, 2026
Reviewer name: Shcal2000
3 out of 5 stars
3 out of 5 stars review

Paradise fridge

[This review was collected as part of a promotion.] A great fridge. Nice look and great looking design with sufficient storage and shelf space. Some minor improvements are: 1. Ice tray design is subpar. Keeps falling off. 2. No cheese drawer 3. Water pitcher dispenser is glitchy. Stopped working when filter was replaced.

Review from Samsung US
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reply from Samsung

Hi Shcal2000, It's great to know you’re enjoying the design and storage of your refrigerator, and we appreciate you sharing your detailed feedback on the ice tray, the missing cheese drawer, and the water pitcher dispenser behavior after replacing the filter. If the ice tray isn’t staying in place, ensure it’s properly aligned and securely seated. For added guidance, you may refer to page 49 of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf Keeping the pitcher filled can be as simple as ensuring the setting is turned on. You may check the link below for more details: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We also hear your feedback about the absence of a dedicated cheese drawer. Insights like yours help guide future product improvements. If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152542309) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Sep 14, 2026
Reviewer name: Steph
4 out of 5 stars
4 out of 5 stars review

I love the pitcher and ice machine features

[This review was collected as part of a promotion.] My favorite features of this refrigerator or the icemaker being that you have two types of ice cube shapes to choose from. My other favorite feature is the pitcher inside of the refrigerator. This makes it very easy to fill water bottles and a coffee maker being that the pitcher refills on its own.

Review from Samsung US
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Aug 30, 2026
Reviewer name: KayW
5 out of 5 stars
5 out of 5 stars review

Modern, Spacious, and Seriously Impressive

The Samsung Bespoke AI Side‑by‑Side refrigerator has exceeded my expectations in both performance and design. The 28 cu. ft. capacity offers generous storage, and the interior layout is efficient and easy to customize. Temperature control is excellent, keeping food fresh and evenly chilled. The exterior design is sleek and modern, and the Bespoke finish adds a premium touch to the kitchen. The smart features are well‑implemented and enhance convenience without feeling overwhelming. Overall, this refrigerator delivers great functionality, strong cooling performance, and a stylish appearance. I'm very satisfied with this purchase.

Review from Samsung US
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