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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
stars
11.1K ratings11.1K reviews
  1. 5 stars86% (9,659)
  2. 4 stars12% (1,334)
  3. 3 stars1% (114)
  4. 2 stars0% (30)
  5. 1 star1% (61)

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Showing 1,431-1,440 of 11,160 reviews
Dec 10, 2024
Reviewer name: keeping the lights on
5 out of 5 stars
5 out of 5 stars review

BGreat design and feature

wish I had it for Hurricane Milton. I purchased based upon the reviews and Westinghouse reputation. when my electrician came to install the 50amp interlock, he said I couldn't have made a better choice. Unit started right up, took it through the break in cycle. I'm ready for the next power outage. very pleased, I especially like the covered outlets

Review from westinghouse.com
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Sep 16, 2023
Reviewer name: Pro Angler J
5 out of 5 stars
5 out of 5 stars review

Easy to Use!

We have just used this for the first time. It's also the very first time we have ever used a generator at all, so we really weren't sure what to expect in terms of ease of use. Directions were clear and easy to follow, and the generator started right up as soon as we needed it. We love the remote for ease of use and not having to keep going outside when the power is off/on/off again like it has been today.

Review from westinghouse.com
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Dec 1, 2019
Reviewer name: Clocks
5 out of 5 stars
5 out of 5 stars review

Powerful and great features.

This generator has all the power I need to run the essentials of of my home. Set up was a easy snap. Directions are also easy to follow. Once you assemble the feet and wheels and fill with the provided oil you are ready to start. After a couple of tries it started right up. I let it run for about an hour before I put a load on it. Then gradually over the next two hours I increased the load. I am able to run lights, two TV's, furnace, two air handlers and well pump all at the same time. very impressed with the design and ease of use. A remote starter is a nice added feature. Now I'm ready for the next power outage.

Review from westinghouse.com
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Aug 30, 2023
Reviewer name: Heemthedream
5 out of 5 stars
5 out of 5 stars review

This generator is the #1 for me .

Just arrived and looks great can't wait to assemble the wheels and add my oil and hook up my propain tank . It has everything I'm looking for in 1 unit. All I have to purchase now is a transfer switch also a cord . May have a follow up review once I'm done .

Review from westinghouse.com
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Nov 7, 2023
Reviewer name: Lisab32
5 out of 5 stars
5 out of 5 stars review

Great Buy!

We FINALLY caved in and bought a generator. After extensive research and asking friends we decided on the Westinghouse WGen9500. I mean, it’s Westinghouse, been in this business forever. This generator is also number one in the top 10 Generators. We have only used it twice bc of power outages. We moved into a house that is already wired up to support plugging it in and running it. We have run everything in this house and not one time has it tripped. This thing is a Godsend. With the way things are going it’s extremely important to have something that will give you the electricity to live your daily life. My mother who lives a few houses away is diabetic and I’m glad she can come here during an emergency and have a cool place to store her medication.

Review from westinghouse.com
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Jul 5, 2023
Reviewer name: RichJ63
5 out of 5 stars
5 out of 5 stars review

Lots of options

I am very happy with this generator. I love the remote start feature, The many outlet selections up to the 50 amp plug, which we utilize for powering up most of our house. It comes complete with a battery, battery charger, and the exact amount of engine oil needed. even came with a funnel for adding the oil!

Review from westinghouse.com
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Jul 13, 2025
Reviewer name: Unhappy Customer # 2
1 out of 5 stars
1 out of 5 stars review

Generator does not start

Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Sep 13, 2019
Reviewer name: jklepzig
5 out of 5 stars
5 out of 5 stars review

Very Pleased!

Purchased my WGen 9500 from Norwall Power Sytems online. They were very knowledgeable regarding these generators, very professional, and the generator arrived very quickly. Unpackaging and start-up instructions were very clear, and the generator initially performs flawlessly. I'm impressed with the quality, fit and finish of this generator.

Review from westinghouse.com
Helpful?1IZ4CWSGCEZZ13577366314
Sep 2, 2019
Reviewer name: Russell
5 out of 5 stars
5 out of 5 stars review

Reliable and Easy to Use

Purchased this generator for storm season. Never had a generator before but was thrilled it is so easy to use. Really love the remote start. The visible fuel gauge is so very handy too. All I did was put oil and fuel in it and it cranked right up. Well worth the reasonable price.

Review from westinghouse.com
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Aug 30, 2020
Reviewer name: Runner_steve
5 out of 5 stars
5 out of 5 stars review

Great features

Bought this to be prepared for Hurricane season. By doing a lot of reach this brand was the best option for us, and have told others about. We did a test run after the electrician finished putting a flip switch in and it started right up and ran everything we wanted it to run.

Review from westinghouse.com
Helpful?1IZ4CWSGCEZZ13577366314